Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... もっと見る
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Visited the Clinic today after really suffering with a blocked ear due to excess ear wax. Drops just weren't cutting it! I had trouble finding anywhere locally with availability so widened my search t... もっと見る
企業が回答しました
I recently had the pleasure of meeting Nikki (7th August 2025) for a micro suctioning procedure, and what a fantastic job….thank you Nikki. Nikki spent several minutes explaining clearly what was e... もっと見る
I was so impressed with the service from Grove Ear Clinic. From my initial enquiry, which was answered extremely quickly by Rachael, to the appointment with Luky - on a bank holiday Monday, no less.... もっと見る
The microsuction procedure was clearly explained and carried out with no discomfort. It was helpful to see the before and after images of the affected ear canal and lovely to get back to full stereo h... もっと見る
We are a group of Ears, Nose and Throat (ENT) doctors offering treatment for earwax build-up. Having worked in the region for a number of years we became aware of the growing need for a community earwax service that is easy to access, affordable and backed up by clinical experience. When you have a problem with your ears it can have a big impact on your day to day life and wellbeing. Often the solution is simple. We set up Grove Ear Clinic with the vision of offering a high quality and effective treatment for earwax in a friendly environment.
77 Newmarket Road, NR2 2HW, Norwich, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Covenient appointment, close to home, no waiting. Appointment carried out in smart, comfortable & private room in the medical practice.
Highly recommend.
My son’s consultation with Nikki was superb. My son has autism and she was fantastic explaining every step of the wax removal process to him. We have had many experiences with healthcare professionals over the years, and she was the best in interacting with him.
Customer care was amazing. Nikki took her time to discuss my ear issues which I was able to convey back to my own doctor. I definitely wouldn't hesitate to recommend the clinic to others.
Nikki, the practitioner, was very professional and thorough - taking me through every step of the procedure. When it came to the procedure itself - she was extremely careful and again explained every step. The environment is very comfortable and calming. All in all a five star service.
First class service in a professional set up. Thanks

Grove Ear Clinic からの回答
I went to this appointment with trepidation as never had an ear procedure before, Nikki put me at ease by explaining the process, and I found it to be simple and painless.
Thank you.

Grove Ear Clinic からの回答
I received a very professional welcome from Nikki at the Grove Ear Clinic based at the Fakenham Medical Practice today . Although the outcome was not what I had hoped for a very clear and detailed explanation was given to me and advice for me to have further investigations regarding my hearing .

Grove Ear Clinic からの回答
The session I had with Nicola was very good, she was very patient and talked me through each step… I would definitely recommend Grove ear clinic to family and friends.

Grove Ear Clinic からの回答
I had a compacted ear wax problem which was not cleared at another clinic. Nikki cleared the problem with suction and tweezers- hearing restored.

Grove Ear Clinic からの回答
I did not have to wait long to get an appointment, which was a relief as I was in discomfort. The appointment was on time, Nikki kept me informed throughout the appointment about what she was doing. At the end of the appointment explained next steps very clearly and followed this up with an email. Very impressed and happy with the service.

Grove Ear Clinic からの回答
Appointment on time, friendly staff sorted issue quickly, price reasonable

Grove Ear Clinic からの回答
The lady who examined my ears made me feel quite at ease
Explaining in turn what she was doing to do also very pleasant and good at her job

Grove Ear Clinic からの回答
The booking system was very easy use and the clinician I met was very informative throughout the appointment.

Grove Ear Clinic からの回答
Great experience. Nikki was very knowledgeable and put me at ease for the appointment.
I did not have to wait long to be given an available appointment, and my earwax removal session started at precisely the agreed time. Nikki carried out the procedure in a very competent and professional way, and her friendly and reassuring manner made me feel comfortable throughout. I will certainly go to this ear clinic again, the best out of many such places I have visited. Thoroughly recommended.
Very professional and friendly service. Nikki ensured I was aware of every step of the process and my ears are now a lot better - Thank-you.
With historic ear problems , the Clinic was very responsive to my initial concerns and made me feel a lot more comfortable with the process . I was also provided with a very helpful follow on email to pass to my GP
Excellent service, Nikki explained everything before starting, was really professional and thorough wouldn’t hesitate to recommend.
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