GLS do not give any indication of arrival time on the day. If our gates are closed they leave the packages at the gate, can’t even get out of van to ring buzzer, which is annoying when heavy dog fo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered from a website and honestly would have ordered somewhere else if I could when I saw they use GLS to distribute their items. Tracking information was not kept up to date and I’ve no clue a... もっと見る
Delivery was quick and arrived on time. Tracking updates were clear throughout, and the parcel was delivered without any issues. The only reason I'm giving 4 stars instead of 5 is that one of the heav... もっと見る
企業が回答しました
When placing an online order the system somehow captured my very old address. I contacted GLS customer support to try to change the address even tho parcel was already out for delivery. Customer suppo... もっと見る
企業が回答しました
企業情報
当該企業による記述
GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.
連絡先
Unit P1, Horizon Logistics Park, Swords, K67 P2Y8, Dublin, アイルランド
- 018606200
- service@gls-ireland.com
- gls-group.eu/ie/en/home
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 51%に回答しています
通常1カ月以内に回答
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Slowest company ever to deliver
I ordered from a website and honestly would have ordered somewhere else if I could when I saw they use GLS to distribute their items.
Tracking information was not kept up to date and I’ve no clue a week later where my package is. Company website says I’ll receive my item in 4 to 5 working days- not when you give it to GLS! Puts me off ordering from companies if they use these. DPD are much more efficient.
Arrived on day stated ...delivery guy…
Arrived on day stated ...delivery guy was very nice
Thankyou
GLS deliveries
GLS do not give any indication of arrival time on the day. If our gates are closed they leave the packages at the gate, can’t even get out of van to ring buzzer, which is annoying when heavy dog food bags being delivered. If gates are open they just leave in driveway. Tracking never works.
You also get so many emails before the delivery which has no need.
Personally I feel other courier companies are better
The guy rang the bell and didn't dump…
The guy rang the bell and didn't dump the delivery outside on the doorstep or behind the bins. He was polite and chatty. A very positive experience overall. Thank you😀.
The worst courier company I have ever…
The worst courier company I have ever dealt with!!!!!
My parcel had to travel only around 90 km from Dublin to Carlow, yet more than a week later it still had not been delivered. A journey that takes approximately one and a half hours by car turned into an endless delivery nightmare.
The tracking information was unclear, the parcel was moved between depots, no confirmed delivery date was provided, and customer service promised to call me back but never did. I had to call repeatedly just to find out that the parcel was sitting in Portlaoise.
The shipment contained medical products, which made this delay even more unacceptable. Completely unreliable and unprofessional service. I would never choose GLS again and would not recommend them to anyone.
P.S. A parcel with no legs and no wheels could apparently have made the 90 km journey from Dublin to Carlow faster than GLS!!!!!!!!
Very quick delivery with notifications…
Very quick delivery with notifications all the way. Thanks
Notified when delivery was expected and…
Notified when delivery was expected and it was on time.
Good service nice friendly guy always…
Good service nice friendly guy always has a smile 😊
Long delivery and too many emails
The items arrived ok. But my two criticisms are it took twice as long to reach me as expected. And secondly - the amount of emails - usually contradicting each other - nearly drove me to distraction.
Very friendly delivery person
Very friendly delivery person. They brought the heavy package into the hall for me and we had a lovely chat about our dogs.
So nice
Always delivered on time and with care
The only reason that it was a 4 star…
The only reason that it was a 4 star and not a 5 was that it was to be delivered, which it was, on the day promised but...no delivery time..even an estimate would have helped, hanging around all day for a delivery in this weather..but 4 out of 5 ain't bad
Delivered with care
Delivered with care, early in the day which is handy for me. Driver was pleasant
Prompt service
5+ starts
When placing an online order the system somehow captured my very old address. I contacted GLS customer support to try to change the address even tho parcel was already out for delivery. Customer support agent, i think her name was Carolina, did her absolute best and she contacted the driver and stopped the parcel to being delivered to the incorrect address. 5+ starts for the amazing support! Thank you Carolina so much. You are the star

GLS Ireland からの回答
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