First time user of GP Nutrition. Lots of clear information on the website made it easy to choose the products. Phoned the Team to check expiry dates and info on the subscription service - very friend... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have a monthly subscription for Astaxanthin.. did some research trial and error around the product and believe this one to be the best; I think a cost effective subscription enables better consistency... もっと見る
企業が回答しました
Easy to order and very quick delivery . All items are well packaged. and instructions are easy to read , have always been pleased with GP Nutrition .
企業が回答しました
Do not use this company. Dreadful customer Service. Ordered after a Liz Earle recommendation. 3 weeks later no sign of goods. 25 phone calls, numerous emails. Customer care appalling. Had to claim mon... もっと見る
企業が回答しました
企業情報
GP Nutrition について
当該企業による記述
Our founder and expert nutritionist, Gabriela Peacock, has developed high-quality, scientifically supported nutritional and beauty supplements, to support a healthy lifestyle without pressure or perfection.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition exists to make a balanced, healthy lifestyle simple and sustainable for women navigating busy, demanding lives.
From premium, natural ingredients to beautifully designed packaging and a seamless customer experience, we bring a touch of luxury to the everyday.
GP Nutrition
当該企業による記述
- Wellness, beautifully simplified.
- We offer a curated range of science-backed supplements specifically formulated for women, thoughtfully designed to support real lifestyles, not rigid routines.
- Exceptional service
- When you need honest, non-judgemental advice, our award-winning customer care team is here to help, 9am to 5pm, Monday to Saturday.
- Totally flexible subscriptions
- Our handy subscriptions help you to invest in feeling your best and give you one less thing to worry about. ✔️ Better value – save up to 22% ✔️ Simpler for you ✔️ Free UK delivery ✔️ Total flexibility – amend, pause until payday, skip or cancel anytime.
100% Satisfaction Guaranteed. Free UK Delivery on all subscriptions.
We are so confident in our supplements that if you are not happy we will give you a full refund.
All our orders are sent via Royal Mail in packaging that conveniently fits through your letterbox.
連絡先
20 Station Road, CB1 2JD, Cambridge, 英国
- 0808 502 0505
- hello@gpnutrition.com
- gpnutrition.com
20% off your first order
4.4
優良
160件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Poor after sales care
I tried this product after a recommendation on Liz Earle Wellbeing. I found the individual/ daily packs really useful, especially when travelling. Unfortunately I struggled to establish a regular time to take these supplements as they advise they should be taken with food and I intermittent fast so kept forgetting to take them later in the day with the business of work. I tried taking with an oat milk coffee but vomited on 2 occasions - so they definitely need to be taken with a meal. Because of these issues I have over stock and needed to delay my subscription. This is where I have a big issue. The ' manage your subscription ' link in the reminder email did not work so I emailed customer services and was told the request to delay had' been actioned for you'. However, the payment was still taken and I was told that I now have to organise/ pay for the return of the order. I complained again and was offered reimbursement of the postage once they had received the return. GP Nutrition, no matter how great your product is, or how many subscription discounts you entice people with, if the after sales care is poor then you have a big problem. Subscription cancelled and looking for a new supplement provider.
2023年7月18日
自発的なレビュー
GP Nutrition からの回答
Hello Sian
We’re sorry to hear about your disappointing experience with your GP Nutrition subscription. It sounds incredibly frustrating and we completely agree that there's a big problem if the customer care & support isn't there to match up to the product.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies, as we’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice, whether the one you tried last year or a different one. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Very disappointing
Very disappointing, I ordered two products. They arrived week later with no labels on at all on how to use it or what’s in which bag! Contacted customer service twice and month later still no reply!!
2023年5月1日
自発的なレビュー
GP Nutrition からの回答
Hello
We’re sorry to hear about your disappointing experience with GP Nutrition. It sounds like there were major mistakes with your order and we sincerely apologise for any frustration caused by both this and the lack of response to your message.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in these products, we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Non delivery
I ordered on the 4th January and immediate payment was taken.
After a week ( and each subsequent week of waiting ) I emailed the company to enquire where my order was and each time I was told that it would be with me by the end of the week.
This didn’t happen so I cancelled my order on the 27th January - over three weeks since my original order.
If products are out of stock or there is a problem with delivery then customers should be informed at the point of sale or at least updated whilst they are waiting.
Unfortunately, you leave the customer wondering whether you are a scam company due to lack of communication AND non delivery.
Very poor on both counts. Will not be ordering or recommending
2023年1月27日
自発的なレビュー
GP Nutrition からの回答
Hello JH
We’re sorry to hear about your experience with GP Nutrition and we sincerely apologise for any disappointment caused by this lack of communication.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in the product you tried to order (or any others), we’d be happy to send you a complimentary supply of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Terrible customer service waiting 2…
Terrible customer service waiting 2 weeks now for a missing order take your money immediately but no customer service there after would t recommend anyone to purchase from GPNutrition need to get their customer focus heads on and fulfil orders! ….and communicate with their customers
2023年1月30日
自発的なレビュー
GP Nutrition からの回答
Hello Ms Young
We’re really sorry to hear about your disappointing experience with GP Nutrition and the frustration this must have caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Need to put their money into customer…
Need to put their money into customer service and fulfilling orders rather than social media. Email and chat queries for missing order placed over 5 weeks ago not responded too. Awful company
2023年1月31日
自発的なレビュー
GP Nutrition からの回答
Hello Victoria,
We’re really sorry to hear about your experience with GP Nutrition and the disappointment caused both by your missing order and the lack of response you received.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Nothing has arrived …
Ordered on the 5th and received nothing, have contacted them and they have not responded.
2023年1月5日
自発的なレビュー
GP Nutrition からの回答
Hello Sadia,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Again another bad customer service
Again another bad customer service. I ordered a supplement end of December and yet I receive my order!! I have emailed them , no answer, no acknowledgement. Still I see their advertisement in the social media .with an attractive lady promoting their supplement. Please stay away from this company. they are scam....
2023年1月14日
自発的なレビュー
GP Nutrition からの回答
Hello Shida,
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Order not received no communication
Placed an order on 03/01/23, received confirmation email but still haven't received products or even a notification of dispatch. Have tried to get in touch several times with no response. Money was taken out of account immediately. Really hope this isn't a scam.
2023年1月2日
自発的なレビュー
GP Nutrition からの回答
Hello CC
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Still no purchases received …
12 days after making an order I still haven’t received any delivery/ tracking information and the chat function (only way to contact this ‘company’) never reply. Needless to say the money was taken from my account on the day of ordering and then no contact after that!! Is this even a real company or a scam?! What a shame!!
2023年1月5日
自発的なレビュー
GP Nutrition からの回答
Hello Clarissa
We’re sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any worry this caused while waiting for your order to arrive.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
The ‘feel good’ supplement didn’t live…
The ‘feel good’ supplement didn’t live up to its name. Terrible stomach pain and bloating. 😳😩
2022年9月30日
自発的なレビュー
GP Nutrition からの回答
Hello Michelle,
We’re sorry to hear that you didn't get on well with your feel good supplement.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. Even though some time has passed since you wrote this, we wanted to reply to offer our apologies as we wouldn't expect anyone to have experienced these kind of effects. We're all different and react differently to food supplements, but that doesn't stop it being disappointing when something doesn't work how you'd hoped.
Although this product wasn't right for you, if you’re interested in any of our others, we’d be happy to send you a complimentary supply of your choice - just let us know by emailing enquiries@gpnutrition.com. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available.
We’d love to have the chance to improve your experience with GP Nutrition and find something more beneficial for you.
Kind regards,
The GP Nutrition Team
Reliable, Fast Delivery.
Products made a difference to how I feel. No sugary nasty stuff. Delivery fast and reliable. Recommended.
2022年4月25日
自発的なレビュー
GP Nutrition からの回答
Hello Grace
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. Even though quite some time has passed since you left this, we wanted to reply to thank you for your 5 stars!
We're so pleased to hear that you felt the benefits of your supplements and we hope this has continued for you. If there's anything more we can help you with, please don't hesitate to get in touch.
Kind regards,
The GP Nutrition Team
Weird, tricky and suspicious
Attempted to order product from web site. The sales process is strange and counterintuitive. Website tries very much to make you sign up for so called "subscription" which gives you 35% discount.... However, there is small print: you can cancel subscriptions after min 3 supplies - must be in writing. Now interesting bit: the subscription is cancelled ONLY after supplier confirms that in writing also. Now we know that whoever signs for it goes for life of attempts to cancel it. Very, very lazy web site. You will see brilliant, shinny pictures and colourful boxes - what I got was simple brown box with a note: "we run out of coloured boxes - sorry for inconvenience" - poor quality, black& white, hardly readable copy of flattened original box included instead. Dodgy company, that does not look right at all.
2022年2月12日
自発的なレビュー
GP Nutrition からの回答
Hello R
We’re really sorry to hear about your disappointing experience with GP Nutrition and we sincerely apologise for any frustration this caused.
GP Nutrition has recently been acquired by Cambridge Nutraceuticals and we’ve only just come across your review. One goal of this acquisition is to use our expertise to significantly improve customer care and ensure a better experience for you.
Even though some time has passed since your review, we wanted to reply to offer our apologies. We’d love the opportunity to make things right.
If you’re still interested in any of our products, we’d be happy to send you a complimentary supply of a product of your choice. Please note that some of our products are currently being reformulated to ensure we’re providing you with the best possible formulations, but we can send these as soon as they are available. If this sounds like something you’d like, simply email us at enquiries@gpnutrition.com with your address and preferred product, and we’ll sort that out for you right away.
We also wanted to mention that although we offer subscriptions, we have now removed the minimum order quantity from the subscription requirements. You can set up and cancel subscriptions at any time, and you are under no obligation to continue them.
If there’s anything else we can do, please do let us know. We hope this assures you that your previous experience won’t be repeated, and we’d love to have the chance to improve your experience with GP Nutrition.
Kind regards,
The GP Nutrition Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。