Greatbookprices レビュー 

Please avoid this seller. My order was delivered to a wrong address and got lost so I had to contact their customer service to work out a solution to this unfortunate situation. My order was with Whistl but when I first contacted them, I received an email from their customer service that mentions Yodel tracking in the first part, and in the second part asks me to check my local post office as if any of those delivery services knew anything about my parcel. Then they sent me another email saying that they "are currently reviewing" my request. After the second email there was no response from them even though I sent a few courtesy reminders. In the end I managed to get a refund but only because I contacted Abebooks about it and they were able to help me. I would think twice before buying anything from Greatbookprices if I were you. They offer affordable prices but they are not worth the ordeal that you will go through if something goes wrong with your order.

Journal bought as a gift arrived damaged. I paid to send back the item (Tracked signed for). It arrived to their warehouse on16/4 and they are still saying I have to ship it back. Sent an email to them, only to get a reply from a bot... now they should pay me the royal mail fees and them item, but I think I'll probably get none. Greatbookprices is the same company as Abebooks.

Book Jacker outfit steal from authors like my self and boost prices to profit off it. my book has been launched for a week and I know the two sales personally. also never listed with the seller Great Book Prices in any way. Book Arcane Antiquity Isbn 9798280502963 author Bobby Marchello

Canned response after canned response - ordered via AbeBooks believing they were based in the UK (as they claim), only to find it was being shipped from Illinois, USA??? It's been a month and 5 days - it was due to take between 4-11 days to arrive.

Amazingly, the book did get to the UK! Only to turn around at the border and be sent back to Illinois, according to the tracking number.

AbeBooks is equally completely unhelpful - they can't process a refund at all as the product is marked as 'shipped'. When asking for updates/refund requests from AbeBooks, I receive the same email template with zero formatting asking for the same details I've supplied twice already.

Insane process. I just wanted a specific cover of a book. Weirdly, I did recieve the second and third books in the trilogy (same cover style) with no problem at all from another seller.

I wish I could give zero stars. This book seller told me twice my order was cancelled and refunded. It wasn’t. They lied to eBay to have negative feedback removed. This is a garbage company.

Ordered a book. They sent the wrong one so I requested a refund. First told refund would be made, then a few days later advised they will not refund until I send the book back and pay postage. I went away for a short break the day I received that email, but got chased to return.

I asked if they did have the correct book I had ordered, but no response. Having read the reviews this company shouldn't be on Abebooks.

I won't be using again.

Having ordered a book from this company, I read the reviews - and was worried. However, the correct book arrived, it arrived well before the date specified and in good condition. My book is one that is difficult to find in the UK and it was competitively priced. Tracking information provided by ABE. All good!

Would give no stars if possible! Customer service is limited to the same email response telling me to check for my parcel, "delivered" by Yodel, with the post office - why they would know anything of its whereabouts is a mystery to me. Have messaged on several occasions and still waiting for satisfactory response.
AVOID AVOID AVOID this seller who may be greatbookprices or could be far corner - they don't seem to know themselves, they sell through Abe books who are also about as useful as a chocolate teapot!

This would be a negative rating if that was possible. First, I order a lit of books thru Abebooks. Beware of this AB seller. I wish I had known that Abe's seller ratings have absolutely nothing to do with seller competence. I wish I had known to look at Trust Pilot which I have ended up doing after a bad experience and now seeing I am not the only one.

I wrote to Good Book Prices as follows..
The book was just delivered. It's a damn shame that a brand new book was packaged for shipping so poorly without any padding. Along the shipping journey the book was tossed hard, landed on a corner of the book and damaged both the front cover and back cover ...the lower right corner. It didn't arrive to me in the "perfect condition" stated. It may have been perfect when you shipped it. I know you don't have control over how the package was handled by the shipping handlers and I don't think it's right that you packaged the book without any padding. I order lots of books and this is the first I've received one in a simple plastic sleeve. Trying to argue with USPS will be pointless. I'm just really disappointed. Won't order from you again based on your poor packaging choices.

Their response?

Asked to confirm my address since the book was not delivered.

Smh. Disgusting. And I see I am not the only one who had problems with their shabby packaging practices.

Ordered two books 11/12/2024 from a UK site, with a UK mailing address, a UK website and with UK in their name. First book arrived 09/01/25 from the US. Second book missing.
Website does not work using FireFox on PC, says I have to disable the VPN I'm not using or contact an email. Email bounces back undeliverable.
No contact email address, only online forms.

Avoid, dreadful experience.

[edit: 11/02/25. Second book (supposedly re-sent but no tracking info given) is still missing. Company "are investigating" but haven't given any further response in 2 weeks. Lodged dispute with credit card.]

Ordered via Abe - as others have done. Abe tell me that it was passed to delivery service two days after my payment was made. But expected delivery date is in keeping with what you'd expect of donkeys in 1825, not hi-tec systems in 2025!
Who's to blame?
Abe and "greatbookprices" are equally responsible - they are the pivots in a RUBBISH quality of service.

The book didn’t arrive, they didn’t reply to my first email. When Abe intervened Gt Book Prices(not) said the book had arrived according to Yodel-no evidence-but if it hadn’t try the Post Office! That was it, they haven’t replied to further emails or engaged in any way.
They’re quite close to being a scam company IMO.

Ordered via Abe Books. Ordered on the 3rd January, was notified on the 14th that the order was cancelled due to 'bookseller accepted order in error'.

These were a gift and very hard to source so this was disappointing, noting it took over a week for them to communicate this.

My item came shipped in a flimsy plastic bag, so of course the new book was damaged. The bottom of the spine was smashed and pages were torn. What company thinks this is an acceptable way to package and ship a book? Customer service wasn't any better. The first email response to my message that my book was damaged and I wanted a replacement was bot-generated and stated that the book had been delivered. Yeah, it's been delivered in ridiculous packaging and therefore damaged. I paid for a NEW book, and I don't want a damaged book. They refused to replace the book, and only offered a 15% discount. I'm afraid to actually return it after reading these reviews of people who have been ghosted after returning items for refunds. My only regret is that by not returning it, their AbeBooks seller rating won't go down. How can AbeBooks justify working with a crappy vendor like this and show it as having a 4-star rating. I have had no luck either in reporting this to AbeBooks. Their help buttons only take you round and round on their FAQs. How do you actually contact AbeBooks to complain about this vendor?

Avoid this untrustworthy company. Total disregard for customer. Take your money and don’t deliver. Never thought I’d be caught out by a scammer. Book ordered in the 24th October still not arrived on 12th December. Have asked for a refund numerous times only to be fobbed off and thanked for my patience! I would advise not to buy from them.

I purchased a book which was described as a"hardcover". They shipped me a soft cover. Buyer beware.

GreatBookPricesUK Dont part with your money to them or abebooks as it likely wont arrive.

Ordered book via AbeBooks on 10/11/24 for sister's birthday on 25/11/24. Wrong book arrived on 14/11/24. Notified AbeBooks right away. Today, 19/11/24, GreatBookprices sent a message saying I must return the book at my expense and wait 14 days for refund or replacement.

Not impressed.

Accidentally put the wrong address. Contacted them 3 times trying to resolve it and no one responds.
Then I get a tracking email saying it's been delivered, but the delivery location is to somewhere in another state.
Abebooks is also terrible customer service too, no one I can call or email directly, just a forum.

I ordered from this company via Abebooks, then read these reviews and feared the worst. But the book was delivered, properly packaged and by a reputable delivery company. A star deducted because it took 9 days, but Abe gave a time frame of 5 to 14 days, so it was acceptable.