Staff very friendly and polite. Van was a bit rough from previous hire scrapes and internal wood liner showed it was well used. However my 2 day hire was great value for money, so condition of vehicle... もっと見る
企業が回答しました
所在地
所在地を変更Green Motion Leicester, The Old Filling Station, St Nicholas Circle, LE1 4LF Leicester, Leicestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely brilliant service. The two members of staff I spoke with were really helpful and professional. A special thanks to Arjun in particular who made sure I had every bit of information I needed... もっと見る
企業が回答しました
AVOID - Bad experience with Green Motion Leicester - Charged us £350.00 for a vehicle being late back (by 2 hours) through no fault of our own (accident on the return to the office) feel completely ri... もっと見る
企業が回答しました
Check in online simple and easy. Saves time when collecting the car. Staff were efficient and courteous Car was clean and ready
企業が回答しました
企業情報
Green Motion Car and Van Rental - Green Motion Leicester について
当該企業による記述
Car and van rental, wherever your journey starts
Green Motion is an international car and van rental brand with branches at airports, railway stations and city centres. We're part of Green Motion International, which operates more than 600 rental locations in over 80 countries across the Green Motion and U-Save brands.
Book online at greenmotion.com to see live prices, choose your vehicle and extras, and collect from the branch of your choice. Our fleet includes small city cars, family SUVs, people carriers and commercial vans, with lower-emission and electric models at many locations.
Before you travel
- Payment card: you'll need a credit card in the main driver's name for the security deposit. Accepted cards and deposit amounts vary by country and are shown before you book.
- Documents: bring your full driving licence and a valid ID. Some countries also need an International Driving Permit.
- Booked through a travel site? Check your voucher for what's included.
Here to help
Questions about a booking are fastest answered by the branch you're renting from. Their details are on your confirmation email. For anything after your rental, including deposits, charges or damage queries, contact our customer care team at ics@cs.greenmotion.com.
We read every review on this page and reply to them. Your feedback goes directly to the branch team so we can keep improving.
Why rent with Green Motion
当該企業による記述
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
連絡先
Green Motion Leicester, The Old Filling Station, St Nicholas Circle, LE1 4LF, Leicester, Leicestershire, 英国
- 0116 243 7676
10% off when you book direct
3.6
まあまあ
4件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Check in online simple and easy
Check in online simple and easy.
Saves time when collecting the car.
Staff were efficient and courteous
Car was clean and ready
2026年9月23日
Green Motion Car and Van Rental - Green Motion Leicester からの回答
Thank you for the detailed review. We are glad online check-in saved time, the Leicester team was efficient and courteous, and your car was clean and ready.
Great Value for Money but Congested Site
Staff very friendly and polite. Van was a bit rough from previous hire scrapes and internal wood liner showed it was well used. However my 2 day hire was great value for money, so condition of vehicle was low priority for me. The main problem waa that the site was very congested with vehicles and the route through to the exit was blocked. I had to leave from the site entrance which was hazardous, as there is a blind corner with fast moving traffic. Returning the vehicle, congestion continued and parking was difficult. However staff immediately came to me to check-in the vehicle with no problems. I'd still be happy to hire here again.
2026年10月13日
Green Motion Car and Van Rental - Green Motion Leicester からの回答
Thank you for the balanced review. We’re glad the Leicester team was friendly, the hire was good value and return check-in was prompt. Your description of congestion at the site, especially the blocked exit and difficult parking, raises a practical safety concern; we will share that feedback with the location. We also note your comments on the van’s condition.
AVOID
AVOID - Bad experience with Green Motion Leicester - Charged us £350.00 for a vehicle being late back (by 2 hours) through no fault of our own (accident on the return to the office) feel completely ripped off - Charge was initially reasonable at £120.00 for a days hire so how they can justify three times that is terrible. Another example of a large organisation taking advantage of their customers, after being asked to explain they still cannot give an explanation - three different reasons for the charge - My advice to you, go elsewhere!
2026年8月14日
自発的なレビュー
Green Motion Car and Van Rental - Green Motion Leicester からの回答
We’re sorry to hear that a two-hour delay returning the vehicle led to a £350 charge, particularly as you say the delay was caused by an accident on the route. We understand why the differing explanations you received were frustrating. We cannot verify the charges or terms from the review alone. If you would like us to examine the invoice and correspondence, please contact ics@cs.greenmotion.com.
Absolutely brilliant service
Absolutely brilliant service. The two members of staff I spoke with were really helpful and professional. A special thanks to Arjun in particular who made sure I had every bit of information I needed and did his best to meet all my requirements. Would definitely recommend and use again! Thank you so much!
2026年10月9日
Green Motion Car and Van Rental - Green Motion Leicester からの回答
Thank you for the detailed review. We’re glad both colleagues were helpful and professional. It is especially good to hear that Arjun made sure you had the information you needed and tried to meet your requirements. We appreciate your recommendation.
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