Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the... ãã£ãšèŠã
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Fantastic service as always,well packaged. Customer service is the best, they'll phone you if any items have a short date on them in order to give u preference for refund or exchanged item. Friendly d... ãã£ãšèŠã
There was an unexpected supply chain issue with an item I ordered. I was impressed that Grocery Kingdom kept me informed in a timely manner about my order and a few days after the initial email called... ãã£ãšèŠã
Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and sug... ãã£ãšèŠã
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Awful
Awful - zero communication, item ordered 10 days ago with express shipping and lost in the Evri abyss. All of the emails I send to the company to chase it bounce (reply to order confirmation AND the contact email on the site which is clearly wrong).
Avoid or risk losing your money - I don't even have any way to request a refund
It's quite amusing to be prompted forâŠ
It's quite amusing to be prompted for feedback after a week's wait with no package in sight! Despite sending an email to the company, I'm yet to hear back. I recommend steering clear of purchasing from them.
Online communications could be improved
I placed an order about a week before Christmas and although I did get it in time. I didnât get any notifications after purchase or dispatch, so I emailed them but got no response. Everything turned out alright in the end. So all is good
money back
i have only gave 3 stars because thy have not given me my refund yet others give it right away thy are slow
Order never been received
Order never been received ! Either itâs a scam page or closed down shop.DO NOT ORDER
Being asked for a review when you'veâŠ
Being asked for a review when you've not received your order and it's been 7 days is laughable! I even emailed the company and I am still waiting on a reply. My advice is do not buy from this company.
I didn't receive my order
I didn't receive my order. No reply to my emails and their phone number doesn't work.
This company is acting like a scam.
Never got the item
Never got the item. Nobody bothers to respond to any emails, worst vender ever encountered.
DO NOT TRUST THIS SUPPLIER
Ordered 3 cases of coke vanilla and itâŠ
Ordered 3 cases of coke vanilla and it has been more than a week no reply from them. they dont have any contact number nor their email is working. doesnt seems to be legitimate.
contact us address goes to Canada wheras we are based in uk. not happy at all.
I never received as you were out ifâŠ
I never received as you were out if stock. Had my money refunded
Seriously unimpressed
Goods allegedly despatched 15th JulyâŠstill not arrived and no notification from anyone as to whatâs happened
Still donât have my order
Still donât have my order, emailed twice and messaged on the site, no response at all! Been a week now will not be buying from them again. Which is ashame as I would have been a regular.
Evri Confusion
Ordered Monday evening and received Friday, so pretty good. But Evri were the joker in the pack. Said they would deliver it Thursday, then said it was out for delivery, and then cancelled that and suggested it would be the following Monday for an update? And the.n delivered it Friday. All a bit confusing!!
Very easy transaction and speedyâŠ
Very easy transaction and speedy delivery. Wouldn't hesitate to recommend.
Great Service
Easy ordering with a great price and fast delivery
Alpen fruit and nut bars
The item was as described and was delivered before the due date. It was well packaged and nothing was missing. I am happy with the item and would buy from the seller again.
Item never arrived
Item never arrived, didnât even look into it when they said they wouldnât now no contact and this was 4 months ago I placed the order
Good, but could be improved.
Placement of orders is simple and straightforward. Delivery is made promptly and arrives within the stated delivery timescale, however follow up of invoice is poor. Invoices are not sent with delivery and emails requesting copies go unanswered. To improve service I would recommend sending an invoice with delivery or at the very least emailing it on the day of despatch.
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