Guardian Protection レビュー 2,096

Guardian Protection からの回答

1日前

Hi Ezra,
Wow. Great memory! Our team of professional techs have found Guardian Protection to be a great place to work and so we see great tenure among them which is gratifying to us and super helpful to our customers during their security system installation or service call. Thank you for being a long-time customer, Ezra. We are honored to be your security partner. Know that we will be here for you.
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

1日前に更新

Hi Valued Guardian Protection Customer,
Thanks for taking the time to let us know of your five star satisfaction with our technician David. He will be happy to hear this. You made a smart choice in having your security system professionally installed. It is properly designed, expertly set up and connected, and can be counted on to deliver great protection. Here's to peace of mind! Thanks for choosing Guardian Protection.
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

1日前

Hi Bill,
Thank you for taking the time to tell us about your experience. Happy to hear that our customer orientation and installation processes checked all the boxes and that you find your Guardian Protection smart security system easy to use. We will continue to strive to deliver top notch customer service! Have a great day, Bill and thanks for choosing Guardian Protection.
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

1日前

Hi Rebecca,
Welcome to the Guardian family and congratulations on your new home! By making the detect and protect features of your Guardian security system part of your everyday routine, you will enjoy increased peace of mind. We are happy to hear that our professional technician Marc was so helpful and patient. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

3日前に更新

Hi Wilder,
Thank you for your five star rating of our service. Helping to keeping your home and family safe is our top priority. We appreciate that you have chosen Guardian Protection for this important job.
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月9日

Hi Hanna,
We appreciate your assessment of our expert technician. Installation by a knowledgeable professional is why many homeowners choose to have a security system from Guardian Protection. I hope that you are enjoying its convenience and the peace of mind it brings. Have a great day!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月7日

Hi Laney,
Welcome to Guardian Protection! So happy to hear that you were pleased with Anthony's work. Our technicians are well trained and love what they do. It's nice to know that this commitment comes through in real life as they install our smart home security system. We wish you peace of mind as you put your new system to work!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月7日

Hi Jman,
Thanks for choosing home security from Guardian Protection. We appreciate the shoutout for Miguel. He is a valued expert on our tech team and will appreciate this vote of confidence. Have a great day. Life is better when it's safe!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月8日

Hi LaWanda,
We realize there has been a delay in replying to your review. Please know that it has not gone unnoticed and that we have been working on a resolution for you. Our loyalty liaison let me know she has spoken to you by phone and has offered a resolution which you have found to be satisfactory. The resolution reflects our dedication to customer satisfaction -- respectful of your moving plans and considerate of the loss Guardian absorbed in providing security equipment and labor upfront based on the promise of a signed agreement. We are sorry for the frustration you have experienced, but appreciative you brought it to our attention and glad to have been able to work together with you on an acceptable resolution. We wish you the best as you move forward.
Sincerely,
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月1日

Hi C.,
Thank you for being a Guardian Protection customer for more than 20 years. We are honored to be your partner in security. Congratulations on your recent system upgrade. It features the latest in smart home technology and you will enjoy the new conveniences and peace of mind. Our tech will appreciate your shoutout, C.; it means a lot. Thanks and have a wonderful day!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月1日

Hi B.,
Welcome to the Guardian family! We wish you the best in your new home along with the peace of mind that comes with your 24-hour monitored smart home security system. Glad to hear that our professional technician did a great job installing and thoroughly walking you through how to use your system. That's the difference professional installation makes. Here's to safety and convenience!
Have a great day!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月1日

Hi Robert,
Welcome to Guardian Protection! Professional installation is part of our promise to provide reliable home security to our customers. Glad that our professional technician Scott delivered on that promise. Enjoy the peace of mind of your new smart home security system.
Sincerely,
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年4月1日

Hi Walter,
Our installers respect home property as much as they do home safety. So they are meticulous in taking steps to ensure that everything is handled properly in bringing you the protection that goes with your smart home security system. Thank you for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月26日

Hi Elaine,
Congrats on your system upgrade! As a long-time Guardian customer you know the peace of mind Guardian Protection brings. Now you can enjoy the additional convenience of smart technology that increases your control and awareness. We are honored to be your security partner, Elaine. Know that we are here for you 24/7.
Sincerely,
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月25日

Hi Mitch,
Thank you taking the time to rate us. Our customers appreciate receiving timely notice of our tech's arrival and we aim to reduce hassle in busy schedules, so very glad the alerts helped. Also happy to know that our super tech Betsy, resolved your system issues and imparted some knowledge along the way. Hope it helps in making your life a little safer. Thanks for choosing Guardian Protection, Mitch. We look forward to continue serving you.
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月26日 に更新

Hi Diane,
Your satisfaction is important to the Guardian team. Very happy to hear that our professional technician, Rafael, answered all of your questions, resolved the issue and restored your system to perfect working order. Thank you for choosing Guardian Protection. Life is better when it's safe.
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月19日

Hi Deborah,
Thank you for pinpointing what drives us in our work to protect homes and families. We don't inundate shoppers with a confusing list of widgets. Our goal is first and foremost to listen and understand the unique challenges, then to collaborate on the right security solution for YOUR needs. Sounds like our team member John provided exactly this service for you. Thanks so much for choosing Guardian Protection and taking the time to let us know your thoughts! We appreciate it.
Sincerely,
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月19日

Hi Helen,
Thank you for taking the time to express your satisfaction with the work of our professional technician. He will appreciate hearing this. We want to say thank you for being a long-time Guardian Protection customer who has benefitted from our service. We are honored to help provide you with protection and peace of mind. Thanks for choosing Guardian!
Mary Lynn M.
Customer Satisfaction Advocate

Guardian Protection からの回答

2026年3月19日

Hi Joseph,
Thank you for sharing your thoughts about your sales consultant Teddy and professional technician Alex - both are members of the Guardian Protection team who tirelessly demonstrate a commitment to life safety. Glad that you had a chance to experience this duo's passion for protection! Welcome to the Guardian family, Joseph, and congrats on making your home safer with our smart security system.
Have a great day,
Mary Lynn M.
Customer Satisfaction Advocate