Guardian Self Storage レビュー 959

TrustScore 5段階評価の4

4.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

DO NOT STORE YOUR TRAILER HERE!!! I got my $5000 new enclosed trailer stolen!! The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused... もっと見る

5つ星のうち5の評価

The entire process of obtaining a storage unit was a pleasure! All questions and concerns answered promptly, professionally, and pleasantly. I had specific requests as to location of unit and was off... もっと見る

企業が回答しました

5つ星のうち5の評価

I had an excellent experience working with Guardian. Unlike many places, you can call Guardian and speak directly with the person running the facility. They provide an accurate, no pressure quotation.... もっと見る

企業が回答しました

5つ星のうち5の評価

The property manager, George was very helpful, kind and made the entire experience easy. My initial email inquiring if a unit was available was answered very quickly. Other places I emailed I still... もっと見る

企業が回答しました

企業情報

  1. 倉庫
  2. 家具店

さまざまな外部ソースから提供された情報

Reliable, friendly, convenient and affordable. Welcome to Guardian Self Storage, the leading storage solution for homeowners, renters, students and businesses in the Hudson Valley. With 13 convenient locations throughout Dutchess, Orange and Ulster counties, we’ve got the space you need.


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4.1

ほぼ満足

TrustScore 5段階評価の4

959件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

DO NOT STORE YOUR TRAILER HERE!!!

DO NOT STORE YOUR TRAILER HERE!!!
I got my $5000 new enclosed trailer stolen!!
The person had a code to get in, They had video on it and took a day to show the police the video. Then they refused to reimburse me. They refused to let me see the video and tell me who owned the code that got them in the "Secure" facility!!! The police didn't even have the courtesy to let me know what was going on!!!
These people are protecting the criminals and treat me like its none of my business to know whats going on. Kind of like someone stole a shovel out of my garage.... No big deal!
If you have a trailer in this facility you better remove now or risk getting it stolen!!!

2026年5月27日
自発的なレビュー
5つ星のうち5の評価

Heather showed empathy and was so…

Heather showed empathy and was so consoling with my situation for needing the storage unit. She related to me and listened to what I had to say. I am very happy with my interaction with her and I would deal with her only if I had that choice. beautiful personality and highly professional.

2024年2月10日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Peter,
Thank you so much for the great rating & review. I am so pleased to see that your interaction with Heather was wonderful. We strive to make storage asy, really glad we were able to do that for you.
All the best,
Judy Motter

5つ星のうち5の評価

Customer service excellent!

Customer service was very good. She was very friendly and efficient and took care of everything for me. Overall, it was a very pleasant experience. I did have a little trouble finding the storage unit due to the placement of the number. However, the unit was nice and clean. Overall very pleased.

2024年2月2日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you so much for the great rating & wonderful review. I am so happy to see that you are pleased with our service. If you need anything, don't hesitate to ask.
All the best,
Judy Motter

5つ星のうち5の評価

Great experience

Great experience. George has been very attentive and helpful.
Very happy and satisfied.
Diego G.

2024年1月31日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Diego,
Thank you so much for the great rating & for taking the time to post such a lovely review regarding George.
I sincerely appreciate your time & comments.
All the best
Judy Motter

5つ星のうち5の評価

Fantastic Experience

The process was simple and explained to me. I PIF for 13 months. The space is close to my home. So far, I haven't moved a single box into the space, but I am glad I have it.

2023年11月29日
自発的なレビュー
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Elizabeth,
Thank you so much for the great rating & feedback regarding your experience with our services. I am so happy to see that you are happy, it truly makes my day!
all the best,
Judy Motter

5つ星のうち5の評価

Rich was great.

Rich made the entire experience easy. It was a pleasure doing business with him.

2024年1月23日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you so much \for the great rating & for taking the time to post a review. Compliments such as yours really mean a lot, I will share with Rich & the team.
All the best,
Judy Motter

5つ星のうち5の評価

Highly recommend Guardian Storage…

We have been using Guardian Storage both for our business for years and recently for personal use. We would not go anywhere else! Chris, the manager, has always been so accommodating and helpful. We have never had any problems accessing or using the facility! We would highly recommend Guardian!

2023年10月31日
自発的なレビュー
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Doug,
Thank you so much for the great rating & for taking the time to post a review. I am so happy to see that you have a great experience with Chris. I completely agree with you, he is a wonderful manager. I sincerely apprecaite you sharing your comments!
Wishing you all the best,
Judy Motter

5つ星のうち5の評価

Very nice clean place. Rich the manager is a great person who is as cheerful as he is helpful

Very nice clean place. Rich the manager is one of the nicest people I’ve met in a long time

2024年1月11日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Terry,
Thank you so much for the great rating & for taking the time to post a review. I completely agree with you, Rich is wonderful & we are a better company with him here.
All the best,
Judy Motter

5つ星のうち5の評価

Restarting with Guardian

We were referred to Guardian in the midst of an emergency. George was so knowledgeable and friendly! We definitely appreciated the ease with which he helped us get into the right unit. Thanks to George we felt safe and secure in our choice to go with Guardian!

2024年1月6日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you so much for your great rating & for taking the time to post a review. We understand first hand how stressful life can be at times, I am so happy that George was able to make yours less stressful!
All the best,
Judy Motter

5つ星のうち4の評価

Good customer service

2023年12月31日
自発的なレビュー
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you for the good rating & for taking the time to post a review. I sincerely apprecyae both.
All the best
Judy Motter

5つ星のうち1の評価

Infested with mice

I'd take these positive reviews with a grain of salt because the building of my climate-controlled unit has become infested with mine. Most, if not all, of my belongings are no longer salvageable. The only reason one leases a storage unit is for a safe space for one's things, and unfortunately, they won't be safe here. I would not recommend this storage facility to anyone.

2023年12月29日
自発的なレビュー
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Clayton,
I am so sorry to see that you experiened an issue with your storage room. In reviewing your account I see that there have not had any prior issues. Please give us a call so we can rectify your situlation asap.
Thank you
Judy Motter

5つ星のうち5の評価

Christine was kind and very patient

Christine was kind and very patient. Your storage unit is very affordable & clean.

2023年12月26日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Glenda,
Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both.
Wishing you all the best,
Judy Motter

5つ星のうち5の評価

Best attention provided

My husband and me love this place, the guy in the front desk was so gentle, kind, excellent customer service and my dog love him too ♥️ thank you so much Richard

2023年12月21日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Safira,
Thank you so much for the great rating & review. Your comments sincerely mean a lot to me personally & us as a team. I am so happy to see how pleased you are.
All the best,
Judy Motter

5つ星のうち5の評価

The friendliness of the staff -- the…

The friendliness of the staff -- the details I got in advance --- the clarity with which the issues were described --- and it was easy to store my stuff --

2023年12月21日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Michael,
Thank you so much for the great rating & review. We sincerely try to make storage easy. I am happy to see we were able to do that for you!
Wshing you all the best,
Judy Motter

5つ星のうち5の評価

The women from the front desk did a…

The women from the front desk did a good explanation about the instructions.

2023年12月14日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you so much for the great rating & for taking the time to post a review. I sincerely appreciate both!!
All the best,
Judy Motter

5つ星のうち5の評価

Great service.

Property Mgr. Rich Dewitt. went above an beyond to help me. I'm a return customer. The Wappengers Facility is awesome.very clean and well maintained.

2023年12月12日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Thank you very much for the great rating & for taking the time to post a review. I am so happy to see that you are a returning customer, thank you! Rich is a great manager. I will share your compliments with him.
Wishing you all the best,
Judy Motter

5つ星のうち5の評価

Friendly and helpful staff.

Thanks to Kristin's friendly way of being the expericence of opening a storage space was enjoyable and easy.

2023年12月15日
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Joanna,
Thank you for the great rating & for taking the time to post a review. I completely agree with you, Kristen is awesome & we are blessed to have her with us.
All the best,
Judy Motter

5つ星のうち5の評価

I really like this establishment

I really like this establishment. They are great. Friendly service. Amazing. Local.I have used them several times. And what I really like about then is that I can access my belongings 24 hours a day.

2023年12月18日
自発的なレビュー
Guardian Self Storage ロゴ

Guardian Self Storage からの回答

Shaun,
Thank you so much for the great rating & review. I am so happy to see that you are pleased with our service & property. I sincerely appreciate your choice to store with us.
All the best,
Judy Motter

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