The customer service from G&F was absolutely exceptional. Their friendly service, responsiveness, and the sheer ease of getting in touch with them are a huge part of why I continue to choose G&F for... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy process to engage with a sales rep. Delivered from QLD to WA in under a week. Finally had time to put the c10 V2 together and it was quite easy if you have a second pair of hands for a few steps.... もっと見る
The purchase process was easy and the item was delivered quickly. The barbell is exactly what I was looking for as I find the longer barbells cumbersome. Thanks Gym and Fitness
Overall not bad but not happy with delivery arriving after easter long weekend when we ordered our g3 week before easter. Some parts dont lineup with holes and screws so probably need a drill and meta... もっと見る
企業が回答しました
企業情報
当該企業による記述
Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.
Gym and Fitness. We want to help you live a fit and healthy lifestyle!
当該企業による記述
- We stock a wide range of gym equipment, with strength equipment, cardio, cross training and so much more.
- We've assembled a team of qualified trainers to help you find the most suitable equipment for your home gym, studio or commercial gym, keeping your budget, lifestyle and fitness goals in mind. Our awesome team is always keen to help, so please call us to discuss your needs.
連絡先
1/2 Activity Crescent, 4214, Molendinar, オーストラリア
- 1800 614 491
- info@gymandfitness.com.au
- gymandfitness.com.au
4.8
優良
4277件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 84％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They always deliver on time and in full
Running commercial gyms, it’s invaluable to work with a supplier who consistently delivers on time and in full. Communication is spot‑on, and they’re genuinely a pleasure to deal with.
2026年2月15日
Gym and Fitness からの回答
Hi Customer,
Thank you so much for your kind words! We’re delighted to hear our service and communication are hitting the mark for your commercial gym. It’s always our goal to make things smooth and reliable, so feedback like yours really makes our day. Looking forward to continuing to support you!
Happy training!
GAF Team
Great product & customer service
The team at Gym & Fitness were responsive to questions and assisted with pricing. The Versafit commercial tiles are fantastic quality and look better than I thought they would, making my home gym setup complete.
2026年2月19日
Gym and Fitness からの回答
Hi Dominique,
Thanks so much for the great feedback! We’re really glad to hear the team could help with your questions and pricing. The Versafit commercial tiles are a fantastic choice, and it’s awesome to know they exceeded your expectations and helped complete your home gym setup. Enjoy the new space!
Happy training!
GAF Team
Myrack base unit
My order was sent quickly and arrived without damage. The rack seems really solid and look forward to using it.
2026年2月16日
Gym and Fitness からの回答
Hi Chris,
Thanks for sharing your experience! We're thrilled your order arrived safely and quickly, and that you're happy with the solid rack. Enjoy your workouts!
Happy training!
GAF Team
Great Sevice
The team at Gym and Fitness were great, fast and responsive. The product is very good quality, Would definitely recommend
2026年2月15日
Gym and Fitness からの回答
Hi Claire,
Thanks so much for the great feedback! We're really glad to hear you had a fast and responsive experience with the team and that you're happy with the quality of the product. We truly appreciate the recommendation and your support!
Happy training!
GAF Team
Just easy to work with
Just easy to work with, great customer service and good value products that last!
2026年2月4日
Gym and Fitness からの回答
Hi Wesley,
Thanks so much for the great feedback! We’re really glad to hear you found us easy to work with and that our customer service and products hit the mark. It means a lot to know you’re happy with the value and durability of the equipment. We truly appreciate your kind words!
Happy training!
GAF Team
Great piece of kit
I buy most of my equipment from G&F for my pt studio . Love the customer service & after support. The force bench with preacher & leg ext/curl is s great piece of kit & everyone is loving it
2026年2月12日
Gym and Fitness からの回答
Hi Casey,
Thanks so much for the awesome feedback! We really appreciate your continued support and love hearing that you choose G&F for your PT studio equipment. It’s great to know the Force bench with the preacher and leg ext/curl is a hit and that everyone is enjoying it. Thanks again for your support!
Happy training!
GAF Team
It was such an easy experience
It was such an easy experience with the team so helpful and practical with the whole process.
2026年2月9日
Gym and Fitness からの回答
Hi Andrea,
Thanks so much for the lovely feedback! We're really glad to hear the whole process was easy and that our team could be helpful and practical along the way. We truly appreciate you taking the time to share your experience and hope you enjoy your setup!
Happy training!
GAF Team
After some initial glitches with the website, I now highly recommend Gym and Fitness' service and responsiveness
After my initial "Not impressed" review, Adam reached out and immediately set things right. Thanks Adam, pleasure to do business with you and a deserved 5 star rating. The service provided was timely and the freight price for such a heavy item (Schwinn 800IC (IC8) Indoor Cycling Bike) was very competitive. The glitches I had with the website were partly my fault and should now be fixed. The Schwinn is running like a dream and I'm very impressed with the product. Thanks team!
2026年2月3日
Gym and Fitness からの回答
UPDATE:
Hi Julian,
Thank you for your updated 5* review! We are truly glad to hear that Adam was able to rectify the situation for you and that you are loving your bike!
If you need anything further please don't hesitate to reach out :)
Cheers!
-----
Hi Julian,
We are sorry to hear that you are not impressed with your purchase but we are glad we were able to speak you and rectify this for you.
As discussed the $20 code did not apply as only one code can be used at a time and we are happy that we were able to balance this out for you after the fact. We have also processed a new order for an equipment mat for you due to what appears to have been an unfortunate Ecommerce issue.
We are always here to help if you have any questions and we look forward to seeing you again soon :)
Happy training!
GAF Team
Great experience when purchasing the my…
Great experience when purchasing the my force USA G12 from here! Quick and smooth delivery, thanks!
2026年2月2日
Gym and Fitness からの回答
Hi Mr. Zhong,
Thanks so much for your review! We’re delighted to hear your experience with the Force USA G12 was smooth and that delivery was quick. Thanks again for your support!
Happy training!
GAF Team
Jonathon in Adelaide was very helpful…
Jonathon in Adelaide was very helpful and knowledgeable,and the Brisbane guys got my purchases to me prompto no issues at all.Very happy, Cheers Graeme.
2026年2月2日
Gym and Fitness からの回答
Hi Graeme,
Thanks so much for your kind words! We’re thrilled Jonathon and our team could help and that your order arrived smoothly. Enjoy your new gear!
Happy training!
GAF Team
Warranty claim goes unanswered.
I purchased FORCE USA G15. A 10kg plate arrived damaged. I filed a warranty claim since mid Jan, and i got no response or update (today is 18/2/25). Every email went unanswered. What a disappointment. After seeing a 4.8-star review, you would think this company is trustworthy and now... I don't know if the reviews are all trustworthy reviews.
2026年1月10日
自発的なレビュー
Gym and Fitness からの回答
Hi Nelson,
We are truly sorry for the breakdown in communication that has occurred, this is definitely outside the norm and we are very sorry for the impact it has caused.
A replacement weight plate is being prepared for you now and if there is anything further we can help you with please do not hesitate to reach out to us.
Kind Regards,
GAF Team
Easy transaction
Easy transaction, didn't think 150kg treadmill would get to me quicker than aus post.
2026年2月6日
Gym and Fitness からの回答
Hi Rhino,
Thanks so much for your review! We’re glad your treadmill arrived quickly and that the transaction was easy. Enjoy your new equipment!
Happy training!
GAF Team
Home Gym Update
Have purchased many gym items from G&F over a 14 year period setting up home gyms, always found their products to be of great value and quality for the price. They have great tutorial videos of all equipment to achieve maximum value of your purchase.
Like all gym items they need to be maintained correctly to achieve a long life, would have given 5 stars if they provided these maintenance tips and procedures on home gym items, my purchases of commercial items did come with this information.
I haven't researched their web site to see if this information is available, google can help here once you cipher out the rubbish.
All items have been easy to assemble with the guides provided, tools supplied are sufficient for the assembly, it's a bonus if you have a full tool kit to make it easier.
Due to failing health had to let my FF F2000 treadmill go for an FF UB5 upright bike. This bike is an entry level with basic functions, will suit my requirements maintaining some level of fat burn and cardio. Preset levels are basic, and a little confusing given time will work through these.
Only negative, when maximum heart rate has been passed after a short period the program stops recording, would like to turn this feature off.
All up the bike is a solid build, with a maximum weight rating of 150 kg. I’m very happy with my purchase, from my initial request to G&F to the delivery was a great experience. Between G&F and their delivery provider was constantly updated to the progress of my purchase.
Would recommend G&F if you are considering a home gym or fitting out your personal trainer or commercial gym. It would pay to visit one of their showrooms, most equipment is on display.
2026年2月6日
Gym and Fitness からの回答
Hi Chris,
Thank you so much for your detailed review and support over the past years! We’re thrilled you’ve found our products great value and easy to assemble, and that our videos have been helpful.
We appreciate your feedback on maintenance tips! We’ll look at making this info more accessible. Glad to hear you’re happy with your FF UB5 bike and that delivery and service were smooth. Thanks again for the recommendation!
Happy training!
GAF Team
Excellent experience
Very smooth experience, great communication and response time. The staff answered my questions perfectly and helped facilitate a speedy order and delivery. The product has also been great and I would definitely purchase from them again.
2026年2月2日
Gym and Fitness からの回答
Hi Jason,
Thank you so much for your wonderful review! We’re delighted to hear that your experience with our team was smooth and that your order and delivery went quickly. It’s great to know you’re enjoying your purchase, and we can’t wait to assist you again whenever you’re ready.
Happy training!
GAF Team
Great support from the sales…
Great support from the sales representative, very professional and efficient! We’re very happy with the purchase of the T9 treadmill.
2026年1月28日
Gym and Fitness からの回答
Hi Sharlee,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our sales team and that you’re happy with your T9 treadmill. Enjoy your workouts, and we’re always here if you need any support along the way!
Happy training!
GAF Team
Awesome experience with Gym and…
Awesome experience with Gym and Fitness. Jonathan was very helpful and patient with my 20 questions. Bought a treadmill for my wife who loves it. Fast delivery, easy assembly, looks great.
2026年2月2日
Gym and Fitness からの回答
Hi JoeF,
Thank you so much for your wonderful review! We’re thrilled to hear that Jonathan could help and that you had a great experience with us. It’s fantastic that your wife loves her new treadmill. We really appreciate your support!
Happy training!
GAF Team
Gym and Fitness からの回答
Hi Liri,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our communication and delivery speed. We hope you enjoy your purchase and look forward to serving you again soon.
Happy training!
GAF Team
Gym and Fitness からの回答
Hi Josh,
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear you’re happy with both the quality of your product and our customer service. That’s exactly what we strive for, so it really means a lot to us. We truly appreciate your support!
Happy training!
GAF Team
Gym and Fitness からの回答
Hi Reece,
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our customer service and product range. We really appreciate your support!
Happy training!
GAF Team
Great prices and service
The spin bike I ordered was well priced, quickly delivered and works well.
2026年1月26日
Gym and Fitness からの回答
Hi Yury,
Thank you for your kind words! We’re so glad to hear your spin bike arrived quickly and is working well. We hope you enjoy every ride and really appreciate your support!
Happy training!
GAF Team
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