Excellent service ,helpful and entertaining.Easy access and shuttle.A good start and finish point.Price was better than competitors for a really good car.One thing,read the rental agreement if you are... もっと見る
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所在地
所在地を変更Gatwick Business Park, H14 Kennel Lane, Hookwood, RH6 0AY Horley, West Sussex, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great car for a UK road trip I rented a red MG from Green Motion Gatwick and drove approximately 600 miles around the UK. Overall, it was a very good experience. The car was comfortable, econ... もっと見る
企業が回答しました
I hope that the important procedures can be completed online before picking up the car, so as to avoid problems on the spot, delaying time or even failure to pick up the car. To take my example this t... もっと見る
企業が回答しました
Forgot to pay Dartford Crossing Fee on time. Hidden in small print is a £67 admin fee for Green Motion to send you email. Apart from that the car and rental was all pretty easy going.
企業が回答しました
企業情報
当該企業による記述
Green Motion operates a car hire desk serving London Gatwick Airport (LGW), based at Gatwick Business Park, H14 Kennel Lane, Hookwood, in Horley, West Sussex. This page also covers the Crawley desk. Customers not flying into Gatwick should head directly to the Kennel Lane address (RH6 0AY). Those arriving at the airport can request an on-demand pick-up by calling the branch once baggage has been collected, with collection from bus stop 12 at the North Terminal or bus stop 9 at the South Terminal. Desk opening hours (local time): every day 06:00–22:00, including public holidays.
Why rent with Green Motion
当該企業による記述
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
連絡先
Gatwick Business Park, H14 Kennel Lane, Hookwood, RH6 0AY, Horley, West Sussex, 英国
- 01293 855100
10% off when you book direct
4.3
優良
12件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for your review. We’re pleased you enjoyed driving the car and appreciated the service at the Gatwick desk.
Excellent service ,helpful and…
Excellent service ,helpful and entertaining.Easy access and shuttle.A good start and finish point.Price was better than competitors for a really good car.One thing,read the rental agreement if you are going far ,as what you have paid for 5 days covers 500 miles spread over your hire.We were saved by our last day travel being very short.
2026年10月14日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for the thoughtful review. We’re pleased you enjoyed the Gatwick team, shuttle and car. Your point about checking the mileage allowance before a longer trip is helpful feedback, and we’re glad it worked out for your journey.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for sharing your experience. We’re glad the Gatwick location suited you and that you enjoyed the team and vehicle.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Tack för ditt omdöme! Vad roligt att transfern och onlinebokningen fungerade bra och att du fick bra service.
No matter where I fly I always look…
No matter where I fly I always look toward Green Motion to. hire a car.
Great service, friendly staff and good rates ..
Very happy
2026年8月14日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for choosing Green Motion on your travels. We are pleased that the friendly service and rates have made you want to return, and appreciate you sharing that experience.
Dartford Crossing Fines
Forgot to pay Dartford Crossing Fee on time. Hidden in small print is a £67 admin fee for Green Motion to send you email. Apart from that the car and rental was all pretty easy going.
2026年10月14日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for noting that the car and rental process went smoothly. We understand why the £67 administration fee following the missed Dartford Crossing payment feels high. If you would like the applicable rental terms and charge checked, please send the notice and rental reference privately to ics@cs.greenmotion.com so customer services can explain it.
Empfehlenswert
Es lief alles glatt, keinerlei Probleme. Servicepersonal vor Ort war sehr freundlich . Ganz besonders auuch die Courtesy Shuttlebusfahrer
2026年10月12日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Vielen Dank für Ihre Bewertung. Schön, dass die Anmietung reibungslos verlief und sowohl das Team vor Ort als auch die Shuttlefahrer freundlich waren.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for your review. We’re pleased you had a great experience with the Gatwick team.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for your review. We are pleased that the hire felt affordable, straightforward and reliable, and that you were happy with the service.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for your review. We are glad the front desk team at Gatwick was accommodating.
Great car for a UK road trip
Great car for a UK road trip
I rented a red MG from Green Motion Gatwick and drove approximately 600 miles around the UK. Overall, it was a very good experience. The car was comfortable, economical and well equipped, with Android Auto, which was very useful for navigating around the country.
The automatic gearbox was occasionally a little strange when climbing hills, especially with four people and all our luggage on board. Android Auto also disconnected intermittently. However, apart from these minor issues, the car performed very well throughout the trip.
We drove from Gatwick to Haywards Heath, Stonehenge, Salisbury, the Cotswolds, Witney, north London and Cambridge before returning to Gatwick. The MG handled this extensive journey well.
Overall, I was happy with the car and would consider renting it again. Thank you for a good experience!
2026年10月14日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for taking the time to describe your UK road trip. We are glad the MG was comfortable, economical and useful for such a long journey. We also appreciate your specific feedback about the gearbox on hills and the intermittent Android Auto connection; those details are helpful to the team.
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for choosing Gatwick again. We’re glad this rental went smoothly, as it has on your previous visits.
I hope that the important procedures can be completed online before picking up the car
I hope that the important procedures can be completed online before picking up the car, so as to avoid problems on the spot, delaying time or even failure to pick up the car. To take my example this time, due to the bank, my credit card's consumption limit for pounds sterling was limited, and the deposit amount was not enough. I called the bank temporarily to solve the problem, and due to the time difference, it was delayed for a long time and almost failed. The other person who picked up the car at the same time as me also encountered a credit card problem at the scene, which delayed more time. After I picked up the car, he hasn't solved it yet.
2026年9月15日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for explaining what happened at collection. We understand how a card limit and the need to contact your bank across time zones delayed your pick-up. Your suggestion to complete more checks online in advance is useful, and we’ll pass it to the relevant team.
Helpful and friendly staff
Helpful and friendly staff, call out to Jake for giving us an upgrade making the long motorway journey North so much more comfortable
2026年10月12日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for mentioning Jake and the Gatwick team. We’re glad the upgrade made your long drive north more comfortable and that the staff were helpful and friendly.
This was my 4th time using green…
This was my 4th time using green motion. They always have the best prices, easy to pick up and drop off. Would use again!
2026年10月10日
Green Motion Car and Van Rental - Green Motion London Gatwick Airport からの回答
Thank you for choosing us for a fourth time. We’re glad the pricing and pickup and drop-off process continue to work well for you. We appreciate you sharing your experience.
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