The holiday was extremely well thought out with just the right amount of day visits and free days. Emma was very good looking after us all. The hotel was perfectly positioned to take advantage of the... もっと見る
所在地
所在地を変更4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT York, Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I spoke with Alice. She had very clear diction, answered all my questions and requests. She was friendly but professional in her manner and made booking via the telephone instead of online an extreme... もっと見る
On 29 September I booked the Grand Rail Tour of Switzerland on the phone with Adele. She answered my questions very thoroughly and efficiently. She was always very polite and was very clear with her... もっと見る
Excellent booking and pre holiday admin. It was our first time with GRJ and would highly recommend. Great itinerary, can't believe how much we did and incredible sights we saw. The Tour Manager who tr... もっと見る
企業情報
当該企業による記述
Great Rail Journeys has 50 years’ experience creating escorted rail holidays that go without a hitch. Our destination specialists work year round to craft unique itineraries and use their rail expertise to connect must-see sights in every destination, while our attentive Tour Managers travel with you from start to finish, taking care of all the logistics. We also offer luxury river cruises and Independent holidays.
The leader in escorted holidays by rail
当該企業による記述
- Unique Experiences
- We know when you go on holiday, you want to learn about the places you visit and connect with the local culture. Our team of destination experts have done all the hard work for you, making sure you get to experience authentic and inspiring activities. And, with our encyclopaedic knowledge of rail networks across Europe and the UK, you can rest assured your holiday will run like clockwork., leaving you with plenty of stories to tell on your return as you create memories to last a lifetime.
- Explore with Sociable Groups
- Joining like-minded travellers, you can enjoy the sociable aspects of group travel or opt for time to yourself. While exploring the sights or enjoying exclusive experiences, we’re here to make your holiday a memorable one. So, whether it’s over drinks at our hand-picked characterful hotels or during free time to explore independently, you can choose to be part of the group or spend time separately. Plus, your professional Tour Manager is on hand throughout your holiday to offer advice or tips on places to see and things to do.
Book with confidence
For complete peace of mind
We're fully bonded by ABTOT and ATOL, meaning you can book safe in the knowledge your holiday's completely protected.
連絡先
4th and 5th Floors, HQ Building Hudson Quarter, Toft Green, YO1 6JT, York, Yorkshire, 英国
- 0190452936
4.8
優良
828件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful customer service
Helpful clarification when I phoned about misleading information (dates on the website regarding use of an alternative hotel did not marry up with 2027 tour dates) and my subsequent email asking which hotels were being used on the tour dates we were considering.
2026年9月17日
Very easy to book & super clear…
Very easy to book & super clear itinerary. Looking forward to our trip!
2026年9月14日
Looking forward to a great tour.
Most of the research was completed on line and clearly all the relevant information strengthen the case for selecting our tour.
Communication was very efficient and clear.
Booking process easy.
A good start and we hope that the tour lives up to its expectations.
2026年9月17日
Prompt customer services
Prompt customer services, all questions answered, nothing too much trouble - the staff are very welcoming
2026年9月17日
Ease of booking and quick response by…
Ease of booking and quick response by the company by email confirming the booking.
2026年9月21日
Very professional
2026年9月17日
The caller was very polite and…
The caller was very polite and understood my issues. She went further by making a note of the hotel requirements. The call was cutting out and she hung up and called straight back.
2026年9月17日
Easy to book fair prices everything…
Easy to book fair prices everything comprehensively explained
2026年9月21日
Simple a easy to book over the phone.
I prefer to book over the phone and this was made very straightforward by Simon.
2026年9月21日
Straightforward website that works
2026年9月20日
Great organisation
So far so good. All the comms and organisation from GRJ have been seamless for the river cruise which I’ll be going on in December. I’m very excited as it looks a fabulous itinerary. The images of the Amadeus ship Amara are amazing.
2026年9月18日
All is currently well as usual.
All is currently well as usual.
Easy process and trust that everything continues in a similar manner.
2026年9月20日
Easy to book
2026年9月20日
Very impressive service
2026年9月16日
Made a booking online
Made a booking online, it was easy and when I had a question, it was resolved quickly on a call.
Got the confirmation and booking details quickly.
2026年9月19日
Helpful & Welcoming
I phoned & was greeted by a welcoming & helpful guy. He was considerate & extremely pleasant & even searched for overnight hotel stay at LGW which now makes me feel less anxious about going alone on my holiday. The fact that it's inside the terminal makes it much easier for me knowing I'll that's where the tour manager will be meeting us. I was sceptical & nervous about doing this tour to Italy but now I can't wait.
Thank you do much
2026年9月11日
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