Alex was so lovely and explained everything he was doing to us. As two students that are in their first proper home, so quite clueless, he was so professional and didn’t make having an engineer round... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Paid them for a product, via online purchase. They took my money but product never arrived. No communication from them what so ever. 1st email asking what was going on, 2nd email asking for refund rec... もっと見る
Our last freezer was bought from Glotech in 2002. Its replacement was installed last week. Our thanks to Barry, who identified the exact model to suit our needs. We cannot praise the installers highl... もっと見る
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Regardless of the arctic conditions, repair engineer Dean phoned ahead, parked, and commence review at 10:00. Explained each step of his review. Searched for part type and availability. An early con... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We sell all the latest kitchen appliances, as well as design and install fantastic kitchens!
連絡先
Unit 2 Soothouse Spring, AL36PF, St Albans, 英国
- 0330 024 9093
- salesteam@glotech.co.uk
- glotech.co.uk
4.2
ほぼ満足
767件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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Dino and Lee were quick and responsive…
Dino and Lee were quick and responsive to fix our fridge. Five star - thank you very much
2023年9月15日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us today. Your feedback is extremely important to us and we will ensure to pass on your comments to those involved with your order.
Kind Regards,
Glotech Sales Team
Very professional
Very professional and fast fitting a new microwave, explained everything clearly
2023年9月15日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with our installation team today. Customer feedback is extremely important to us and we will be sure to pass on your comments to the team involved with your order.
Kind Regards,
Glotech Sales Team
Rob and Lee they were nice
Rob and Lee they were nice , quick and friendly, very good service
2023年9月14日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for leaving us a review based on your recent experience with us, we will be sure to pass on your kind comments to the team involved in your order.
Kind Regards,
Glotech Sales Team
Great service
Great service, quickly delivered. Rob and Lee were very polite, friendly and efficient.
2023年9月13日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us. We will be sure to pass on your kind feedback to our team involved with your order.
Kind Regards,
Glotech Sales Team
Excellent, thank you
Came on time, courteous, quick efficient and knowledgeable. Thank you Dino and Callum
2023年9月13日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us recently. We are glad you were happy with the service you received by our team.
Kind Regards,
Glotech Sales Team
What a great service
What a great service, thank you so much for everything Lea & Rob was amazing & very professional with positive energy.
I have been using Glotech since 2012 and they’re always right on dot.
Highly recommended.
Mr Polat
2023年9月8日
自発的なレビュー
Glotech Appliances からの回答
Good morning,
Thank you for taking the time to leave us feedback based on your recent experience with us. We are very pleased that we have been able to assist you once again in finding the right appliance for your property. We will ensure to pass on your feedback to the team involved with your order.
Kind Regards,
Glotech Sales Team
Rob and lee were wonderful
Rob and lee were wonderful. They were super friendly and efficient. They had to carry a freezer up too many stairs to count and when they got to the top they were professional and explained everything.
2023年9月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, your feedback is greatly appreciated and we will ensure to pass on your kind comments to our installation team.
Kind Regards,
Glotech Sales Team
Great deliver service of two fridges to…
Great deliver service of two fridges to our flat especially in the hottest day and up to 3 storey . They are on time and very quick in action . And uninstall the old fridge and help us to remove them in no time . Thank you .
2023年9月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review based on your experience with us today. As a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your installation.
Kind Regards,
Glotech Sales Team
Excellent service (Rob and Lee)
Rob and Lee did a fantastic job in installing out dishwasher. This was a difficult installation due to the fit size and they came up with pragmatic solutions to solve them- nothing was too much trouble! Greatly appreciated and looking forward to washing those dishes now!
2023年9月8日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a glowing review. We will ensure to pass on your feedback to the team involved with your order.
Kind Regards,
Glotech Sales Team
Fantastic company.
Fantastic company.
Ordered my machine on the Wednesday . It was installed on the Thursday
The two guys that came Dino and Callum were so nice, totally professional, installed quickly and showed me how to use it. Made no mess .
I would definitely use this company again
2023年9月7日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for the lovely feedback regarding the service our team have provided you with, we will be sure to pass on your comments to Dino and Callum.
Kind Regards,
Glotech Sales Team
Happy customer
Very happy with the installation of my washing machine today. Very polite, efficient and helpful.
2023年9月6日
自発的なレビュー
Glotech Appliances からの回答
Good morning,
Thank you for leaving a review of our service in which you received yesterday. We will ensure to pass your feedback onto those involved with your order.
Kind Regards,
Glotech Sales Team
Great efficient company
Right from the start of buying the dishwasher to having it installed was no problem. Excellent service throughout. Dino and Callum who installed it went above and beyond, even aligned my cupboard doors!
Really nice cheerful guys. Would definitely use Glotech again for other appliances when needed
2023年9月6日
自発的なレビュー
Glotech Appliances からの回答
Good morning,
Thank you for taking the time to leave us a review, we are really pleased you were happy with the service our team provided you with and will ensure to pass on your kind comments to Dino and Callum.
Kind Regards,
Glotech Sales Team
Great service and delivery
I had a few deliveries from them and it has been always a great experience.
The team is very knowledgeable and available for any sort of questions/support.
Thanks so much!
2023年9月1日
自発的なレビュー
Glotech Appliances からの回答
Good morning,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your feedback to the team involved with your order. We really do value our loyal customers, and it is a privilege to assist you with your purchases. Thank you for your continuous support.
Kind Regards,
Glotech Sales Team
Rob and Lee have been great at fitting…
Rob and Lee have been great at fitting our new washing machine- fast, professional and very helpful. Thank you for your kind service
2023年8月31日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your kind comments to the team involved with your installation.
Kind Regards,
Glotech Sales Team
Rob and Lee were rockstars!!
Rob and Lee were rockstars!!
9rder.number 505110
The old machine was proving very difficult to remove but they managed to remove it with their skills
Amazingly they even cleaned everything before leaving
Thank you Rob and Lee!
2023年8月30日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Quick, friendly, reliable, respectful.
We needed a quick reliable replacement of a broken washing machine. We’ve used GloTech before and had no hesitation using them again. Nice friendly team (Lee and Rob), respectful of property and left us with a working machine, ready to use. Would highly recommend GloTech.
2023年8月29日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Super friendly installers Dino & Rob
Super friendly installers Dino & Rob, did a fantastic job installing our machine and removing the old one. They’re lovely! Fast and efficient too!
2023年8月25日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
Refund not made
They weren't able to deliver a fridge freezer when promised so I chose to cancel with a full refund which was promised witihn 3-5 working days. I have tried to contact them about this, but can't get a response.
2023年8月4日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
We do apologise that your refund wasn't processed immediately following your order being cancelled. We can however see on the system your refund has been processed in full following a conversation on the 5th August.
We are sorry that we were unable to fulfill your order on this occasion.
Kind Regards,
Glotech Sales Team
Excellent service *****
Dear Glotech,
I'm Super impressed with your phone operatives and fantastic delivery men.
Well done for a truly great job. I'm thrilled with my washing machine, excellent price and a B energy rating!
Thank you so so much
2023年6月30日
自発的なレビュー
Glotech Appliances からの回答
Good afternoon,
Thank you for taking the time to leave us a review, as a family run business customer feedback is extremely important to us and we will ensure to pass on your gratitude to the team involved with your order.
Kind Regards,
Glotech Sales Team
First of all there logo is an imitation…
First of all there logo is an imitation of John Lewis with a service that never delivered satisfaction. There customer service is appalling with no professional aftercare. I do not recommend them as I will not be using Glotech again in the future, very and truly disappointed. Stick to what you know best as I was fooled by the fake positive reviews.
2023年5月3日
自発的なレビュー
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