GYMSUPPLEMENTS.CO.UK レビュー 

95
TrustScore 5段階評価の2

2.1

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I place my order on 31st October '25 and to this day I still haven't received my order.... emailed serval times BUT no reply. Guessing I'm never going to see or here from them any time soon...... もっと見る

5つ星のうち3の評価

Updating my review here. I originally put 1 star after not hearing back from them about my order. I waited 2 weeks without any update but eventually got my order. There’s definitely a communication... もっと見る

5つ星のうち1の評価

Awful service – avoid at all costs! I decided to try this new supplement provider as their prices were slightly cheaper – I spent over £150 on my regular supplements and saved about £45. They pr... もっと見る

5つ星のうち5の評価

Ive used gym supplements quite a few times now over the last 12 months and never had any problems. Mainly had mutant mass which is brilliant for extra calories if I'm struggling to meet my daily allo... もっと見る

企業情報

  1. ビタミン・サプリメント専門店

当該企業による記述

GYMSUPPLEMENTS.CO.UK is a leading supplement retailer dedicated to providing high-quality supplements and honest advice to help you achieve your health and fitness goals.


連絡先

2.1

期待以下

TrustScore 5段階評価の2

95件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.1

すべてのレビュー

(95)

過去12か月のレビュー数: 15

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Old and hard pre workout

I don’t know what’s happened. I used to get great service and quality products. Ordered pre workout which arrived quickly but when it was opened, it was fully hard. I sent an email with a photo yesterday, no reply. Followed up again today, no reply.

2024年8月19日
自発的なレビュー
5つ星のうち1の評価

Order #19171 has never arrived

Order #19171 has never arrived. Received a Royal Mail tracking number but it stills says they are ‘expecting it’ after a week so clearly it hasn’t been shipped. No reply from email. Item was a gift and it’s now no longer needed as too late but doubt I will get a refund! Will keep trying. Update-very poor communication from customer services however eventually they cancelled my order and have now received a full refund 12/8/24.

2024年8月5日
自発的なレビュー
5つ星のうち1の評価

Item never arrived.

Ordered an item which has never arrived. No updates, no apology, none existent customer service, just ignored communication. Will be looking at getting a refund (if they ever both replying) and taking my business elsewhere. Extremely disappointing. Wish I’d looked at reviews before placing an order.

2024年7月24日
自発的なレビュー
5つ星のうち1の評価

Never received the item

Order #18927 Paid for next day delivery and week on not received the item. They have marked it as shipped and Royal mail have no trace of it. No customer service and judging by the rest of these reviews I'm not the only one. disappointing

2024年7月9日
自発的なレビュー
5つ星のうち1の評価

Absolutely con artists I ordered TBJP…

Absolutely con artists I ordered TBJP iso Pro £70 plus,never received it then they said how sorry they were and they would send out again but didn't have the flavour so I said that's fine as long as I get it guess what that never arrived, so I cancelled it all completely, they said they refunded me but that was 2 weeks ago and still nothing in my bank,emailed them about it but no reply,just con artists END OF

2024年7月13日
自発的なレビュー
5つ星のうち2の評価

I have ordered with this company for a…

I have ordered with this company for a long time and use CLEARPAY which is a great option to have. However the service is awful. I’ve had one email response from ZAHIR who stated he would value me as a customer and send some freebies. I ordered another big order and emailed them to state that I had and I got no response. It’s ashame because someone’s word is meant to mean something especially when it’s a customer. I choose Royal Mail 48 hours and it takes 5 days to be delivered. I wouldn’t mind but where I live compared to where they are based is less than an hour away.

2024年6月28日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Hi Mark,
Truly sorry to hear this. Unfortunately last month we switched courier hoping to deliver a faster, more efficient service however it appears a large volume of our orders have either been delivered to incorrect addresses or just not delivered at all. We are working over time to get this resolved ASAP and have replied back to your email explaining the same.

Hope to hear from you soon,
Thank you

5つ星のうち1の評価

Avoid at all costs only 1 item received…

Avoid at all costs only 1 item received still missing items no replys on emails or dms shocking!! Stay clear!!

2024年7月8日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Hi James, we will get this resolved asap and refund initiated for any missing item. Just been inundated this week with orders & emails so we're working around the clock to get back to everyone asap.

Thank you for your kind patience.

5つ星のうち1の評価

Late delivery & no reply

Ordered a product 2 weeks ago after requesting for 2-4 day delivery and havent heard anything regarding delivery. The contact number on GymSupplements website doesnt work, and no reply on their contact email.

2024年7月5日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Hi Matt, I'm really sorry to hear your order has not reached you. In fact, we have your order open right now and are working to resolve this. Unfortunately while your order was dispatched from our end, last month we switched courier to Evri since they promised Next Day delivery on all orders. Unfortunately a large number of our parcels have not got to our customers & we are working tirelessly to get this resolved ASAP with minimal disruption.

We have also cancelled our service with Evri so we can continue using our existing couriers who always delivered on time without delays/ damages.

We hope to get your order rectified ASAP and provide you an update.

Apologies once again,

5つ星のうち5の評価

Great choice and great staff!

Been using Gym Supplements for a long time, great selection and great knowledgeable staff, always helpful. Thanks guys!

2024年6月19日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Thank you Ben :)

5つ星のうち1の評価

Received expired product

I believe this company is a Scam! Please don't waste your money.

I bought two products from them, 100% casein complex protein and EAA + Glutamine both from the brand Scitec.
I just received my delivery today and the protein is expired.
Both products seem to have been in quite a long time in their storage, considering the protein was produced on 18/05/2022 (the info is labelled on the product itself). And the EAA was made on 05/04/2023.
How can a company still leave these kinds of products in stock and even worse sell expired products?
I emailed them asking for a refund for the protein (because they sent an expired product) but haven't received any reply yet.
If you want a hassle-free purchase go somewhere else.

Amend: Even though I got a reply from the company I still have to leave my house and send this product back, an unnecessary hassle. And have got a rude reply on this review shaming me, the customer.

This review is to help people who don't know the company read other customer experiences and think by themselves.

Not buying again from them and not recommending them! Really bad experience!

2024年5月1日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Hi Carolinne, really sorry to see you have taken to TrustPilot to leave a review since we have received your message only an hour ago & have responded already with a resolution to this. I can confirm stock has not been sat in our storage for a long time as we have a fast turnaround on goods, however unfortunately due to the volume of orders we get in/ out daily, it’s physically impossible to check dates of each & every item as it comes back in stock. - however we can resolve each issue as/ when it arises, which I hope we have done on this occasion as per the email response provided. Apologies again for the inconvenience & poor experience you have had on this occasion.

5つ星のうち5の評価

Wouldn't get my supplements from anywhere else!

My coach recommended me some supplements and I found them on this site after a quick Google. I hadn't heard of them before so I was a little skeptical but everything went smoothly. Fast delivery, great service, even a handy QR code to rebuy when you run out.

2024年4月5日
自発的なレビュー
GYMSUPPLEMENTS.CO.UK ロゴ

GYMSUPPLEMENTS.CO.UK からの回答

Thank you Esme :)

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報