Grass247 ロゎ
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Grass247 レビュヌ 1,388

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TrustScore 5段階評䟡の4.5

4.7

䜏たい・ガヌデニング
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レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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5぀星のうち5の評䟡

Website easy to navigate and samples ordered. (There was an expected £1 charge for this but was never requested, so gold star!). Once we had chosen our style/quality/cost, the purchase was straight fo... もっず芋る

5぀星のうち5の評䟡

From ordering online to delivery the whole thing was simple and easy and the delivery was when it was supposed to be.....the driver let me know too when he would be arriving and I could track where he... もっず芋る

5぀星のうち5の評䟡

I wanted to match, as near as possible, the grass i had purchased from Grass 247 5 years ago so asked for several samples in 3 batches. Idid find the nearest match, Camomile, but when i went to order... もっず芋る

5぀星のうち5の評䟡

We have purchased two outdoor carpets from this company and been extremely happy with both. Grass247 is efficient, helpful and a really good company to deal with not to mention superb delivery times.... もっず芋る

䌁業情報

  1. 䜏たい・ガヌデニング

圓該䌁業による蚘述

Grass247 specialises in artificial grass that transforms gardens into low‑maintenance, year‑round green spaces. Order up to six free samples for just £1, fully redeemed against your order. With free delivery on orders over £249 and helpful guidance. From pile height to drainage, over 10,000 customers trust us for quality fake grass that lasts. Discover our range at www.grass247.co.uk.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

1388件のレビュヌ

5぀星
4぀星
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2぀星
1぀星

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5぀星のうち5の評䟡

Quality "grass" at a reasonable price.

Website easy to navigate and samples ordered. (There was an expected £1 charge for this but was never requested, so gold star!). Once we had chosen our style/quality/cost, the purchase was straight forward and the @grass@ delivered promptly. We felt very sorry for the single delivery gut who was expected to manhandle the estimated 100 kilo roll off his van on his own without any help. Anyway, it was all easy to instal ourselves and looks great. Bonus - So far, its not been eaten or destroyed by our two monster dogs.

2026幎2月7日
自発的なレビュヌ
5぀星のうち1の評䟡

worst customer services ever

worst customer services ever. explained on the notes that the address was a business address which closes at 5pm and then had a notification saying delivery between 4.45 and 6.45. Spoke to an advisor to be told if it fails they will put a note on the system to say no delivery after 5pm. Then went on to say all deliveries are between 7am and 7pm and that cant be changed lol what a joke.

Update

I think in 2026 a 12 hr delivery window is a joke. to have to book a whole day off work to receive a delivery is ridiculous. Also the the delivery driver left the grass against a wall in the wrong place it was just lucky my partner noticed him as he was walking away. I would suggest an updated system for ordering and using a different delivery company.

2026幎3月9日
自発的なレビュヌ
Grass247 ロゎ

Grass247 からの回答

Good morning,

Thank you for your feedback. We’re sorry the delivery experience did not meet your expectations.

Our records show your order was delivered on day two of the estimated 2–5 working-day delivery timeframe. At present, our website does not have an option to add delivery notes during checkout, and we were unable to find any prior contact advising of preferred delivery hours or business closing times.

Deliveries are made between 7am and 7pm and specific times cannot be guaranteed. However, our Customer Service Team is available 7 days a week via phone, live chat, or email to assist with delivery requests wherever possible.

We can see this information was discussed with you on the day of delivery, and our tracking confirms the order was delivered. Our Customer Care Team would be happy to speak with you to ensure everything was received successfully and that you are satisfied with your grass.

A member of our team will be in touch to discuss this further. We have sent a request for more information for your order to be validated.

Kind regards,
Jenny
Grass247

5぀星のうち5の評䟡

Totally amazing experience and quality

From ordering online to delivery the whole thing was simple and easy and the delivery was when it was supposed to be.....the driver let me know too when he would be arriving and I could track where he was. The artificial grass was and is fantastic. My whole back garden has had a great transformation and the quality and thickness is spot on...A1....first class....im so glad I chose Grass247 and I would recommend and will use again.....thank you so very much 👍

2026幎2月20日
自発的なレビュヌ
5぀星のうち5の評䟡

excellent service.

i ordered some grass from grass 247 and within the next week it had been delivered. excellent choices of grass and quick delivery. delivery driver was polite and friendly and helped me to carry the grass into my garage. no complaints from me.

2025幎12月3日
自発的なレビュヌ

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