Gocio Electric Bike レビュー 8

Gocio Electric Bike からの回答

2026年2月26日

Dear Customer: Hello! Thank you for your review! We have received your feedback! Regarding the issue of rapid acceleration, this is because our latest e-bike uses a current controller. When the user pedals, the current is increased, accelerating the speed and resulting in relatively rapid acceleration, eventually reaching the speed limits of levels 1 and 2. Faster acceleration is more suitable for aggressive, adventurous riders, but less user-friendly for the elderly, children, or riders who commute at low speeds. Our development team is currently working on this issue, and we will be testing it on different models using a more stable controller system. We anticipate that soon, models geared towards urban commuting will use a smoother controller system, while models geared towards off-road adventure will continue to use our current controller solution! Thank you for your suggestion, and happy riding! Thank you!

Gocio Electric Bike からの回答

2026年2月26日

Dear Customer: Hello! Thank you for your review! We apologize for the unpleasant shopping experience! If the item you received does not match the description, please contact our after-sales support email: support@gocioebike.com as soon as possible, providing photos of the packaging and the actual item to our after-sales customer service. Our customer service will check the warehouse based on the item information you provide to see if there was an error in the outbound process. Please be patient. After the check is completed, we will resend the correct item to you and provide you with a $20 e-gift card to compensate for your loss! Thank you for your cooperation!

Gocio Electric Bike からの回答

2026年1月12日

Dear Customer: Hello! Thank you for your review! We're glad we could help you! We are committed to continuing to provide you with help and support. If you encounter any problems related to electric bikes, please feel free to contact our after-sales team. Have a pleasant ride! Enjoy more riding fun! 🥰

Gocio Electric Bike からの回答

2026年1月9日

Dear Customer: Hello! Thank you for your review! We're glad we could help you! We are committed to continuing to provide you with help and support. If you encounter any problems related to electric bikes, please feel free to contact our after-sales team. Have a pleasant ride! Enjoy more riding fun! 🥰

Gocio Electric Bike からの回答

2025年12月29日

Dear Customer: Hello. After reviewing your after-sales records, we found that you purchased the correct electric bike display meter, and we also found no errors in order delivery. We are currently contacting our warehouse team to check if there was any incorrect packaging. If there is no warehouse shipping error, you may need to manually adjust the display meter. We have urged our after-sales customer service and technical engineers to resolve the issue for you as soon as possible. In addition, if you need to purchase front bike fork items, this item is now available and you can buy it directly in the store! Thank you!

Gocio Electric Bike からの回答

2025年12月29日

Dear customer: Hello. Thank you for your feedback and suggestions. Our product development team is currently actively optimizing our battery configuration and anticipates offering larger capacity batteries at the same price point in the future. We hope to improve your cycling experience in the future! Regarding handlebars, currently, different bicycle models have different handlebars. Our current handlebar selection is designed to better suit rider habits, and we may not have plans to optimize it at the moment. However, we will consider offering additional handlebar types of the same size as optional extras so customers can purchase items they prefer. Thank you for your suggestion! Happy riding!