The GolfWorks レビュー 20

Scott and Brett created a relaxed fitting experience. Scott explored what seemed like every possible shaft and head combination for the optimal driver and fairway woods based on my swing and the launch monitor results. There was never any pressure to make a final choice or effort to upsell me on more expensive gear.
My shipped clubs arrived in 10 days and they look and feel great! And my wallet is happy too!
I learned a lot from Scott and Brett, and will look to them for future golf equipment as needed. I urge anyone seeking high quality and value to check out Golf Works.

Terrible customer service. God forbid you should order the wrong part. They don't check their email. Expect to be put on hold for long periods of time. When I spoke to a customer service rep, they said they would email me directions to return an item. They never did. Don't bother with these clowns.

Only giving them 1 star because zero is not an option. The worst customer service of any company I’ve ever dealt with. They charged my credit card but didn’t ship the item until i called and questioned why it wasn’t being shipped. They said they were reviewing the order for fraud. After reading their reviews I wish I’d checked into them before ordering from them. Outrageous shipping costs, $12.95 for 2, $0.99 iron ferrules and it took two weeks for them to show up. Don’t deal with these people, it’s worse than playing a course that’s nothing but bunkers and water with no fairways or greens. Death by a thousand cuts.

Terrible customer service. Missing items. Tried blaming me for their mistake.

Horrible Customer service and experience. Accidentally ordered the wrong item in which i emailed customer support right away and called in the morning when they opened when they answered they said they already shipped. But i didnt get a shipping update till later that day so unsure if thats even true.

That wasn't the issue as they said i could return it. However, they are the only online business in 2025 that doesnt supply a return shipping label. It will cost me $50 dollars to return the item...

I paid for overnight shipping on a Thursday. According to GolfWorks’ own website, “Next day air shipments take 1 business day (US only & not counting the day it ships).” FedEx’s tracking also confirmed delivery was scheduled for Friday, 8/29, by 8pm.

Instead, my package didn’t show up until Tuesday, 9/2—three business days late. GolfWorks tried to excuse it with “weekends and holidays don’t count,” but that doesn’t apply here. Both their policy and FedEx’s guarantee promised Friday delivery.

To make things worse, their customer service ignored me for days and only replied with a canned excuse. No refund, no accountability.

Save yourself the frustration. Do not buy from this place. If they can’t deliver on something as basic as overnight shipping, how can you trust them with anything else?

Funny you say what went wrong this time when you have so many unhappy customers. I placed order for overnight. Told it Was going to take 2 days but would not refund the overnight payment or give me any kind of credit. I cancelled. Glad I did after seeing how they do business.

They took the money out of my card right away. The order status kept staying pending for 2 weeks. No reply to my emails or voicemail I left. Finally connected with customer service. Then they said my order didn't show my shipping address or phone number. But their website shows all my order details with my shipping address. At last, I was told they would expedite the shipping for free, but I would have to wait another month because one item I ordered was backordered. Horrible customer service! I would not recommend!

Product pricing is good but service is terrible. Took over a week to ship and then two weeks to get it For a shipping fee of $19 I would expect much better service I will never order again

Shafts came damaged wanted to blame FedEx and take forever to reship.

Just purchased a aldila golf shaft from these people ask for it to be cut to 43” for a 3 wood I was putting together, it arrived cut at 41” and they would not take shaft back or replace, thought they were reputable co. Guess not !!

Horrible experience. Three of 12 spikes didn’t last two full rounds in junior footjoys. Paid more expecting good quality, but spikes are really poor quality. Wish had never bought spikes from the Golf Works.

Bought new Mizuno Jpx 923 wedge set , all to my specifications that asked for , excellent speedy service and communication. Just wanted to write this review to thanks them for there services , Big thanks .

Customer service is non-existent. I placed an order, realized I made an error and immediately emailed them within 1 minute of the order being placed. That was 3 days ago. I tried calling but got no answer and sent a second follow-up email, no communication whatsever. Not even an updated on my incorrect order. It's a shame because I wanted to buy one of their Maltby Iron sets but not risking it.

Take another look at them- :-)
I had seen reviews here that were negative on Golf Works.
However, that was not my experience on either order, 2 in the last month. Made order on-line, order was filled correctly, quick ship. Had to call after receipt as I had a question being new to modifying my clubs. Everyone I spoke with was very polite and helpful. Products work well, and very satisfied and will use this business again and recommend to all my golf buddies.

Ho ordinato degli articoli per un costo di circa 45 usd comprese le spese di spedizione. Dopo 3 giorni mi è arrivata una richiesta di oltre 33 usd per le spese di spedizione. Ho chiesto la restituzione di quanto ho pagato, nessuna risposta. Purtroppo credo che sia tutto una grande fregatura

Quoted 5-7 days lead time but when checked order status was told another 2 weeks because the item was out of stock. No heads up from the company, no apology. Requested a refund but that has to have a manager do it so couldn’t get the refund until next week. Bad service and poor communication all around.

They never shipped my product.
lost 1000$ on this fake website.

If you return a product make sure you send it signed for.I made the mistake just returning it second class and they say it didn't arrive, thankfully the item was not expensive.
Will not be using them in the future,plenty of other options out there.

I placed an order from this site but they did not ship my product and did not return my money. This site is totally fake.