Abode レビュー 2,901

I've had Abode's system for 4 years+ now. It's been a... frustrating experience, first with stopping their temporary security plans, but their integration with Apple Home is clunky at best. Every time we have a power outage I have to reset the entire system, and go through rounds of customer support to have my hub reset (otherwise it won't re-pair with Apple).

I recommend going with another brand such as SimpliSafe if you're considering a security system for your home. Abode has left me hanging and doesn't support their products very well once you're invested in one of their systems.

I don't really like it. It works but not seamlessly. The app is still issued when you select certain features, like automation. I have reported and been througb trouble shooting but it still does it. I returned all the cameras because they were not quality and kept disconnecting. And I can't sync it with my smart watch which is annoying. It has the options but does nothing when I select it. It just doesn't seem like they have all their issues worked out. I just don't really like it. I will keep it for now but will look for something else later.

I am trying to buy abode creative cloud for education. I have called and spoke to 4 different people who keep telling me they will get back to me with options and pricing. Each time I reply to them they ignore me. 2 months on and I still have’t managed to purchase the licences I need as I can’t do this myself online as they don’t let you. Seriously team Abode, do you not want our money? Rubbish sales team

The first two high star ratings are pictures of people that are now pictured In what they call their support team. Which is so horrible! For 15 days they would just reply from a different support person which currently there are three of and say they were working on it. I would not recommend this product to anyone if you ever run into issues and you will you cannot get help. I say this after experiencing two years from a great company that was sold and now treats their customer with the greatest disrespect I have ever received from a company. I hope this helps someone not go through what I am going through with them.

The ordering process was easy and despatch was quick and secure. I bought the abode iota as it was advertised as being compatible with the Apple HomeKit I’m sure it is easy to install but as a complete technophobe I messed up and had to use their online chat (human) to talk me through what to do as I needed the activation key reset which I couldn’t do myself.

I couldn’t have asked for anyone more patient and helpful than the person that supported me and waited online to make sure that everything worked. I was even able to send through pictures of my door frame for advice on how best to position my door motion sensor.

The kit works as advertised seamlessly with my HomeKit. I also purchased the key fob so that I can activate the alarm without using my phone. The camera produces excellent picture quality. The alarm could be a little louder as it’s in a front room in an end of terrace house & I’m not sure my neighbours will hear it if it goes off as it’s located on the other side of the house, but at 93dbs it is loud. I haven’t set up the automations yet but I’ve no doubt they will work well too.

Best of all I was able to get this up and running without having to ask my adult children for help.

Thoroughly recommended product and customer support

I've been an Abode customer for a few months now. During this time, I have come to value the reliability of the system, especially when I travel and have the ability to use the cameras to check in on my pets. I also love the notifications that I receive when motion is detected and the ability to view the stream real-time if needed. Setting up the system was also easy and took me less than an hour for everything. Afterwards, I integrated it with Alexa which makes controlling the system easy through voice commands. Overall, very happy and glad I chose Abode!

Abode Cam 2 cameras are a waste of money. I bought 8 Cam 2 cameras for watching my mom's house, 3 interior and 5 exterior. She's 91 years old and lives 1000 miles away from me. Last year, I drove from Florida to Virginia, setup and installed the cameras, and got the Pro subscription. After about a week, the cameras started to go offline randomly. At first when they were power cycled they came back on. After about a month, they would not. In 6 months, all 8 cameras had failed and would not come back on when power cycled. My mom is not tech savvy enough to factory reset and setup the cameras again. Other devices, such as Amazon echo devices never had a problem. Wifi signal is strong. I have now replaced all abode cameras with Blink cameras and haven't had a problem since. The abode cameras are in a junk box.

The system is ok But the cameras DO NOT connect to Homekit only the accessories are compatible with apple :(((((((

I am a legacy customer. I've had Abode at my home since 2017 and remember when they were a crowdfunded startup. Back in the day, Chris Carney would write with honest info about tech issues. I stuck with them all these years because I liked his honesty and vision.

That vibe is pretty much gone now and you can no longer call for tech support and get someone on the phone from Palo Alto. Now, it's all through email/chat with a guy named Frank who doesn't read your emails, he only skims them and any correspondence about tech problems will take literally WEEKS to resolve, if they ever get resolved at all.

Frank Medy is so terrible (or so overloaded) by being the tech support (unless that's a false name and all of their tech people publish under that one name -- which might actually be the case!)... Frank is so terrible that he doesn't remember what you wrote from email to email and mostly copies and pastes his responses so your tech support conversations become an endless loop from hell trying to get even just a simple think accomplished.

Example: you can take your valuable time to lay out your issues and explain exactly what the problem is and Frank will respond with a cut/paste job that completely ignores your description of what is and is not going on with your system so that you then have to explain AGAIN that you already ruled that thing he's asking you to do out or you already tried that solution.

I just referred a neighbor to Abode and regret it because, when it comes to your security, you can't wait TWO WEEKS for them to provide a proper response and it's insulting to get lazy Frank's copy/paste responses over and over.

I'm wondering if "Frank" even exists and perhaps they are using AI and "Frank" is just an automated response. I'm in a current coversation with "Frank" for two weeks now over a broken piece of equipment and I want to slit my wrists in frustration.

IT SHOULDN'T BE SO HARD TO PROVIDE DECENT CUSTOMER SERVICE.

This place used to be much, much better and I miss the days of Chris Carney.

Nothing had worked for me. It’s all useless. The cameras never stay connected, the front door camera will not upgrade, online but black image. I have nothing set up to give alerts but paid for Pro plan? I see in an old email you were supposed to send me a sim to activate? Never received. Not even the sign works to pretend I have security. Came missing one piece! Total complete waste of money so far, high aggravation cost too!

Introduction:
Adobe is a leading provider of software and services for creative professionals. The company's Creative Cloud platform offers a wide range of tools and applications for design, photography, video editing, and more.
Pros:
Adobe's Creative Cloud platform is comprehensive and powerful. It offers a wide range of tools and applications to meet the needs of creative professionals of all levels.
The platform is constantly being updated with new features and functionality.
Adobe offers a variety of subscription plans to fit different budgets and needs.
Cons:
The Creative Cloud platform can be expensive, especially for businesses with multiple users.
Some users find the interface to be complex and difficult to learn.
Conclusion:
Overall, Adobe's Creative Cloud platform is an excellent choice for creative professionals. It offers a wide range of tools and applications, is constantly being updated, and offers a variety of subscription plans to fit different budgets and needs.
Recommendation:
If you are a creative professional, I highly recommend considering Adobe's Creative Cloud platform. It is a powerful and comprehensive tool that can help you take your work to the next level.
Additional Information:
In addition to the pros and cons listed above, here are some additional things to consider when evaluating Adobe's Creative Cloud platform:
Compatibility: The Creative Cloud platform is compatible with Windows and macOS.
Hardware requirements: The Creative Cloud platform can be demanding on hardware, so it is important to make sure your computer meets the minimum system requirements.
Customer support: Adobe offers a variety of customer support options, including online documentation, tutorials, and phone support.
I hope this review has been helpful.

Nice quality products with low monthly cost. Did a lot of research beforehand and happy with my choice so far

the integrations are not as vast as they claim and the there is no low battery indicator for the motion sensors on the app even though they a 3 x more expensive than other models

The key fobs to activate and disarm the alarm are terrible. Constantly failing on me and a complete waste of money. Abode know there is a problem with the key fobs yet they still sell them and don’t offer refunds for unusable items

Not much into gadgets especially when using apps. Got to say installing an Abode home system when very smoothly- really impressed.
Had an issue subscribing to the annual payment, the online staff were very helpful . Excellent service all round.

The worst. Hub not working properly . Plus they changed their service terms ! Now you can’t enjoy the automations for free and the detailed notifications ! Everything is made to make you pay even If you think you will use HomeKit instead . Pro plan not available in Quebec but they let you pay anyway. So no monitoring and no cellular backup lool .
Finally, Very poor support

Every time I try to connect to my two downlights via blue tooth something has changed in the app and nothing works. Its almost as if they deliberately what to make it the worst experience ever! Every time I go to use it it suddenly needs some new permission, for example it suddenly started needing to use location then it needed a wifi connection then it wanted the camera - its a coloured light FFS! This stuff is junk! All I wanted was to turn on some coloured lights and set the colour - but it is NEVER simple- I have to mess around with passwords and locations and blue tooth and reset this and reset that! ITS STUPID! dont waste your money.

I ordered from Canada with a mandatory $50 expedited shipping and paid over an additional $60 in customs and DHL just dropped off a $400 package at my front door without asking for a signature or handoff. Abode has been unresponsive for over a week and after continuous emails to their customer service, they finally responded saying they’re not going to refund or resend my purchase. It's the seller's responsibility to get the package into the customer's hand. This is the worst customer service I have ever had. Avoid abode

Average equipment wish I had purchased ring instead!!

The alarm itself is great, works pretty seamless with Apple home, I just wish more of their products did too. The monitoring is inexpensive and much cheaper than some of the alternatives.