The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... もっと見る
所在地
所在地を変更4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... もっと見る
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... もっと見る
Extremely helpful and friendly staff in both Customer Service (Ellie) and Sales (Andy). Between them they sorted out the muddle that I'd got myself into online and Andy booked my holiday on the phone... もっと見る
企業情報
当該企業による記述
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
当該企業による記述
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
連絡先
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, 英国
- 0190452936
4.8
優良
828件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful with good explanations of…
Very helpful with good explanations of the holiday we were interested in and booked
2026年9月26日
Full co operation by office based staff
2026年9月26日
A Great Holiday, booking again.
My wife and I (both retired) used Great Rail Journeys for the first time last year when we took a 'Little trains of Catelonia' holiday in April.
We were so pleased with the holiday in every way. The booking process, the excellent help and guidance available if needed, the camaraderie of the group experience and a marvelous group leader all convinced us that this sort of holiday was in many ways more enjoyable than 'just doing our own thing'.
So we have just booked again to holiday at Lake Garda in May '27 and are very much looking forward to it.
2026年9月29日
It was so simple to do.
2026年9月29日
Easy to use and all explained.
2026年9月29日
Our amazing trip to India!
The tour guide was incredible in organising everything for us to make sure we didnt miss anything. Very professional and with a personal charm also which reflected the high quality of the tour (even an accompany the medical shop!).. second to none! Very enjoyable trip to India, learned so much about the culture and heritage from the exceptional guides - an experience never to be forgotten. The quality of hotels were excellent too and the food amazing. We came across a few challenges along the way, which were all part of the experience and the itinerary was tight so you do need to be personally organised to keep up with so many hotel transfers in such a short time. All in all a remarkable tour!
2026年9月16日
自発的なレビュー
A pleasant and comfortable experience Short wait to speak to an agent who was…
Short wait to speak to an agent who was able to answer all my questions in a professional yet friendly manner. An easy and pleasant experience. Thanks
2026年9月29日
Booking experience superb
Booking experience over the phone was superb and the lady was so nice, calm and very helpful answering all our questions. Travelled once with you before in India which was so well organised hoping our next trip will be just as good.😊
2026年9月27日
Pofessional service.
Pofessional, friendly agent who dealt with our booking efficiently and effectively. All sorted to our satisfaction, good valuw for money.
2026年9月29日
First rate
First rate, professional and personal service as always from Luke. Nothing was too much trouble and everything was thoroughly explained.
2026年9月29日
An excellent kind and thoughtful…employee
An excellent kind and thoughtful employee called Gail. She could not have been more helpful. It was a delight arranging my trip with her.
2026年9月29日
The advisers at Great Rail are always…
The advisers at Great Rail are always knowledgeable and helpful.
2026年9月29日
The person I spoke to was polite
The person I spoke to was polite, helpful and knowledgeable about the holiday in which I was interested. Everything handled efficiently.
2026年9月25日
Very efficient service.
2026年9月25日
Thank you Adele
Always very efficient helpful n knowledgable. Guiding us through the process be it our first or sixth time.
2026年9月25日
India's Golden Triangle, Shimla and Ranthambore Trip, highly recommended
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who travelled with was a delight and the support staff and driver very good.
2026年9月17日
自発的なレビュー
Very helpful booking advisor
Very helpful booking advisor who went through details carefully. Felt the process was reassuring and thorough. I do have further questions regarding the hotel and have sent these to Customer Services at GRJ. This will be our third trip with you and we look forward to more.
2026年9月29日
As a loyal customer we took advantage…
As a loyal customer we took advantage of the special offer and were pleasantly surprised how asy it was to book on the phone. Will also consider them for rail tickets to London
2026年9月29日
IGreat company to travel with
I have been on almost 20 Great Rail holidays some in the British Isles some Europe and World Wide
I find there organisation excellent with attention to detail to make things run smoothly
2026年9月29日
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