NECS Group レビュー 

101
•
TrustScore 5段階評価の5

4.9

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5つ星のうち5の評価

The whole experience was very professional. Clearly laid out payment. Protected all the carpet, as they are fully booked up had to wait, however there was a delay in another job, they brought our... もっと見る

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5つ星のうち5の評価

A fantastic job, from beginning to end and at an excellent price. It was several thousand pounds cheaper than similar equivalent quotes. All the team were so professional and friendly and they worked... もっと見る

企業が回答しました

5つ星のうち5の評価

First-class experience from start to finish. From the initial consultation with our project manager, Dylan, everything was handled professionally. We exchanged several emails throughout the process,... もっと見る

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5つ星のうち5の評価

The survey picked up couple of potential problems and when these did occur they were dealt with quickly. The workmen were prompt, polite and tidy. I am pleased with the result.

企業が回答しました

企業情報

  1. 窓ガラス設置業

当該企業による記述

We are dedicated to providing a wide range of Home Improvement products and services, which include: The number one Guardian Warm Roof, the Liniar Zoom Roof, or a large range of Conservatories, Orangeries, Roof Lanterns and a huge range of windows and doors to suit everyone’s unique requirements and budgets. We provide and install only high quality uPVC or Aluminium Double Glazed Windows a wide selection of Doors in either uPVC, Composite or Wood. We pride ourselves on our consistent level of craftsmanship, our pleasant, polite approach, our commitment to providing unlimited levels of customer service and most of all, our general professional attitude which means you’ll always get the best help, advice and support.


連絡先

4.9

優良

TrustScore 5段階評価の5

101件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(101)

過去12か月のレビュー数: 33件

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5つ星のうち5の評価

Velux window replacement

This company recently replaced 2 leaking Velux windows in our roof. Dylan performed the initial inspection and assessment, and explained clearly the options available, with conservation/heritage style windows being chosen due to the nature of the property. On the day of the installation the work was completed by mid afternoon, and the installation team also secured a loose slate abutting a third window free of charge. The team did a great job of cleaning up and left the house spotless. I was particularly impressed by the neatness of the internal work. I thought there would inevitably be minor damage to plaster and paintwork during the removal of the old windows, but great care was obviously taken, and if you were not aware of the appearance of the old windows you would struggle to see that any work had been done. On the basis of this experience I would highly recommend this company, and will use them again in the future if other windows need replacement or repair.

2024年7月26日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you, Peter, for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Dylan and the installation team will be pleased to know their efforts were appreciated. It's great to hear that you were impressed with the care taken during the installation, especially with the internal work and clean-up. We're also glad the conservation/heritage style windows met your needs. Your recommendation means a lot to us, and we look forward to assisting you with any future window replacements or repairs. Thank you once again!

5つ星のうち5の評価

Our experience was brilliant from the…

Our experience was brilliant from the consultation to the installation.

We felt instantly at ease with the team as they had a great attitude and were realistic with their expectations for the project.

Not only have the windows transformed my space, I know that that they are guaranteed which is brilliant.

The installation itself went smoothly and was completed in one day, instead of the recommended two! The team were very friendly and respectful of my home which I greatly appreciated.

I would strongly recommend this company for anyone looking to have any work done on their windows.

2024年6月25日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your brilliant review! We're delighted to hear that you had a positive experience from consultation to installation. It's great to know that our team made you feel at ease and that the installation exceeded your expectations. We're thrilled that the new windows have transformed your space and that you appreciate our guarantee. Your recommendation means a lot to us. If you need anything in the future, please don't hesitate to reach out!

5つ星のうち5の評価

We arver the moon with the product and the experience

We are over the moon with our replacement Velux windows. The company was extremely professional and friendly. They came out to confirm that they could circumnavigate our extremely tight staircase to the loft (which is our bedroom). They were very quick and protected flooring and bed. There was no damage or mess and the final result is beautiful. Would highly recommend this company.

2024年6月20日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you so much for your glowing review! We're thrilled to hear that you're delighted with your new Velux windows and our service. It was a pleasure working with you, and we appreciate your recommendation. If you need anything in the future, please don't hesitate to reach out.

5つ星のうち5の評価

Replacement Velux window

Very happy with the completed work. Installation carried out in a professional manner with the minimum of fuss. Workmen tidied the work area when work completed and left it looking better than before they started - carpet in (storage only) loft had its first vacuuming for quite a while...plastering also completed to a high standard.

Efficient office staff always friendly and polite - relevant paperwork e-mailed without delay.

Would recommend.

2024年5月24日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you so much for your kind review!
We're delighted to hear that you are very happy with the completed work. Our team strives to maintain professionalism and efficiency, and we're glad to know that the installation met your expectations with minimal fuss and thorough clean-up. Your satisfaction with the plastering and the office staff's prompt and friendly service is greatly appreciated. Your recommendation means a lot to us.

Best regards,
The NECS Team

5つ星のうち5の評価

Replacement of Velux Roof Light.

The replacement of a 40 year old Velux Bathroom roof light was carried out efficiently and skilfully.
The two installers could not have been more pleasant or helpful leaving the interior and outside clean and tidy.
A job well done.

2024年4月26日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your review, we’re pleased you were happy with the installation and we hope the performance of the new Velux performs as well as the old one!

5つ星のうち5の評価

What a transformation to our south…

What a transformation to our south facing leaking Amdega cedar conservatory. NECS / Dylan have been very professional from the first visit. All the work has been carried out to an excellent standard. We now have a room with 2 solar velux roof lights that will be far more useable year round. All NECS’s installers were very efficient and our Guardian roof looks fantastic. If we had known what they have done was possible we would have done it years ago. Again thanks to all including Dylan, Steve, the surveyor as well as all the fitters. The quality of the work needs to be seen to be believed. Thank you.
Mike

2024年5月17日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for you kind review Mike, we are pleased you can now enjoy your room again and appreciate your feedback on both the team and the product.

5つ星のうち4の評価

Velux window replacement

Hi Dylan,
Installation was fast and your people were professional and friendly.
The solar remote did not work in the beginning but sorted itself out. Really happy with our new window now.
Thanks again.

2024年4月2日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our installation team, despite the initial hiccup with the solar remote. We're glad to know it sorted itself out, and we're delighted that you're happy with your new window. Your satisfaction is our top priority, and we really appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

Thanks again for choosing us!

5つ星のうち5の評価

Velux window replacement

Velux window replacement. Great service from NECS from the initial contact to Dylan for the visit and price and then to the fitting. The fitters arrived promptly, were very friendly and were really careful in and out of the house with the new and old windows. They put protection down to ensure the carpets were not dirtied and were spotlessly clean throughout the installation despite finding that the original windows had not been fitted correctly. The whole job was done quickly and to our total satisfaction. I would not hesitate in using NECS again and would highly recommend them.

2024年4月24日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to write this review, we’re pleased your happy with the service and experience.

5つ星のうち5の評価

New VELUX

New VELUX. Great experience from start to finish from the initial consultation with Dylan to the fitting with Connor and Jamie. Arrived promptly, smiley, chatty and cheerful (despite fitting in hail at one point). Really careful in and out of the house with the new and old window. They put extra protection down to ensure my new floor was not damaged however there was zero mess. The job was done quickly and totally hassle free. Would highly recommend. Thank you.

2024年4月26日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for reviewing our company, we’re delighted that you’ve had such a positive experience and taken the time to share it.

5つ星のうち5の評価

Faulty Velux Window

We had one faulty electric velux window which would not open. Dylan sent his technicians to visit the our property and discovered the motor was faulty.We agreed a price with Dylan for it replacement and also fitment of blinds to two of our velux windows. A few weeks later the technicians returned for the work to be carried out. Excellent service from this company, so much so I am asking them to quote for further work to be done to other velux windows we have in our house.

2024年4月25日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to provide a review, we really appreciate it and are delighted you have had a positive experience. We will pass on your comments to all involved.

5つ星のうち5の評価

Hi just to say we highly recommend this…

Hi just to say we highly recommend this company. Dylan gave us sound professional advice and I would not hesitate using this company in the future.
It's about trust and reliability for us there's that many cowboys out there so I knew from the moment Dylan came out and he assessed the problem and recommended ways forward. I knew he gave us sound advice
Always a pleasure to deal with local company's who are passionate about what they do. So thank you Dylan its appreciated we will be back in the future for Windows Door etc.
All the best

2024年3月15日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to review our company and the service provided, we will ensure your feedback is shared with the installers and Dylan.

5つ星のうち5の評価

Fantastic Job! New warm roof on conservatory

Just wanted to let you know that we are really happy with the customer service, the product and the work being done on our conservatory. Connor, Jamie and Luke did a great job, were very efficient and professional. We were also impressed with Ashley, who did the plastering on a very long day and commute. Also the local electrician James was a good choice and did his part perfectly.
We are now looking for new furniture and will decorate it next 😁. When everything’s finished it will be a massive improvement to our home.
Happily recommend NECS and Guardian in the future.

2024年3月13日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your kind review and I hope you enjoy your new space.

5つ星のうち5の評価

A Job Well Done!

We chose Dylan from NEC for a quote to modify an fit a remote control system to a VELUX bathroom window fitted on the flat roof on the 2nd storey of our house. My wife and I are in our early - if that is the right label- 80’s and can no longer cope with the 3mtr long pole needed to open & shut it.

The window has been in regular daily use for nearly 20 years and we were not certain we would be able to find a genuine VELUX company willing to do the work. We went t North East Conservatory Solutions because their site looked inviting and they listed a VELUX service.

We arranged a visit and Dylan arrived on time next day. . We had thought that the window was too old and we would need a complete new one.
Happily that was not the case and a couple of days later received a very reasonable quote and a proposed date for the work.
My wife and I were very doubtful if we would be luck and get a dry day in view of the awful weather recently.
But we were and the crew (2) turned up on time and completed the work with skill and care.
We are so happy with the results and convenience of opening and closing the window without the pole we wondered why it took
so many years to go that way!

Any way; to cut a long story short - If you need a VELUX window fixed call North East Conservatory Solutions - For a solution They have one!!!

2024年3月7日
自発的なレビュー
5つ星のうち5の評価

The roof looks amazing

The roof looks amazing. The lads fitting were fantastic. Any issue was no problem to solve.
Highly recommend the team at Guardian Roofs.

2023年12月11日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to provide such a nice review, we will pass your feedback to the installation team.

5つ星のうち5の評価

From start to finish very smooth…

From start to finish very smooth operation from survey by Guardian to site measure by John from NECS who explained any questions we had to the lads that did the fitting of the new warm roof was extremely professional.
The guys turned up early on the 2 days it took to replace the roof and worked there socks and left the place very clean and tidy would have no problem in recommending this company to do any work for you.
Even the plasterer did a fabulous job and stayed late to finish and was very tidy first class job all round we love our new warm roof so much warmer than the old conservatory.
I would not hesitate to recommend NECS company if you need any work doing top class.

2024年1月11日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your review Mr Kennedy, we will pass on your kind comments to all involved.

5つ星のうち5の評価

Attic Velux

The guys at NECS were excellent to work with from the initial quote through to completion
Two north facing velux installed into attic room leaving me with a lovely workspace
I wouldn’t hesitate to recommend them and they have already undertaken work with neighbouring properties

2023年11月23日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your review Alex, we really appreciate your feedback.

5つ星のうち5の評価

What an excellent service

What an excellent service from start to finish, very professional and pleasant staff throughout.

2023年9月5日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to write a review Chris your feedback is invaluable to our business.

5つ星のうち5の評価

Great staff doing a quick and efficient…

Great staff doing a quick and efficient job, leaving the area neat and tidy. Loads of light onto the landing now.

2023年4月10日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for your review Barry of both our installers and the product, your feedback is invaluable to our business and greatly appreciated.

5つ星のうち5の評価

The NECS team were a delight to work…

The NECS team were a delight to work with. Projects never go as planned, but the team adapted, revised and reinvented as necessary to ensure we had the finish we were happy with. Friendly, enthusiastic and efficient. Thanks

2023年10月16日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to review your experience with our company Paul, we are pleased we could help and your happy with the final results of the project.

5つ星のうち5の評価

Excellent service and product

From my first contact until completion of the work I was really impressed with this company. Initial contact was with Dylan who arrived promptly and explained what the job entailed. I happily accepted the quotation for my old Velux window and blind to be replaced with a solar powered window and blind. After a short wait, while the window was being made, Jamie and Conor arrived to carry out the work. They were both very friendly and worked in a clean and organised manner and were happy to answer any questions I had. The operation of the window and blind were demonstrated and my home left neat and tidy. I look forward to better weather so I can make full use of my new Velux window. My thanks to all concerned.

2023年10月25日
自発的なレビュー
NECS Group ロゴ

NECS Group からの回答

Thank you for taking the time to give us such nice feedback.

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