GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes ab... もっと見る
企業が回答しました
所在地
所在地を変更Kaunas Airport, Saltiniu street 17, Karmelava, LT-54459 Karmelava, Karmelava, LT
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
企業が回答しました
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
企業が回答しました
Staff was very professional and friendly.
企業が回答しました
企業情報
当該企業による記述
Green Motion operates a car rental desk serving Kaunas Airport (KUN) in Karmelava, Lithuania. The branch is based at Saltiniu street 17, close to the terminal, and is open 24 hours a day, every day of the week. The office is located next to the airport at UNIPARK parking, around 400 metres away. To reach it on foot, leave the airport and take Oro uosto street, continue straight ahead, then turn left onto Pievu street, where the Green Motion office is on the left alongside other rental company desks. Providing your flight number in advance helps the branch track your arrival. Desk opening hours (local time): open 24 hours, 7 days a week, including public holidays.
Why rent with Green Motion
当該企業による記述
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
連絡先
Kaunas Airport, Saltiniu street 17, Karmelava, LT-54459, Karmelava, Karmelava, リトアニア
- 37065922444
10% off when you book direct
3.7
まあまあ
7件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Charged 40 euro after rental without…
Charged 40 euro after rental without any notice and reason. Also no paperwork provided
2026年9月21日
自発的なレビュー
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
We understand your concern about a €40 charge after the rental without an explanation or paperwork. We cannot identify the charge from this review. Please email your rental reference and a redacted record of the transaction privately to ics@cs.greenmotion.com so customer services can check the invoice and explain the amount.
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Thank you for your review. We are glad collection was quick and you received good service at Kaunas.
Friendly staff,quick service
2026年10月12日
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Thank you for your review. We’re pleased the Kaunas team was friendly and served you quickly.
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Thank you for recognising the Kaunas team. We’re glad you found the staff professional and friendly.
Received penalty charge due to rental…
Received penalty charge due to rental car being without valid MOT. On number of occasions contacted rental office and haven’t received any explanation or acknowledgment.
2026年5月3日
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Thank you for raising this. We understand your concern about the penalty you received and the lack of a response to your earlier enquiries. We cannot verify the vehicle or penalty details from the review alone. Please email ics@cs.greenmotion.com with your rental reference and the notice privately so our customer services team can investigate and respond.
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Thank you for your five-star review. We are delighted to hear that you experienced excellent service from our team and were pleased with the great quality of your rental vehicle. We hope to welcome you back again in the future.
GM is my absolute "Go to" in Lithuania
GM is my absolute "Go to" in Lithuania. This time I had to pick up from Kaunas but return to Vilnius which went without a hitch. Staff in both offices are outstanding but the CS Exec in Kaunas goes above and beyond. I'll be going back again and again....
2026年10月7日
Green Motion Car and Van Rental - Green Motion Kaunas Airport からの回答
Hi M X Carroll,
Thank you for your five-star review.
We are thrilled to hear that Green Motion is your absolute.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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