This COMPANY Is full of BS! You pay on this insurance for life and family takes over payment because your getting sicker, but the company stops talking to you the one that built the insurance up to wh... ãã£ãšèŠã
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I have been with Globe Life for nearly 50 years and have never had any issues whatsoever. Always courteous and respectful, willing to help with any questions or concerns that I might have had. Very fa... ãã£ãšèŠã
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I have recently contacted Globe Life by phone and my wait time way only a couple of minutes. The agent I talked with was very kind, courteous and helpful with my question. I have several family memb... ãã£ãšèŠã
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It takes 2 long to get through to a human being csr! And you need to put in big numbers on the enable your auto pay when you re register for your ( awful process) on line access accounts. I... ãã£ãšèŠã
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Globe Life And Accident Insurance Company, based in McKinney, Texas, provides life and health insurance coverage nationwide.
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7677 Henneman Way, 75070, McKinney, ç±³åœ
- globelifeinsurance.com
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Biggest ripoff insurance i ever had andâŠ
Biggest ripoff insurance i ever had and people should be aware of what you are buying and read all the small print and years on down the line. I was with them over 20 years and very disappointed in the company and not informing me on changes .ripoff don't buy from them
2026幎5æ4æ¥
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Globe Life ããã®åç
Charles, we're sorry to hear that we didn't meet your expectations. Your feedback will help us improve. If we can assist in any way, please don't hesitate to reach out to us at cspolicyservices@globe.life.
It's hard to get anything done on lineâŠ
It's hard to get anything done on line talking to an ai is no good what happened to talking to a person
2026幎5æ5æ¥
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Globe Life ããã®åç
John, we'd love to personally handle any concerns or questions you have! Please call us at (844) 726-4372 on weekdays from 7:30am â 6:30pm Central. If you'd rather set up a time to speak with someone, kindly email cspolicyservices@globe.life and we will have a customer care supervisor reach out. Thank you for your feedback, and we hope to hear from you soon.
I have 5 policies on family since 2014
I have 5 policies on family since 2014
Last several months they have illegally diverted premiums payments and caused them to go into past due status,
I have called and emailed customer support sent copies of receipts and even talked to supervisor named julie to no avail, i have filed with difs in my state and if this is not resolved i will contact federal authorities
2025幎12æ15æ¥
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Globe Life ããã®åç
Robbie, we are so sorry to hear that you've had billing issues, and we want to connect you with a customer care supervisor who can assist. Please email cspolicyservices@globe.life to set up a time to speak. Thank you for your feedback, and we hope to hear from you soon.
The lady that I spoke to was very niceâŠ
The lady that I spoke to was very nice and very helpful she told me exactly what I needed to know.
2026幎4æ29æ¥
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Globe Life ããã®åç
Thank you for taking the time to let us know how we're doing! Excellent customer service is our top priority and we're happy that the information was explained in a timely and thorough manner. We look forward to serving you in the future.
The customer service representative IâŠ
The customer service representative I was connected with was rude.
2026幎4æ30æ¥
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Globe Life ããã®åç
Thank you for being a loyal policyholder with us. We sincerely apologize that your experience has been less than you expected, but we appreciate your feedback letting us know where improvement is needed. We look forward to serving you again in the future.
When I did get connected the customerâŠ
When I did get connected the customer service was knowledgeable and was able to answer my question thank you!
2026幎4æ30æ¥
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Globe Life ããã®åç
Thank you for your positive feedback regarding your experience with Globe Life. Weâre happy our representative was able to answer all your questions and provide you with the great service you expect. We appreciate you reaching out to us and we look forward to serving you in the future.
Octavia was very helpful setting upâŠ
Octavia was very helpful setting up automatic payments for my accounts. She was very nice and very timely and process was easy. I'm a long time customer and still satisfied with payment rates for my policies
2026幎4æ29æ¥
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Globe Life ããã®åç
Thank you for choosing Globe Life! We sincerely appreciate the trust youâve placed in our company for your family's financial protection. Our goal is to always provide prompt and courteous service to our policyholders and listening to your feedback will help us do that more efficiently. We look forward to serving you in the future!
On line portal
Thought I was going to be able to log in to my policy to check when it was due next; I could not log in due to Globe life claiming my log in info didn't match their records. I called the company explained my situation and had thought that my credentials were reset by the representative, (she told me it was all reset and that I should be able to get back in using their portal) but when I went to log in again, I was still unable to. Very disappointing and frustrating. I'll just have to wait for my next bill to come in the mail to make payment by money order.
2026幎4æ29æ¥
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Globe Life ããã®åç
Stephanie, we're so sorry we didn't straighten this out the first time. Please send an email to our dedicated web portal team at CustomerPortalReg@Globe.Life or call 877-491-8246 for assistance. We hope to hear from you soon.
Name Issue on Policy
Customer service representative was able to resolve my issue with professionalism and courtesy.
2026幎4æ29æ¥
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Globe Life ããã®åç
Thank you for choosing Globe Life! We sincerely appreciate the trust youâve placed in our company for your family's financial protection. We look forward to serving you in the future!
Globe Life
Been with Globe Life for a long time now. Great customer service, very helpful and nice. Didnât have to wait long to be connected to rep. Got the
information I needed. Thanks Globe Life.
2026幎4æ29æ¥
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Globe Life ããã®åç
Thank you for your feedback regarding your experience with Globe Life! We appreciate you reaching out to us, and we look forward to serving you in the future.
Everyone at Globe life was amazing kindâŠ
Everyone at Globe life was amazing kind and helpful
2026幎4æ15æ¥
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Globe Life ããã®åç
Thank you for reaching out to us at Globe Life! Weâre glad we delivered the excellent service you deserve and expect. We sincerely appreciate you choosing us for your family's financial protection.
Great customer service
Great customer service. Professional support on all levels.
2026幎4æ28æ¥
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Globe Life ããã®åç
Weâre glad to hear that youâre satisfied with your recent experience. Thank you for choosing Globe Life!
This was my first having to everâŠ
This was my first time having to ever contact Globe Life. It was easy, fast & simple. The representatives (Bethany & I think Anitra) I spoke with were very professional & spoke very good English. They resolved my issue & I couldn't be happier.
Thank you!
2026幎4æ27æ¥
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Globe Life ããã®åç
Thank you for your feedback regarding your experience with Globe Life! We appreciate you reaching out to us, and we look forward to serving you in the future.
I had to call them twice to give themâŠ
I had to call them twice to give them new debit card info due to expiration date, expired 4/26. Globe said they couldn't accept the automatic April payment due to the expiration date (even though the bank AND other automatic payments worked fine). I paid April's payment directly to them. When the new debit card came, I called to give them the new information. 1 week later I received an invoice. I then called again to give them new card information and was told they didn't show that I gave them the new card information. So I gave it to them again. How can the original card work EVERYWHERE else but not with them? Frustrating because it took 2 phone calls, both of which took 30 minutes to get a hold of them.
2026幎4æ27æ¥
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Globe Life ããã®åç
Sheryl, we are so sorry that you had such a frustrating experience with your autopay. We know your time is important. Hopefully all is well going forward but if you experience any issues, we hope you'll reach out to us at cspolicyservices@globe.life for assistance. Thank you for letting us know about your experience; Your feedback matters to us.
If is was not for all of the paperâŠ
If is was not for all of the paper mailing sent to the house, killing trees (ð€£) it would be a 5.
2026幎4æ27æ¥
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Globe Life ããã®åç
Thank you for your very kind review, and we will pass your feedback to our team immediately. We really appreciate you taking the time to let us know about your experience.
Iâm not sure who I spoke with but sheâŠ
Iâm not sure who I spoke with but she was very helpful and friendly. Very knowledgeable and a pleasant attitude. Loved my experience.
2026幎4æ16æ¥
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Globe Life ããã®åç
We're so grateful you took the time to leave us this feedback! Thank you for your kind words. Your satisfaction is very important to us.
Definitely was a good experience
Definitely was a good experience. Yâall did exceptionally great. Couldnât ask for a better experience
2026幎4æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Globe Life ããã®åç
We sincerely appreciate your feedback! Our goal at Globe Life is to provide affordable protection and great service to our policyholders, and we're glad your experience reflected that. We look forward to serving you in the future!
My question wasn't answered
My question wasn't answered. I did get a response but it didn't help. I kept trying online on my own and finally what I was trying to do worked.
2026幎4æ11æ¥
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Globe Life ããã®åç
Arnold, we deeply apologize that we didn't give you the service you deserve. If you have any additional questions, please do not hesitate to reach out to us at cspolicyservices@globe.life. We are ready to assist you.
The representative that took my callâŠ
The representative that took my call when I called to make a claim was very knowledgeable and professional on the call the entire time. Also, sent condolences to my family as well that's the type of professionalism that take company's above and beyond.
2026幎3æ22æ¥
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Globe Life ããã®åç
Thank you for reaching out to Globe Life! Weâre glad we delivered the excellent service you deserve and expect. We sincerely appreciate you choosing us for your family's financial protection.
I was able to talk to a person that was helpful
I was able to talk to a person that helped me set up auto pay. Now I donât have to deal with the website which is not very user friendly. I have 8 policies. I get 8 bills in the mail - lots of cost there and lots of paper. These bills all coming to the same address need to be consolidated.
2026幎4æ14æ¥
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Globe Life ããã®åç
Deborah, thank you for taking the time to detail your thoughts, and we will pass them to the proper departments. Your review means a lot to us, and your satisfaction is very important to us. Thank you for your five-star review!
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