Guidestone Law Group レビュー 

54
TrustScore 5段階評価の3.5

3.4

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

They have been shut down by the Federal courts, they should be sued for non performance took the fees then left us hanging maybe someone will come up with a class action!

5つ星のうち1の評価

SCAM! Took over $1,400 in fees and did NOTHING over more than a year before they were forced to withdraw their representation because of a lawsuit against them. Further, they have stated that they ha... もっと見る

5つ星のうち5の評価

GLG is always professional, courteous, and intentional about resolving your concerns no matter how long it takes. The Global Holdings platform that they use for you to see how your payments are proces... もっと見る

5つ星のうち5の評価

Been with the firm for almost 2 years and yes it has been a slow process to get my debt settled but everything is slowly coming together and I could not be more thankful for this firm working with me... もっと見る

企業情報

  1. 債務救済サービス

当該企業による記述

In just the first three months of 2020 consumer household debt increased by $155 billion. This number is fully expected to have grown at an even faster rate through the rest of 2020 due to the impact of the COVID-19 pandemic. Mortgages are the leading category of consumer debt and when combined with student loans, credit cards and auto loans bring total debt levels to a record amount over $14 trillion. Guidestone Law Group’s team of lawyers focuses on debt management solutions to help you get out from under this crushing debt.


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3.4

まあまあ

TrustScore 5段階評価の3.5

54件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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3.4

すべてのレビュー

(54)

過去12か月のレビュー数: 0

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5つ星のうち1の評価

This company speaks a good game but…

This company speaks a good game but does not meet its promises. In fact, the contract I signed with them was violated by them. I have been paying in excess of $700/mo for a year, and one debt for $918 has been settled. I was sued without any representation per our contract. One month they double-drafted my payment which wreaked havoc with my bank account overdrawing the account by thousands. Thankfully, my reputation with the bank saved me and I was able—after more than a month—to get a refund for the clerical error. Finally, I received a call from the attorney on the one year anniversary only to find she knew nothing about any of these incidents, none of the litigations, or what I was actually paying after dropping a few accounts I managed to settle myself. I just found out the company NEVER sent notices of representation to my creditors per the contract. Attorney sounded shocked to find two suits had been completed with me in default and promised I would hear from a litigation person within a few days—that was almost 4 weeks ago! Scammers!! I am contacting my attorney now in an effort to get a refund for most of the funds this company has been holding for over a year, and starting over with bankruptcy. Don’t get suckered in by the professional representatives: they are con artists!!!

2022年7月6日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Leanne, we are sorry to hear about this poor experience. We have assigned one of our escalated team members to review your account and reach out. We will be in contact soon. Thank you.

5つ星のうち1の評価

This Law Group has not rendered services

This Law Group has not rendered services to my husband as promised. He never had a late payment to the loan company he had an account with. Guidestone promised they could lower the high interest monthly payments by $200. It has been over a year the Guidestone has been taking montly payments of $313 out of my husband's account and have not made one payment. His account with the loan company has been charged off and now with a collection agency. My husband has call several times but they keep telling him to ignore the creditors, collection agency... and forward correspondes to them. They have not did anything.
STAY FAR AWAY FROM THIS LAW FIRM.

2022年6月28日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Susan, we are sorry to hear about any poor experience. We would like to have one of our escalated team members review your account and reach out to you. Unfortunately, with the information provided we are unable to locate your account. Would you be willing to share your full name, email address or phone number associated with your account? Thank you.

5つ星のうち1の評価

Scam Alert: Avoid at all cost! Please do not use

Scam Alert: Avoid at all cost! I was told on several different occasions that I would receive a refund of my deposits. After six months, I did not receive any services. There was never a debt management plan discussed or shared. I was just told month after month, to ignore the creditors calls and that once I received a certain amount in my "holdings" my first debt would be settled. However, upon having 2100.00 in my "holdings", none of my creditors had received any communication. When I requested to remove myself from the "program" due to lack of service, I was giving multiple run-arounds. I was told I would receive a refund, but then, after 31 days, I did not receive any funds. I was denied 1800 for services never rendered. Please stay away from this company. Use a free, non-profit debt management company. You do not have to use a "law" group. All they are good at doing is taking your money for not rendering services.

2022年5月24日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Jennifer, at this moment we have been unable to connect with you via the email/phone indicated on your account. We would still like to discuss this matter with you further and ask that you contact our Client Services team at your convenience to review this matter. Thank you.

5つ星のうち1の評価

Has taken advantage of a family member…

Has taken advantage of a family member who suffers from mental illness. When requested a rebate he has to legally prove that he was not of sound mind.

A representative on the behalf of Guidestone appeared to negotiate, I advised her that said family member was not of sound mind and yet she still contracted business. Highly unethical.

2022年5月13日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Alan, thank you for allowing us the opportunity to discuss your situation. We are pleased that we were able to come to a satisfactory resolution for you. Please contact us if there is anything we can assist with further.

5つ星のうち1の評価

Totally scam ruined my credit when I…

Totally scam ruined my credit when I wanted to cancel out there were like we just did a settlement paid in over $8000 they have done nothing are giving me back $1000 and telling me to have a nice day. Are you kidding me.. TOTAL RIP-OFF

2022年4月20日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Mike, we are sorry to hear about this poor experience. We would like to have one of our escalated team members reach out to you and further discuss your review. Unfortunately with the information provided we are unable to locate your account. Would you be willing to share your email address, phone number or Client ID associated with your account? Thank you.

5つ星のうち5の評価

Guidestone has been very helpful with my account

Guidestone has been very helpful in answering my concerns and my questions on my account. I would highly recommend them

2022年3月29日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Ms. Smith, thank you for taking the time to share your review! We are pleased to know that your experience with us has been a good one!

5つ星のうち1の評価

Horrible company they are only out to…

Horrible company they are only out to make money for themselves! I wish I would have done more research before signing up! I made payments every 2 weeks of $331 and they took $176 out for themselves and that was never discussed! You will never get out of debt with this company they definitely hurt me more financial I paid them over $1300 when I canceled and I’m told I will only receive $400 as my refund! Such a scam company! They don’t tell you all the facts! Beware to read all the fine print before you sign anything! Still waiting on my refund!

C-1257276

2022年3月10日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Natalie, we are sorry to hear about this poor experience. We would like to have one of our escalated team members review your account and reach out to you. Unfortunately we are unable to locate your account with the information provided. Would you please share your full name, email address or Client ID associated with your account? Thank you.

5つ星のうち1の評価

I just started with this company back…

I just started with this company back in December and communication is horrible. I had to call and adjust my pay dates and after 2 hours on the phone still didn’t get that successfully completed. Thankfully when I called back a different person was able to do it within 5 mins. After that I’ve had the hardest time getting any assistance. I’ve sent emails through the app, I’ve called, and nothing. I do however continue to get their “automated” emails. If it doesn’t get better I definitely know I need to back out while I’m ahead.

2022年3月10日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Erica, we are sorry to hear about this. We would like to have one of our escalated team members review your account and reach out to you. Unfortunately with the information provided we are unable to locate your account. Would you mind sharing your full name, email address or Client ID? Thank you.

5つ星のうち5の評価

Explanation of monthly payment.

The individual with whom I spoke was very helpful. He was knowledgeable and easy to talk with. He answered all my questions.

2022年1月20日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Janice,
Thank you for taking the time to leave us a review, we are pleased to hear of your positive experience. Thank you for choosing our team.

5つ星のうち1の評価

Six Months Restriction

I recently received a lump sum that I wanted to use to pay off my debt. When I contacted guidestone law group they said that it doesn’t matter if I placed the lump sum amount in my account that I will have to still wait 6 - 8 months before they can do anything about my debt. Now that baffles me. When I reached out to Alexander Race (my so-called representative who works with Strategic Consulting on behalf of Guidestone law group) who was so eager to answer any questions that I had at the beginning of the process, he ghosted me. Meanwhile my credit score is ruined so much. I never missed a payment in my life, I was only seeking simplicity and organization of my debt payment and I thought they could help, but they haven’t for the past couple of months now; however they have taken their monthly payments from my account. The reviews here are not telling the whole story about how they have to deal with the nightmare of calls and declined credit card usage because again this company wouldn’t lift a finger until AT LEAST 6 MONTHS…so it could be more than 6 months before they even get involved in your debt solution. Well, I hope this review helps someone in my shoes that can get out before it’s too late.

Update 12/13: Nothing is happening with this company. Read reviews on BBB.ORG and see what similar horror stories "REAL" customers are giving about this company.

I will update my review if anything changes.

2021年11月28日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Thank you for taking the time to leave us this feedback. We'd be happy to assist in understanding your frustrations. We can have one of our representatives reach out to discuss and review your concerns. We do ask that you provide

5つ星のうち5の評価

I am still at the early stage of it

I am still at the early stage of it, but, they’ve been wonderful and closely in touch.

2021年10月13日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Pam,
Thank you for taking the time to leave us a review, we are happy to hear of your positive experience and look forward to continuing to assist you through this process.

5つ星のうち1の評価

Horrible 151.00 was deducted from my…

Horrible 151.00 was deducted from my account had that SHOULD not have occured. Split payment was to be a one time thing..but then they take out 151 on the 15th cause my account to be overdrawn..now I have no finances to hold me over until next month on a fixed income..ehen I called in told it be back on account 24 to 58 hours no such thing happened..so I called on 9/23 only to be told my request was denied..If I had known they have such underhanded practice I Elwood never signed up with them..

2021年9月23日
自発的なレビュー
Guidestone Law Group ロゴ

Guidestone Law Group からの回答

Hello Barbara,

Thank you for providing your feedback and for speaking with us today! We are pleased that we were able to resolve your concern. Please let us know if there is anything more we can do to assist you!

Best,
Client Experience Team

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