Grimfrost レビュー 872

Probably the best store on the Internet. Of the orders I've placed there, the quality is outstanding and the customer service is unmatched.

There are a few reasons I am choosing Grimfrost again:

1. After being a customer for a while, I got a problem in the website that did not let me see the rewards page. I got in contact with the Grimfrost support team to see if this is solvable. After two weeks of work from both sides, we got the system to work again. Now I am able to see and use the rewards.

2. After placing an order it was not shipped within two weeks. I contacted the support team and asked if everything was okay with the order or not. I got a reply that the item is out of stock, however, we came to an agreement to send a different item of similar cost.

3. After these struggles they offered a gesture of goodwill- 30 euro discount code as a compensation of the problems that occurred on their end.

I have never been more satisfied with the support and the quality of products.

I placed an order to Australia and after 14 days with it not being dispatched or receiving any updates on the matter plus multiple queries, was finally informed they did not have the item in stock, now i am waiting once again for a response regarding a refund. Extremely poor customer service and management of stock as item is still showing in stock, i advise anyone buying from outside of usa or europe to go elsewhere.

We have placed two orders with Grimfrost, ordering pants, t-shirts, a tunic, jacket, belt and leg wraps. Ordering was straight forward, delivery time was fast, good communication regarding notifications and best of all really nice products. Good quality, Authentic and well priced.
Highly recommended.
The only downside for us in Canada is that we have to pay for customs and duty fees. I would order from them again.

Der Versand erfolgte (bei bisher drei Bestellungen) stets sehr schnell. Der Bestellvorgang und die Zahlungsoptionen waren übersichtlich und klar gestaltet. Der allgemeine Rahmen passt also!

Nun zur Essenz: Der Nachwuchs liebt die Kuscheltiere, die wirklich alle gut verarbeitet und sehr niedlich sind. Der Kuschel-Fenris-Wolf oder der Kuschel-Sleipnir sind grandios!
Schmuck, Kleidung und Waffen (korrekter: Blankwaffen-Simulatoren für HEMA) sind sowohl als historisch korrekte als auch in Fantasy-Ausführungen vertreten, jedoch in stets hochwertigen Ausführungen. Die moderne (Sport-)Bekleidung kann ich noch nicht beurteilen. Insgesamt werde ich hier wieder bestellen.

No Problems with the order, shipping or anything. Earrings in good quality. See you soon

Pålitelig, svært hjelpsom og leverer god verdi og håndverk. Jeg har kun gode erfaringer med dem og kan varmt anbefale dem.

Don’t bother ordering anything from Grimfrost !!! I ordered a good plated Thors hammer and chain labelled in stock last week. Three days in I got an email to say the chain was out of stock annoying but it happens I asked if they had any others in a similar size 2 days later came back and said no so got a refund on the chain. Emailed yesterday as we are 7 days in on a 10 day delivery to ask when the hammer will be posted to be told today (day 8 ) that is also out of stock now !!! Why advertise items you don’t have ? Why waste my time if I hadn’t emailed you would you have even emailed me ? Probably not. Customer service and the company is not worth your time or your effort don’t bother ordering you won’t get what you’ve paid for.

I have been a member since 2017 after receiving my first order.
I ALWAYS have been satisfied and pleased with their products and the customer service. I have purchased their products 26 times since 2017. It says it all..!

Skal!

Schnelle Lieferung und die Wikingerkleidung ist top. Die Farben und die Qualität sehr schön.

Rekommenderar hemsidan starkt!
Mycket snabb leverans och service. Beställde några linneklänningar som var i så fin kvalitet och så prisvärda. Fick lite problem med beställningen men grimfrost hjälpte till och löste det direkt efter jag kontaktade deras kundtjänst. Kan bara säga positivt om denna hemsida!

Styr unna!

Tok ikke imot retur av vare. Svarte ikke på henvendelse. Kommer ikke til å bruke butikken igjen.

Ingen service som att kommunicera med en robot. Försökte returnera ett halsband. Lite försent pga att jag missade det. Men hänvisades bara till deras retur policy. Tvingas betala frakten för att få tillbaka halsbandet som jag returnerade annars skulle det slängas.

I placed an order on Grimfrost’s website almost two months ago for a pendant, and I still haven’t received it. I’ve tried to be patient, but this delay is far beyond reasonable. There’s been little to no communication or update on my order status, and I’m starting to feel like I may never get what I paid for.

I was really excited to support Grimfrost because of their reputation and the quality of their products, but this experience has been extremely disappointing. I hope they resolve this soon, but until then, I can’t recommend ordering from them unless you’re prepared to wait indefinitely and deal with poor customer service.

Not only does Grimfrost provide top-quality products, their customer service is excellent. They are always so prudent and polite when it comes to any complications with orders, and handle the issue quickly and professionally. I have yet to be dissatisfied with Grimfrost's services.

I love the historical jewelry. The materials and craftmanship are perfect. The prices to the US are reasonable. Im grateful to have a resource to get my goods from. Jag alskar du grimfrost!

The quality of the items has been worthy of making their way in norse outfits, or modern.

The products I purchased arrive in a well-packaged box, and in a timely fashion. The tunic and apron were well made and I was very pleased with the quality and look. I highly recommend this company.

Excellent sales and service, excellent products,excellent prices. They make and sell products that appeal to my heritage and that are not available anywhere in the world. Craftsmanship and quality of all products I have bought are also excellent.

Große Auswahl an authentischer, aber auch moderner Ausstattung die ein Wikinger braucht......ob Kleidung, Festmahl oder Sport - bei Grimfrost findet jeder was er sucht........und das zu wirklich fairen Preisen!
Lange warten muss man auch nicht, da der Versand äußerst schnell von statten geht!
Grimfrost ist mein shop - absolut empfehlenswert!!!