I am truly amazed by the work carried out on my Nan’s 1984 gravestone, by GraveClean. I was only a teenager when she passed, and actually believed the gravestone was naturally dark. Well I was shocked... もっと見る
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Booking was simple although the “pin point grave on map”, could do with improvement. The work was done within 2 weeks and with excellent results. Of course DIY methods exist but the work done was p... もっと見る
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Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transfor... もっと見る
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Tried to find a local tradesman to clean my parents headstone but no one available.Graveclean seemed to the obvious choice..the booking procedure was straightforward ..the representative was extremely... もっと見る
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企業情報
当該企業による記述
GraveClean provides compassionate, reliable, and expert memorial care across England and Wales. We specialise in professional headstone cleaning, lettering restoration, re-gilding, and monthly care plans – helping families preserve the dignity and memory of their loved ones. Our services are tailored for people who may not be able to visit the grave regularly, with photo updates, SMS notifications, and a respectful, trustworthy team. We are proud to be trusted by thousands of families across the UK. From one-off restoration to long-term maintenance, Grave Clean offers flexible, caring support you can count on. 🕊️
連絡先
14-15 Grove Lane, Westend, Gl10 3SL, Stonehouse, 英国
- 0330 043 0456
- info@graveclean.co.uk
- graveclean.co.uk
4.9
優良
326件のレビュー
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kept in contact from the first enquiry
Kept in contact from the first enquiry. Because it was an old grave the lead lettering was a concern but they reassured us about the process and what a difference it has made. So glad we had it done for future generations.
2026年4月22日
GraveClean からの回答
Thank you so much, Mr Groome, what a wonderful review!
Older graves with lead lettering can understandably raise questions, so we're really glad we were able to put your mind at ease and that you're so pleased with the transformation. It's a specialist process and it's always rewarding to see just what a difference it makes.
We love that you're thinking of future generations too — that's exactly why this work matters so much. A well-preserved memorial is something the whole family can treasure for years to come.
Thank you for trusting GraveClean.
Warm regards,
The GraveClean Team
GraveClean からの回答
Thank you, Mike! Really glad the communication and the finished work hit the mark — that's exactly what we aim for every time.
We appreciate you taking the time to leave a review.
Warm regards,
The GraveClean Team
I cannot believe the difference in the…
I cannot believe the difference in the headstone after it had been cleaned and restored by GraveClean.The service is fantastic and especially Lynne who guided us through the steps on cleaning the headstone . We are delighted at the results . Absolutely fantastic! Thank you to all involved in doing this .
2026年4月27日
自発的なレビュー
GraveClean からの回答
Thank you so much for such an enthusiastic review — it really did make us smile!
It's always such a rewarding moment when a customer sees the finished result for the first time, and hearing that the difference was beyond what you expected is just wonderful. We'll make sure Lynne sees your lovely comments — she takes great pride in guiding customers through the process and will be absolutely delighted to hear this.
Thank you to you too for trusting GraveClean — it was a pleasure to be involved.
Warm regards,
The GraveClean Team
Very pleased with the work grave clean…
Very pleased with the work grave clean my Daughters headstone looks amazing the lettering looks great i would recomend this company the beauty about it is the headstone did not have to be removed like some companys do. The before and after pictures is great very satisfied customer
2026年4月23日
自発的なレビュー
GraveClean からの回答
Thank you so much, Katrina, what a lovely review!
We're so pleased your daughter's headstone looks amazing and that the lettering has come up so well. You've highlighted something we're really proud of — being able to carry out all the work in situ without the headstone needing to be removed makes the whole process so much less disruptive, and it's great to hear that stood out for you.
We're also glad the before and after photos gave you a clear picture of the transformation. It's always so satisfying to see that comparison!
Thank you for recommending us — it means a great deal.
Warm regards,
The GraveClean Team
GraveClean からの回答
Thank you, Charlie! Friendly and professional is exactly what we aim for, so that's really great to hear.
We appreciate you taking the time to leave a review.
Warm regards,
The GraveClean Team
Tried to find a local tradesman to…
Tried to find a local tradesman to clean my parents headstone but no one available.Graveclean seemed to the obvious choice..the booking procedure was straightforward ..the representative was extremely helpful..a reasonable price..a bit of delay in completion due to so much rain but the end result was excellent..would highly recommend Graveclean *****
2026年4月20日
GraveClean からの回答
Thank you so much, John, and five stars means a great deal to us!
We're really pleased the booking process felt straightforward and that our team were helpful throughout. We completely understand the frustration of weather-related delays — unfortunately the great British weather doesn't always cooperate! — but we're so glad the wait was worth it and the end result hit the mark.
Thank you for choosing GraveClean to look after your parents' headstone, and for your kind recommendation.
Warm regards,
The GraveClean Team
GraveClean からの回答
Thank you, Terry! Really pleased to hear you're happy with the work and we truly appreciate the recommendation.
Warm regards,
The GraveClean Team
Beautiful work
We are delighted with the beautiful re lettering work that Graveclean have just completed for us. They have been a pleasure to deal with from placing the order to final result. The communication is excellent and you can track progress of the order on a timeline. They dealt with graveyard permissions and did the work on site which was reassuring. The finished stone looks wonderful and we thoroughly recommend their services.
2026年4月23日
自発的なレビュー
GraveClean からの回答
Thank you so much, Susan, what a wonderful review!
We're absolutely delighted to hear the re-lettering has come out beautifully and that the whole experience felt smooth and reassuring from start to finish. You've touched on so many things we genuinely care about — the order timeline, handling permissions with the graveyard, and carrying out all the work on site — so it's really gratifying to know those things made a positive difference.
Your recommendation means a great deal to us and we hope the stone brings you comfort for many years to come.
Warm regards,
The GraveClean Team
GraveClean
The cleaning has made a world of difference,it was definitely needed..first time for about 95yrs!
Thankyou
2026年4月23日
自発的なレビュー
GraveClean からの回答
Thank you, Mark! 95 years — that really is quite some wait, and what an honour to be the ones to finally bring it back to life!
We're so pleased the difference has been so noticeable and hope it brings the family some real comfort knowing it's been properly cared for at last.
Warm regards,
The GraveClean Team
Such a friendly team
Such a friendly team. The work was carried out very quickly and what an amazing result. We are so happy we had it done as we were concerned about the lead lettering but no need to have worried. What a transformation! Thank-you so much. If you want to use the before and after photos as an example for a client am sure we wouldn’t mind. Thank- you again.
2026年4月22日
自発的なレビュー
GraveClean からの回答
Thank you so much, Pamela, what a lovely review!
We're really glad the lead lettering concerns turned out to be unfounded — it's something customers often worry about with older memorials and it's always so rewarding to see the relief when they see the finished result. What a transformation indeed!
And thank you so much for your very kind offer regarding the before and after photos — that's incredibly generous of you. We may well be in touch about that as those comparisons really do speak for themselves!
Thank you again for trusting GraveClean. It was a pleasure.
Warm regards,
The GraveClean Team
Faultless service.
I could not be more pleased nor impressed than I am right now with the service offered by Grave Clean.
From the friendly and Courteous staff I have spoken with on the telephone to the incredible transformation of my family's memorial stone. Beyond first class !!!
I really cannot thank you enough.
2026年4月21日
自発的なレビュー
GraveClean からの回答
Thank you so much, Stephen — what an incredibly kind review, and beyond first class is not something we hear every day!
It really does mean the world to the whole team to know that every part of the experience — from those first phone calls right through to the finished memorial — left such a strong impression. Comments like yours are a real reminder of why we do what we do.
Thank you for trusting GraveClean with something so personal to your family. It was truly our honour.
Warm regards,
The GraveClean Team
Amazing Transformation
Wow, what a transformation. So impressed with the customer service from start to finish. Lynne and Roy were absolutely fantastic, knowledgeable, kind and caring. First class service. The transformation of the headstone and edging totally unrecognisable, it looked like dark granite with faint lettering, its now white with black clear and readable words. So happy. Thank you GraveClean.
2026年4月20日
自発的なレビュー
GraveClean からの回答
Thank you so much, Mrs Kaloudau — what an absolutely wonderful review, wow indeed!
Your description of the transformation really does paint a picture — going from dark granite with faint lettering to bright white with clear, readable words is exactly the kind of result we strive for every single time. It must be such a joy to see.
We'll make sure Lynne and Roy both see your lovely comments — they'll be absolutely thrilled to hear they made such a positive impression. They truly are a credit to the team.
Thank you so much for choosing GraveClean. It means everything to us.
Warm regards,
The GraveClean Team
Very reasonable price done very quickly…
Very reasonable price done very quickly and beautifully finished
2026年4月15日
GraveClean からの回答
Thank you so much, Teresa! Quick, beautifully finished and great value — that's exactly what we aim for every time.
We really appreciate you taking the time to leave a review.
Warm regards,
The GraveClean Team
You have brought my family's grave…
You have brought my family's grave back to new again.
Thank you very much GraveClean.
Kind regards
Julia Cahillane.
2026年4月14日
GraveClean からの回答
Dear Julia,
Thank you so much for taking the time to leave such a touching review. Messages like yours are truly why we do what we do.
Knowing that your family's resting place has been restored means the world to us. It's an honour to care for something so deeply personal, and we're so pleased the result brought you some comfort.
Warm wishes to you and your family.
The GraveClean Team
Customer Service
Lynne from your customer service team was very helpful and attentive to my needs particularly with regard to timing. As I live in the United States and I’m only able to visit the UK occasionally it was important for me to know when the work was scheduled and Lynne insured that I was kept up-to-date that the work was done in time for my recent visit.
2026年4月13日
GraveClean からの回答
Thank you so much for taking the time to share this — it really does mean a lot to us.
We'll be sure to pass your kind words on to Lynne. She'll be thrilled to know her efforts made such a difference, especially given the added complexity of coordinating everything from the States. Getting the timing right for your visit was clearly so important, and we're delighted she was able to make that happen for you.
We hope your visit was a meaningful one, and please don't hesitate to reach out whenever you're planning your next trip over.
Warm regards,
The GraveClean Team
Great service
Great service, the staff communicate well with regular updates. The transformation was better than I could have imagined.
2026年4月13日
GraveClean からの回答
Thank you so much for your lovely review! We're really pleased the communication hit the mark — keeping customers updated throughout is something we genuinely care about.
Hearing that the transformation exceeded what you'd imagined is just wonderful — comments like yours remind us how much this work matters.
Thank you again for trusting us, it means a great deal.
The GraveClean Team
grandparents grave in Ipswich cemetery
I recently visited my grave and was delighted with the work carried out. The lady who I spoke to on the telephone to make the arrangements was most helpful and patient and they did everything I requested. I am extremely satisfied with the result.
2026年4月18日
GraveClean からの回答
Thank you so much for your kind words — we're really glad your visit brought you some comfort and that you were happy with the work carried out.
It's lovely to hear that the arrangements process felt easy and straightforward. We know how personal and important these requests are, and we always want to make sure everything is handled with care and patience from that very first phone call.
Thank you for trusting GraveClean to look after your grandparents' resting place. It means a great deal to us.
Warm regards,
The GraveClean Team
Very helpful staff
Very helpful staff, especially Roy, wonderful work, and an amazing job, very happy.
2026年4月13日
GraveClean からの回答
Thank you so much, Pauline! We're delighted to hear you're happy with the work.
We'll make sure Roy gets to hear your lovely feedback — he'll be so pleased to know his efforts made such a great impression. It's always wonderful when a customer takes the time to mention someone by name.
Thank you for choosing GraveClean, it truly means a lot to us all.
Warm regards,
The GraveClean Team
Great service
I contacted Graveclean to have my mother’s memorial cleaned before she is interned. We had a short window for this to be done and Lynn went the extra Mile to ensure the memorial was cleaned before the funeral date. I felt as though I was getting a very personal service and I am truly grateful and satisfied with my mothers memorial that now looks brand new.
2026年4月17日
自発的なレビュー
GraveClean からの回答
Dear Lorraine,
Thank you so much for taking the time to leave such a heartfelt review, especially during what must be an incredibly difficult time. Our sincerest condolences on the loss of your mother.
We're so glad Lynn was able to make it happen within such a tight timeframe — we'll be sure to pass your kind words on to her. Knowing that your mother's memorial looked its very best for such an important day means everything to us.
It was an honour to be a small part of something so personal. Wishing you and your family comfort and peace.
Warm regards,
The GraveClean Team
Great service from start to finish
Great service from start to finish, would highly recommend
2026年4月17日
自発的なレビュー
GraveClean からの回答
Thank you so much for your kind words and recommendation — it really does mean a lot to the whole team! We're glad the experience was a positive one from start to finish and hope we can be of service again in the future.
Warm regards,
The GraveClean Team
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