very pro active with the work, very professional , went above and beyond for the company , didnt stop through out the day no matter the weather. employees , Luke , Bradley & Paddy also travelled o... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Driver Jacob went above and beyond to get the job done efficiently. Nothing was too much hassle for him, even in high risk, high pedestrian traffic area, he kept his cool and carried on safely and ef... もっと見る
企業が回答しました
We are very impressed. The product is great. The 2nd hand fastcover mats were as described, used but in good condition. The ordering process was good and the sales team were very quick with communicat... もっと見る
企業が回答しました
I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone. Everyone I spoke to... もっと見る
企業が回答しました
企業情報
GroundGuards について
当該企業による記述
GroundGuards UK are experts in ground protection mats, trackway hire, and temporary access solutions for customers across the UK. For over 20 years, we have supplied ground protection mat hire and sales to the construction, civil engineering, events, utilities, and industrial sectors, helping customers create safe access, protect surfaces, and keep projects running smoothly in all weather conditions. We offer fast delivery, flexible hire or buy options, and expert advice to help you choose the right solution, from pedestrian access mats to heavy-duty trackway for vehicles and machinery.
We pride ourselves on being open, honest, and easy to deal with, and we believe that great service starts with listening to our customers. Customer feedback is incredibly important to us, as it helps us continue to improve and maintain the high standards our customers expect. Our aim is to provide reliable products, helpful support, and a straightforward experience from start to finish.
連絡先
GroundGuards, Rudgate, Walton, Wetherby, LS23 7AU, Leeds, 英国
- 0113 267 6000
- info@ground-guards.co.uk
- ground-guards.co.uk
4.7
優良
169件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Just a quick note that we are thrilled…
Just a quick note that we are thrilled to have GroundGuards as our partner as we develop a new program offering these Mats.
They have knocked it out of the park
2026年3月31日
GroundGuards からの回答
Thank you for the great feedback. We are really pleased to be supporting you, and it is good to hear the team has made such a positive impression.
We appreciate your support and look forward to working together further.
Best,
Mike - Marketing Manager
Bish-bash-bosh!
Bish-bash-bosh and the product is on my doorstep, that is the best way to describe the service from Ground Guards! The product is great quality and at the best price I could find anywhere in the UK. These guys are a pleasure to deal with and can move product quickly, even to our small rock at the far end of the English Channel. Well done Ground Guards.
2026年3月31日
GroundGuards からの回答
Thank you for taking the time to leave such a great review. We’re so pleased you had a smooth experience with us from start to finish. Our team works hard to make ordering straightforward and to get mats out quickly, so it’s great to know that came across. We really appreciate your support and hope we can help again in the future.
Best,
Mike - Marketing Manager
Two orders placed and handled…
Two orders placed and handled professionally. Both orders delivered on time (next day)
2026年3月25日
GroundGuards からの回答
Thanks for your feedback. Great to hear that both orders arrived promptly. We appreciate your support.
Best,
Mike - Marketing Manager
Jacob and Bradley did a really good…
Jacob and Bradley did a really good job, great lads
2026年3月19日
自発的なレビュー
GroundGuards からの回答
That's great to hear - I'll pass you feedback onto the guys. Thanks for taking the time to share it!
Best,
Mike - Marketing Manager
Would recommend
I purchased a pallet of used mats for a small event and apart from the price being very cheap compared to others I'd seen the whole process was dealt with easily over the phone.
Everyone I spoke to from first contact to last were friendly, polite & efficient.
Would definitely buy again and reccomend.
2026年3月17日
GroundGuards からの回答
Thanks so much for your kind review. We’re really pleased to hear you found everything easy and that the team were friendly and efficient. We really appreciate your recommendation and would be very happy to help again in the future.
Best,
Mike - Marketing Manager
Great experience
Great product, sensibly priced & arrived the day after I placed the order. Great service all round.
2026年2月26日
GroundGuards からの回答
Thanks for taking the time to leave us a review - we really appreciate it. If we can help with anything in the future, just let us know!
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the feedback! We’re really pleased you were happy with your order. Please get in touch if there is anything else we can help you with.
Best,
Mike - Marketing Manager
Excellent service,arrived the next day…
Excellent service,arrived the next day and put straight to work.
2026年2月10日
GroundGuards からの回答
Thanks for the great feedback. Really glad everything arrived quickly and did the job straight away. If you need anything else, just give us a shout.
Best,
Mike - Marketing Manager
Rapid response to all things asked and…
Rapid response to all things asked and a great product delivered and on site!
2026年2月6日
GroundGuards からの回答
Thanks for taking the time to leave a review. Glad we could help and get everything delivered on site quickly.
Best,
Mike - Marketing Manager
Efficient friendly service
Efficient friendly service. Fast turnaround on delivery and brilliant when coming up against me being challenging with requests having never ordered anything like this before. Happy to go above and beyond. Will he using again in the near future!
2026年1月30日
GroundGuards からの回答
Thanks for your lovely review. We are really pleased we could make your first order straightforward and hassle free. We look forward to helping you again in the future.
Best,
Mike - Marketing Manager
ground mat stillage.
we ordered the ground mat stillage, I received a prompt quote back, after I accepted it, I was kept informed of delivery including when there was a delivery issue.
The product is strong and robust and will hopefully last for years.
2026年1月28日
GroundGuards からの回答
Thanks for the review, we’re really pleased you’re happy with the stillage. If there’s anything else we can help with, please do get in touch.
Best,
Mike - Marketing Manager
Good company to deal with
Good company to deal with. They we're very helpful in choosing which product we needed and allowed a visit to their depot to look at them in person before buying.
2026年1月23日
GroundGuards からの回答
Thanks for the review. Really glad we could help you choose the right product, and that popping over to see the mats in person made the decision easier. Appreciate your business, and give us a shout if you need anything else.
Mike - Marketing Manager
Professional service undertaken by a…
Professional service undertaken by a great team very tricky access give the lorry driver a raise
2026年1月14日
自発的なレビュー
GroundGuards からの回答
Thanks for taking the time to leave a review. Really happy to hear the team delivered a professional service, especially with the tricky access on site. We’ll pass your comments on to the team - and to the driver! If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Golf Course for SEGL
The lads that turned up were efficient and helpful from the start
Michael Lapworth did an amazing job on the machine and got the pannels laid exactly how we wanted
2026年1月12日
自発的なレビュー
GroundGuards からの回答
Thanks for taking the time to leave a review. Really pleased to hear the team were helpful and everything went smoothly on site. We’ll pass your comments on to the team. If there’s anything else you need, please get in touch.
Best,
Mike - Marketing Manager
Michael lapworth and the team done a…
Michael lapworth and the team done a excellent job today
2026年1月7日
自発的なレビュー
GroundGuards からの回答
Thanks for the kind words! I’ll make sure Michael and the team hear this. Really glad we could help you today. Please let us know if there’s anything further we can help with.
Best,
Mike - Marketing Manager
Ground guard matting.
I was able to order and get delivered to site with the minimal amount of disruption
2025年12月16日
GroundGuards からの回答
Thanks for taking the time to leave a review. We’re pleased to hear that we were able to help with a smooth delivery to site. Please get in touch if there’s anything further we can help with in future.
Best,
Mike - Marketing Manager
Great product
Great product
Great service
Only reason for 4 stars. I didnt receive notice for delivery after stating this is what's needed
2025年12月3日
GroundGuards からの回答
Thanks so much for your review. We're really glad to hear you’re happy with the product and our service.
I’m sorry you didn’t get a delivery notification, especially after you’d asked for one. We did pass your instructions on to our delivery partner, but it looks like they didn’t follow through this time. We’ll share this feedback with them so we can tighten things up.
We want ordering and delivery to be as smooth as possible, so thanks for letting us know - it really helps.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thank you for your review. Glad we could help and that the team looked after you.
Best,
Mike - Marketing Manager
GroundGuards からの回答
Thanks for the review, happy we could help. Give us a shout if there is anything we can help with in the future.
Best,
Mike - Marketing Manager
Reasonable price & fast delivery
2025年10月7日
GroundGuards からの回答
Thanks for your feedback. We’re happy we could help. Please get in touch if there’s anything else we can assist with.
Best,
Mike - Marketing Manager
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