Grip500.co.uk レビュヌ 

335
•
TrustScore 5段階評䟡の4

4.2

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

DONT TAKE YOUR CAR TO THEM SPECIALLY IF YOU HAVE A NICE CAR IF YOU WANT YOUR NUTS 🔩 DAMAGED AND SCRATCHED ALLOY GO AHEAD THEY DAMAGED EVERYTHING AND DON’t WANT TO PAY FOR DAMAGES

䌁業が回答したした

5぀星のうち5の評䟡

Had been looking for replacement tyres for our motorhome for several weeks locally and on line. Needed CP rated and looking for,a reasonable cost. Found Grip 500 by chance and had a great selecti... もっず芋る

5぀星のうち5の評䟡

Great selection of tyres and easy to compare. Delivered to a garage near me with no problems Had them fitted on time. I would definitely buy from them again. All in a pleasant experience.

5぀星のうち5の評䟡

I have placed many orders online from this retailer for premium tyres which are reasonably priced and are sent very quickly free of charge. Once an order is placed, an email is sent the next day usual... もっず芋る

䌁業情報

  1. タむダ専門店

圓該䌁業による蚘述

The teams at GRIP500 are fully committed to your satisfaction. Behind our website, dedicated professionals work with diligence and energy to provide you with optimal service. Whether it's commercial support, after-sales service, accounting, payment systems, logistics, IT services, marketing, or management, each employee aims for one goal: YOUR SATISFACTION. We are delighted to see that our site receives recommendations from our customers and that their loyalty is a testament to our success.


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4.2

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TrustScore 5段階評䟡の4

335件のレビュヌ

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4.2

すべおのレビュヌ

(335)

過去12か月のレビュヌ数: 19ä»¶

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5぀星のうち1の評䟡

No customer services and delivery not as advised!

Tyre ordered was not delivered on tracking advice. Delivered 5 days later and not delivered as we were not in. Replied to couriers email to advise we would collect it 3 days later as we were away. When we went to collect it it had been returned. I have also been deducted £25 from my refund. Messaged Grip500 on their website ,which is the only way to contact them and to date they have not bothered to reply!

2023幎6月16日
自発的なレビュヌ
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hi,

It seems that the error comes from the carrier indeed. I have asked a full refund for this case. £25 will be refunded to you as soon as possible.

Best Regards
Peter, Grip500.co.uk

5぀星のうち1の評䟡

Do not trust their delivery times

ordered 4 tyres announced as "delivery 1-2 days". one week later I am still waiting for a tracking number, let alone the tyres themselves
after 10 days i got 3 tyres... shocking service really.

2023幎5月16日
自発的なレビュヌ
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello

We beg your pardon for this unusual delay, according to the transporter your order is delivered on 23.05. Please contact our after sales team if you wish to contest the reception.

Best regards,
Julia

5぀星のうち1の評䟡

Yet another bad experience

Unfortunately another recent bad experience with grip500.
Ordered tyres 27th March and into the 4th week and still no sign. Contacted support and they told me the carrier lost them. Now I can’t get a response from them and have to ask my bank to revert the payment.
Verdict - the price may be attractive but the gamble is not worth the risk!

Edit: @grip500 thanks for responding but I’m sorry I still have no tyres and out of pocket €412 while I drive around on a flat tyre. I’m not convinced this is ‘exceptional circumstances’ as from the other negative reviews it seems to be a regular occurrence that you have issues with the carriers and need to raise a claim with them. Good customer service is taking care of the customer while you wait for the claim to be processed. Worst experience I’ve had buying online, I won’t be buying from you again

2023幎3月28日
自発的なレビュヌ
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello,

We are sorry for the exceptional situation beyond our control.

Your parcel seems to be lost by the carrier.

A complaint has been filed.

We will contact you as soon as we have news.

Thank you and kind regards,
Maria

5぀星のうち1の評䟡

Please don’t use this company.

No contact after 6 days. Avoiding all my emails. Having to claim the money back from my bank. Needed tyres urgently and this company took my money and ran.

2023幎4月15日
自発的なレビュヌ
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello,

Thank you for your message. We have forwarded your claim to our after-sales service and will get back to you as soon as we have a response.

Thank you and kind regards,
Maria

5぀星のうち1の評䟡

AVOID AVOID AVOID AVOID AVOID AVOID

No communication, items never arrived and I am having to claim the money back via my bank. AVOID AVOID

2023幎4月13日
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello,

Thank you for your message. We have forwarded your claim to our after-sales service and will get back to you as soon as we have a response.

Thank you and kind regards,
Maria

5぀星のうち4の評䟡

My New Tyres

The product arrived, in good time and seems to be of good quality. The Web site was easy to use. I would use this company again!

2023幎3月30日
5぀星のうち1の評䟡

Not recommended if you need to return!

I will adjust the one star when you actually sort out a refund and collection of the wrong tyre.

I would currently not recommend this company. I needed a new tyre for our caravan and by mistake ordered the wrong size so quickly made another order for the correct size(with the same company). The new tyre turned up 2 days later. I am now left with the wrong size tyre of £115 sat in my garden. I have messaged this company 14 times over the last 3 weeks and there still struggling (it wouldn’t be difficult) to arrange a courier to collect the wrong size. They won’t even give me an address so I can post the tyre back my self! They take 3 days to respond to messages and when they do it’s a generic robot feel message with no information that is relevant to what your asking them to do. I get a supposed tracking number for the collection that takes you to a Spanish DPD type website that does not corespondent to your address. The company is a mess. If this is your company and you would like to help me out Please please search my name on your order database to get my problem resolved!

2022幎9月20日
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello,

The after-sales service has come back to you with an answer. To find out more, please log in to your user account on the site (My Account > My Orders > View ticket).

Best regards,
Maria

5぀星のうち1の評䟡

Tyres not delivered

I ordered tyres 7 working days ago says information sent to dpd since I ordered not even in transit also don't answer my emails .have to do something else about this . Very poor and now they won't give me my money back too .they never even sent tyres.

2021幎12月14日
自発的なレビュヌ
Grip500.co.uk ロゎ

Grip500.co.uk からの回答

Hello

We are sorry for the inconvenience, your complaint is being processed and the after-sales service will get back to you as soon as possible

Regards,
Julia

5぀星のうち5の評䟡

Good afternoon Grip500

Good afternoon Grip500. The only issue with you people is that you people don't have contact telephone number, and you people don't have email address as well for customers to getting in touch. So it makes it very difficult for customers to get in touch with you as quickly as possible when they need your help. Please, try and improve in that aspect. It will help you a lot.
Thank you.
Lucky.

2021幎4月28日

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