Weâve just purchased our first caravan from Grathams at Retford, Coachman VIP 575. The service from start to finish has been excellent. Huge thank you to Christian who has supported us at every step a... ãã£ãšèŠã
ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå å®¹ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ãç¢ºèªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ãç¢ºèªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
ã¬ãã¥ã¢ãŒã®ã³ã¡ã³ããèŠãŠã¿ãŸããã
I recently decided to buy a set of lock & level chocks for my Motorhome and found Grantham to be able to supply me. Happily I received a small discount too. I ordered today, received email confirmati... ãã£ãšèŠã
Ordered a lock for my caravan door, was told it would arrive following day. Not arrived after paying £5.95 carriage. Tried to phone on 3 occasions . No answer . Poor!!!
Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... ãã£ãšèŠã
顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
ãã®äŒæ¥ã¯ãããžãã£ãããã¬ãã£ãããåããã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 5ïŒ ã«åçããŠããŸã
éåžž1é±é以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©ç𿹿³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
ãã®äŒæ¥ãé²èЧãã人ã¯ã以äžã®äŒæ¥ãé²èЧããŠããŸãã
Caravan door bin
We asked which bin would fit our caravan door they advised us on which one, we ordered it and it was dispatched, we were given the 7/7 for delivery it arrived on the 4/7, I fitted it to the door it was a perfect fit. I cannot recommend Granthems enough as this is not the first time ive use them. Brilliant company.
Disappointed with the product IâŠ
Disappointed with the product I received it was too small more like a childâs camping set of a table and six chairs. I want to return it but email address to contact not valid so emailed different address but not received reply very upset customerâ¹ïžðâ¹ïžð

Grantham's ããã®åç
First Class Service
We ordered our Brunner Air Conditioner on a Wednesday hoping to get it by Saturday and we had it delivered on Thursday.
Thank you so much for a wonderful service.
No communication
Placed order online found it a straight forward process.
Placed on a Thursday got acknowledgment of order Friday never heard anything till Tuesday that order was dispatched no tracking or indication of delivery day then for it to turn up when we were out! Ring doorbell saved the day driver waited for us to return! Poor/no communication about delivery times
It never turned up been waiting sinceâŠ
It never turned up been waiting since 18 June
Ordering process was ok
Ordering process was ok, the main problem was I didnât get any tracking information. I called a couple of times to check on tracking but didnât get any meaningful information. On the day it was delivered I called to check tracking again and was told I would get a call back but didnât get one. Anyway I noticed a large box out in the open in full view at the house over the road, the courier just left it there, I donât know how long it was there and could easily have been stolen. Itâs a heavy box on a pallet and I donât have a pallet truck so it was difficult to move it, the box shipping weight was 46kg + the pallet.
Not sure why it was delivered to the wrong address and itâs a real shame Granthams couldnât give me any tracking information. I will think twice when I need to order accessories in future.
A very good and efficient service
Great products
Great products at reasonable prices. The staff in the accessory shop are very helpful indeed.
Excellent customer service
Excellent customer service! The lovely lady who was looking after our back order for the new Brunner Aircon unit has been so thoughtful! She knew we were going away next week and managed to get it shipped out today.
I received her call today so a massive thank you!
Bought a Camptech Surrey sunshade byâŠ
Bought a Camptech Surrey sunshade by mail order. Great price, quick delivery and it was as described. I would recommend Grantham.
Have chased
Have chased. Waiting for refund. No comms. Received the product back

Grantham's ããã®åç
Great Price, easy to use website
A small item required which was found easily on website and at the best price I could find. Delivered as advised, well packed and received in perfect condition.
Damp caravan and no suitable resolution
I am disappointed to be leaving this review as my experience initially started positively.
In January 2026 I purchased a brand new Bailey Alicanto Porto from Grantham Caravans. Since taking delivery, the caravan has only been used four times and has been returned on multiple occasions due to faults.
Most recently, following concerns regarding water ingress, Granthamâs carried out an inspection and confirmed water ingress through both rear windows, damp and physical water within the bedroom area, together with damp related damage requiring replacement parts.
The caravan is currently only a few months old, yet further investigation and repairs are required, subject to manufacturer authorisation and with a potentially extended wait time due to lack of parts.
I have formally requested to reject the caravan and the matter is now being investigated by the finance company. Granthamâs position is that they wish to proceed with warranty repairs and wonât accept my rejection request.
Whilst staff have generally been polite and previous faults were investigated, I am extremely disappointed that a caravan of this age and value has developed confirmed water ingress and damp-related damage after such limited use and that Grantham think itâs acceptable to offer a repair.
Sink top
Ordered a sink top for our camper and to cover an ikea sink, was warned it may have imperfections but it was fine and fits well.
Was informed of dispatch tracking with evri. Arrived without issue and was packed well. No issues with this order
check with a fine tooth comb before buying!
I would urge anyone considering buying from Grantham's to carry out a very thorough inspection before taking delivery.
I purchased a 23-plate Chausson and, during the approximately four months I owned it, it spent around three months back with the dealer due to serious electrical faults.
When I collected it, the vehicle was sitting in a mud pit. The driver's seatbelt was not attached, every wheel had a missing wheel nut, and the consumer fuse unit had burnt out.
It was eventually replaced with a 2026 Bailey Adamo 75-4DL, but unfortunately this vehicle has also suffered from numerous issues, including:
Earth cables not connected.
Fuses blowing due to wiring in the consumer unit not being properly secured, creating short circuits and a potential fire risk.
Severe squealing noises from above the cab.
Wind noise entering through the habitation roof area.
Bathroom wall panels coming away and visibly bubbling when pressed.
The centre section of the rear U-shaped lounge collapsed while being sat on, causing injury.
I emailed Grantham's to formally reject the vehicle but received no response. Today I was informed by email that, because I had notified the finance company, I now have to deal directly with them rather than Grantham's.
The entire experience has left me extremely disappointed and sickened.
That said, I would like to recognise Andy, one of the managers, who was excellent throughout and appeared to be the only person genuinely trying to help. He deserves credit for his professionalism and efforts.
Perfect order
I ordered from here, with the knowledge that the item I wanted was on back order. The item was delivered well within this window, completely un-remarkably. Perfect service for this order
Lovely friendly bunchð nothing to muchâŠ
Lovely friendly bunchð nothing to much trouble. Sheila was lovely and went out of her way to make sure all our needs were met.
Thank you Shelia ð
Good online service
Good online service
We placed our order online, which was really simple, and the unit arrived sooner than we expected.
The only thing I feel could have been improved was being advised of a delivery date. As I was at work when the delivery arrived, I had to arrange for someone else to be there to receive it. Admittedly, our order came directly from the supplier rather than Grantham, but delivery information would have been very helpful, especially as I had called to enquire about the delivery date beforehand.
Trustpilot ãšã¯ã¹ããªãšã³ã¹
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çްã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çްã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã







