レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent experience
Items sold at a fair price, delivered with all do speed - all in great condition. Thank you.
Highly recommend 10/10
Fast shipping and everything was packaged well. All products were perfectly fresh. Will be reordering from here. Thank you
Great communications on the ordrt
Best source for British baking supplies…
Best source for British baking supplies and goods! Thank you!
seems like expired products
I love chocolate filled with liquor, but these products are not like what I ever ate. not happy with the quality, received as already expired and filling was dried out and hollow, there is no liquor left or never filled with liquor at all. It tastes very dry, soapy and bitter.
My shipment arrived between the specified date
My shipment arrives between the specified date where I didnt have to contact anyone.
Its my first time to order and wasn't sure if it was a legit company. But the trust has been built and for sure ill be back to shop again.
Company stands behind its products
Slow delivery and package was flimsy so all the products purchased were broken and leaked. However the company responded quickly and gave a full refund so I have no complaint.
Good product, delayed delivery
The product and pricing was as I would expect for an imported product. What I didn't expect was the extra week of the product sitting at the shipping hub once it arrived in the USA. I think its more a carrier issue than the Great British Imports issue to be honest.
Never had such a stressful experience…
Never had such a stressful experience buying anything online.
So, their website mentions 1-3 days delivery to US. Because delivery is expensive - I got 5 cans of baby formula. My package took 2 weeks, because seller didn’t attach documentation, it stuck in customs.
Manufacturer of Kendamil product that I bought, says : do not expose ( for unopened and opened cans) to extreme heat or extreme cold. Store temperatures between 13 and 24°C. They should definitely not be exposed to temperatures above 35°C or below 0°C.
Package got stuck in Memphis customs trailer for 2 weeks in environment without A/C. Memphis is very hot, +49C.
I contacted seller asking refund, because I didn’t get package and it is obviously already spoiled anyways. For what he responded me that he is not responsible for customs and delivery time and neither product quality that he sells. So no refund for me. And it was 252 dollars!
I got no baby formula and no money. What a scam! Then I had to keep calling FedEx and fighting with them to open a request to return it to the seller back, and also claim through PayPal for my refund. One months of daily stress and still nothing!
What a shame!
TrustPilot & Great British Imports are synonymous!
Super great customer service! Attentive! Fast response. Human! Outstanding packaging. Very focused from the very beginning all through to the end.
Highly recommend!

Great British Imports からの回答
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