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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Run! DO NOT trust these guys with your money. I signed up with them and they did not fulfill. Not only that they had the audacity to try to charge my account again. Thank goodness I change my card n... もっず芋る

5぀星のうち5の評䟡

I have nothing but good things to say about Graphic Zoo. My project manager, Daniel, has been very helpful with generating ideas, since he is a designer himself. I do not think there has been a single... もっず芋る

5぀星のうち1の評䟡

Poor quality designer, bad customer service. They advertise a risk-free 14 day trial, which is completely untrue. They will only honor the risk-free trial if you don't actually put through any desig... もっず芋る

5぀星のうち1の評䟡

I have been trying to use Graphics Zoo for a month and a half. I have not been able to get any project to where it seems quality and professional. The last straw was requesting certain image sizes and... もっず芋る

䌁業情報

  1. グラフィック デザむナヌ
  2. 矎術甚品店

さたざたな倖郚゜ヌスから提䟛された情報

Are you on a lookout for an unlimited professional graphic design company in Houston? Graphics Zoo excels in expert graphic design services within your budget.


連絡先

2.4

期埅以䞋

TrustScore 5段階評䟡の2.5

38件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌに回答しおいたせん

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Graphic Zoo is Great For Every Business!

We have been using this service for several months now and absolutely love it! Graphic Zoo is now our in-house design team and they are very affordable. We do not need to go out and find new designers, as Graphic Zoo is our new long term partner!

2020幎8月10日
自発的なレビュヌ
5぀星のうち3の評䟡

Convenient , but not "Unlimited". Up to 20 projects a month if lucky

Graphic Zoo provides an easy way to get design work completed. Overall, its a great concept. But its not really unlimited. Depending on the complexity of the project, is what will determine how many you get done a month. In reality, you are only getting around 20-40 hours of work a month. They do great work, but revisions end up taking a lot of your available request. I've told them to provide something like a black and white version of a logo they forgot so I had to wait another day just for that request meaning I would have to wait on getting other projects done. If you are looking for a convenient way to request design work, this is a great solution. But if you are looking to save money, I would not recommend it. You really end up only getting UP TO 20 projects if everything is perfect.

2020幎7月23日
自発的なレビュヌ
5぀星のうち1の評䟡

My Graphics Zoo review, scam. They are not to be trusted.

The designs were mediocre at best.You could literally go on Fiverr and save yourself hundreds of dollars and get better work done.

Either way, I signed up to check them out and decided to cancel before the renewal and they went ahead and rebilled me anyways. I though that maybe this was an oversight so I messaged them and that is when they started ignoring my messages which is strange because they were very quick to respond before this.

I'm not sure if GraphicsZoo understands how chargebacks work but they will be getting one from me. I gave them plenty of opportunity to resolve the issue and all attempts were ignored.

Based on these facts I would avoid this company. They are not to be trusted.

For anyone else that signed up with GraphicsZoo.com, I suggest calling your bank and disputing the charge if they ignore your requests to cancel.

2020幎4月6日
自発的なレビュヌ
5぀星のうち5の評䟡

My designer is very talented!

My designer is just WOW! He is very talented!

I have been looking for a perfect designer for me and I found him. My designer is so talented that I am always getting high-quality designs. He always exceed my expectations.

Graphics Zoo's service is so convenient for me. I get all my designs done, without going through hiring a designer, building a process, building a system, monitoring and more. Graphics Zoo does that all for me! Now I have more time to do strategic plans for my business as they help me with all my design needs.

2020幎3月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Poor quality designer

Poor quality designer, bad customer service. They advertise a risk-free 14 day trial, which is completely untrue. They will only honor the risk-free trial if you don't actually put through any design requests. How am I supposed to try out the product risk-free without using it? Overall the designer quality was really bad.

The only good thing I can say is the software is good. So using it for white label with your own designers may make more sense, but asana can get the job done also.

2020幎2月28日
自発的なレビュヌ
5぀星のうち1の評䟡

I have been trying to use Graphics Zoo


I have been trying to use Graphics Zoo for a month and a half. I have not been able to get any project to where it seems quality and professional. The last straw was requesting certain image sizes and they just disregarded the request and sent multiple sets of the same size files. They don't use any naming convention in their work product and their system for delivering files is cumbersome. Their site keeps asking for a feedback and when I click that I am not satisfied nothing happens. In asking for creativity I get what my 1st grader might make and junky clip art. I am canceling and looking for a better provider. Also, there is clearly no QA or account management process.

2020幎2月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Low-quality design. Lack of communication. Doesn't honor refund policy.

BEWARE! Their designers simply took stock graphics from other sites and recycled them for me. Practically 0 communication. Disappointed and frustrated I requested a full refund because I was still within the 14-day trial. Guess what they said? They can't refund me because I "Approved" a design.

WARNING, their platform basically forces you to approve a design in order to start something else. Fraudulent method to scam people into negating an ambiguous refund policy that's not written anywhere on your site except hidden in your FAQ.

I actually wanted to eventually circle back and give them another try if it weren't for their predatory scam tactics.

2019幎8月2日
自発的なレビュヌ
Graphics Zoo ロゎ

Graphics Zoo からの回答

Hi Carlie, I'm sorry to hear you did not have a good experience with Graphics Zoo. We strive to provide our customers with excellent service, high-quality designs, and most of all an amazing experience by working with us. We alway make sure our team puts in full effort to satisfy every customer and in your case we created over 15 custom designs to meet the requirements you had.

As for our designers, we have a really good team that works hard and provides fully custom designs to all of our clients. Our team communicated each time with you when your project became active and whenever you had additional comments for revisions. We had gone through multiple iterations with your design projects. We created everything from logos, custom illustration, a menu, and business card.

Out of the work we did you had approved 3 completed projects which had multiple revisions and comments from your end to make our team believe that we were able to meet your requirements once you had approved the project. Our system is built in a way that allows you to download your files so you are completely satisfied with your work before you have to approve the project. This allows for us to make sure we meet all of your requirements beforehand.

As for our 14 day risk-free guarantee, it is listed on our FAQs page, on the FAQs on the pricing page as well as our Terms & Conditions page. We are completely transparent about our work and our process to ensure 100% customer satisfaction. The only thing we ask from our customers is to be transparent with us and if we have done something incorrectly, then we can address it to the best of our ability.

We were not able to refund your account because of the amount of work our team had done for your account and you implied we did good work that you were satisfied with by approving 3 completed projects. I hope you understand we are trying to serve our clients to the best of our ability but we also have to be fair to our 14 day risk-free guarantee policy and our design team that is working hard each and every day.

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