GoTo Haram Ltd. レビュー 24

Excellent service from start to finish. From the initial discussions about flight and hotel options through to performing Umrah and landing back to the UK, everything was handled professionally and smoothly.
What really stood out was their ongoing support. Unlike many companies where communication drops after payment, they remained available throughout the entire journey always quick to respond and resolve any questions or issues.
A genuinely great experience with a friendly and professional team. I would highly recommend them to anyone planning Umrah or Hajj.

One of my cousin recommended GoTo Haram as they'd used them many times and I can honestly say it was the best thing ever. It was my first time, along with my family, I booked Umrah and from start to finish it was the best experience. I had loadss of questions initally and brother Omar answered each and every. I had booked many months prior and writing the review once back home (I NEVER USUALLY WRITE REVIEWS, CREATED AN ACCOUNT JUST FOR THIS!). Due to the war in the Middle East, my flight was cancelled, and brother Omar reached out and helped to reschedule, it was excellent as we all were scared to losing out. Whilst travelling, brother Omar replied instantly on all our queries regarding transportation, he sorted out all the travels and we were reached out via the transportation drivers. From travels to hotels, everything was planned amazing!! All my family are happy and greatly appreciate all the help from GoToHaram. We will definitely be using them again for our next Umrah insha'Allah and 100% recommend them to our families & friends. If you want everything to be perfect, I would 100% recommend them.

I have hava amazing umrah , the customer service is perfect and patient and professional, the price of package is lowest than the others , we were so happy, all transport and hotels were organised perfectly.

Excellent service. Everything was already arranged when we got there, had no problems. Would highly recommend.

Grate experience everything whent just as planed and very smooth would recommend to all

Would highly recommend this company
They catered to our needs and stayed in contact all through I journey when needed this was 2nd time me and my family have used and will inshallah continue to do so
Thanks

A huge thank you to brothers Omar, Raza and Ruman for my group package in September.
I booked a family of 13 people.
Everyone enjoyed their time. Every query was answered straight away and I was reassured of any concerns I may have had from the onset.
5 star service!!
Can't fault the company for anything
A truly great experience!!

Absolutely great service. I’ve used these guys twice for Umrah now and I’ve also recommended friends who have gone on Umrah multiple times with GoTo Haram Ltd. Great Service and always on hand 24hrs throughout my whole trip in Makkah and Madina via Wastap. They are able to cater trips to your specific requirements and budgets which is another thing that makes them stand out from the rest. Amazing experience and can’t wait for my next trip in’shaa’allah. Would highly recommend to anyone. ⭐ ⭐ ⭐ ⭐ ⭐

GoTO Haram Ltd, led by Mr. Omar Reza, provided an exceptional experience from start to finish. Their service included reputable airlines, comfortable local transport, and high-end hotel accommodations — all at very competitive prices. While there are countless Umrah and Hajj providers in the UK, GoTO Haram truly stands out for their professionalism, transparency, and attention to detail. I highly recommend them to any individual or family planning their journey for Hajj or Umrah.

Customized affordable PKG & in detail information in professional way

Amazing experience
Booked second time for the month of Ramadan last 14 days for my parents they were soo pleased with the flights timing of the flights the hotels the locations of hotels and overall everything was well organised, the customer service and support from brother Omar Raza was amazing. Look forward to booking with them again in the future inshAllah

Salam alikum first thanks Allah to make me invite to his house and Omar brother help me with that lovely journey I had . I am happy with his work he was there all the time answering my questions 🤲❤️

I used the GoToHaram company four times they are amazing and they really give you the service that they promise.

This is the WORST AGENCY for Umrah in the UK.

They are not trustworthy, not professional, random,...
I first didn't want to write any negative review, but things went so bad that I think I have to share my experience with GoToHaram.
Be ready to be shocked with all the crazy things they did:

Booking: we agreed on the price for a package, I sent the payment. 1 week later, he asked me to pay 400£ more "because the flights are more expensive now". After weeks of fighting and legal threats, he finally accepted to take his responsibility.

Planning, preparation...: We had ZERO message from them weeks/ days before to prepare for the Umrah. until the morning of my departure, they didn't tell me "the driver will be waiting for you here, this is his phone number" or "do you want to do Umrah the first day, so let's book it now like this it is all planned...".
I had to initiate every conversation, everything. Basically I had to know everything to make it happen. What's the point of an agency if I know everything?

Not reliable drivers: I arrived at 4am in Jeddah, there was no driver. I called for 1 hour the agency who accepted to pay a Uber.

Hotel: the hotel was good and clean and convenient.

Guide: The guide was VERY unprofessional!
he arrived 30minutes late after bullshiting me with his "I'm nearby, coming".
Once I finally met him in front of the masjid before performing Umrah, he started to speak Urdu with me and doesn't speak English at all.
This was so shocking and I was so tired of all the unprofessional work made by the agency that I got enough of them, fired the guide, and decided that I won't rely of anything with the agency anymore.

Return: the agency didn't even text me at the end of the trip to ask me how it was.

This is not a professional agency. they simply book your flight and hotel, send a random uncle as a guide, and hire the cheapest not reliable people.
They try to get the maximum of money with the minimum of service. I can't believe this is a real agency, it might be the second job of a pakistani family who has also a restaurant and thought it is an easy job to book flights and hotels for Umrah.
With my experience, I don't believe any of the positive comments, I am sure they are paid comments, or family/ friends commenting.

Brother omar, arranged our umrah. He got us a very good package and made sure all the arrangements were meant. He was always available to assist us, and our umrah went smooth alhamdullah. Would definitely recommend him.

My experience was smooth and I greatly enjoyed it as there was no inconvenience in my journey when travelling. Everything went well and I hope you keep this up.

The best company to travel with. They are very helpful and kind.so friends and family try travel with this company.

Excellent professional services completely reliable honest and trustworthy best ummrah experience . Dr Mansoor Ali croydon London UK

As always omar bhai was very professional and very very helpful throughout the process of umrah everything was top notch transportation hotel and all was amazing thankyou the package was affordable and very easy to figure out

Used this company couple of times for umrah and it was great. Great service omar bhai made the process easy and answered all my questions. and was on hand to help any time.Will use them again and defo recommend anyone to use them