HairNeva - DRGO Hair Transplant Istanbul Turkey レビュー 

Excellente expérience à la clinique Hairneva, très bonne prise en charge professionnelle de la part de toute l'équipe médicale et paramédicale. Et particulièrement au traducteur Michael qui a su répondre à mes attentes,questionnements,et attentifs à mes besoins et ainsi qu'à mes demandes du début à la fin 👍.
Je recommande vivement cette clinique
Tommy

Par où commencer ??
Par Michael probablement car il est au centre de l’expérience et de la relation avec l’environnement Hairneva. Une personne bienveillante, à l’écoute, disponible et dévouée dès la prise de contact et de renseignements, et qui vous rassure tout au long du processus de greffe.
Un accueil et un séjour au top à l’hôtel Marriott Executive Apartments idéalement situé tant pour l’opération que pour sortir après l’opération pour dîner/ se promener dans le quartier de Besiktas.
Prise en charge rapide et efficace à l’aéroport, hôtel de grande qualité et suite impeccable.
Outre Michael, l’ensemble du personnel médical de la clinique est très gentil, toujours à s’enquérir de votre bien être tout au long de la prise en charge et de l’opération.
Tout est millimétré et organisé pour être efficace. Même si la rencontre avec le docteur GO a été brève elle fut efficace et très professionnelle, il étudie votre cuir chevelu, dessine votre ligne frontale, vous explique la procédure et vous remet entre les mains de son équipe. Me concernant il est passé pendant la phase de prélèvement des greffons pour contrôler ma zone donneuse. Rassurant.
La suite de l’opération s’est très bien déroulée, personnel dévoué qui ne compte pas son temps. La seconde journée a pris un peu de retard à cause des greffes du matin qui avaient duré plus que prévu, le personnel présent a pris son temps pour mener à bien toute l’opération, n’a pas hésité à me proposer des pauses et à finaliser la greffe sans se soucier de l’horaire tardif, il en ressort un sentiment de confiance et de grand professionnalisme.
Je suis pour l’instant satisfait de ce que je constate de ma ligne frontale et de l’implantation très homogène des greffons même si il est encore tôt pour juger du résultat définitif.
Mais si le résultat est à la hauteur du déroulement depuis la phase de contact avec Michael et du déroulé de mon séjour et de mon opération alors je pense que le résultat de ma greffe sera au delà de mes espérances.
Encore un énorme merci à Michael dont il est difficile de vanter les qualités sans faire croire à un avis de complaisance mais ce n’est vraiment pas le cas !
Une personne rare et qui a su être rassurante pendant toute la phase d’opération et même depuis mon retour en France (certes récent 😉) et qui contribue grandement à l’expérience chez Hairneva.
Je ne manquerai pas de donner une suite impartiale à cet avis post opératoire dans quelques mois pour faire part de mon ressenti sur le résultat de ma greffe et la repousse de mes cheveux.

My experience was good at Hair neva for my 2nd operation.Mr Ayoob was friendly and good translator and staff was friendly. Results first time were 4/5 good so came back for fill in.

Je remercie Mickael et la clinique Hairneva pour ce service 5 étoiles.
La clinique dans l'hôtel, la qualité des employés, la chambre de grand standing ainsi que le professionnalisme et la disponibilité de Mickael qui vous accompagne à chaque étape de votre séjour mérite amplement cette note.
Vous pouvez y aller avec confiance.

Very good experience at HairNeva, very professional, and highly attentive to clients. Ayoob was excellent and understanding according to my needs, putting in every effort to ensure the patient feels comfortable. I recommend.

Hair Neva, how to say this.... Far exceeded my expectations!
I have not had such experience any sector in US.
They were punctual as they promised, very friendly, professional and well trained staff- willing to accomodate tonyour needs.
Felt like second home Honestly.
Already referred 3 of my friends.
Thank you Hair Neva!

Great Clinic and great service. A very professional team. Thank you Ayoob for your help and your support.

Phenomenal experience! From start to finish, it was painless, literally and figuratively. They made my procedures very smooth. I’m so glad I went through with it!

I had my DHI surgery 8.11.23
2x Sessions

Firstly I would like to thank all the staff at Hair Neva for the incredible professional service which was provided to me from the very first step I took inside your clinic.
SPECIAL mention to my personal correspondent AYOOB from our very first what's app msg your quick responses and detailed msgs to any questions that I ever had throughout the whole process from start to finish and afterwards was 1st class and very professional which put my mind at ease. AYOOB was there to meet me in the lobby of the hotel on the first morning of my procedure to escort me to the clinic he was also by my side throughout my whole procedure guiding me through every stage/process. Thankyou AYOOB!

My DHI procedure went seamlessly and was explained clearly on each day of my sessions. All staff involved in my procedure were very attentive and caring.

Everything in my package was as described
TRANSFERS
ACCOMMODATION (extra days before/after)
3 DAY DHI Procedure

So far my results have really exceeded my expectations still a really long way to go but looking forward to future results.

Would definitely recommend Hair Neva to anyone thinking about getting a HT

Thankyou Ayoob and Team @Hair Neva

Awesome service, procedure was smooth and personal very kind. From the airport pick to airport dropout everything was as they told it will be. Waiting patiently for the result wich they told would take 3-4months.
Big thank you for all the staff.

It has been 3 months since the day of my DHI surgery. I am still seeing the changes. It is starting to grow more and is starting to look r full already. I cannot wait to see the final results in a year.
From the beginning, the correspondence with Hair Neva , they were always prompt in answering my questions and concerns. They had transportation for me as promised. The apartment that they set me up in was very a relaxing and comfortable room that included breakfast daily.
The day of surgery Ayoob met me in the lobby to escort me to the clinic. After paperwork and payment made I was escorted throughout the process of bloodwork, photo session, head shave, Dr consultation, and then to the procedure room. I was given relaxation medication that made the process seamless and quick. The only painful part of the process was the numbing part in the beginning. Once the process was finished on day 1 I was provided a dinner and then I proceeded to my apartment to rest and came back for the day 2 procedure which began in the operating room promptly.
On day 3 I came in for a shampoo session and was sent on my way home with aftercare supplies.
The process was so smooth and efficient and all the staff very professional. I highly recommend Hair Neva to anyone considering a hair implant in Istanbul.

UPDATED after 52 weeks Nov 2024, I couldn't be happier with the results!!!

The Hair Neva booking was seamless as they took care of everything, including the hotel and airport transportation. FYI, having the clinic on the 2nd floor of the Marriott is brilliant.

My consultant, Ayoob, was good, attentive, and helpful. He walked me through the process and answered my questions. The Neva staff are also exceptional, welcoming, and professional, instilling confidence in their expertise. The clinic's environment, both sterile and friendly, emphasized the team's genuine commitment to client satisfaction.

Overall, I'm happy that I chose Hair Neva. That said, if I had a do-over or feedback, there are a few things I would address. I have friends from Canada planning transplants in the spring, and I have recommended Hair Neva and shared my experience.

Day 1: I felt the scheduling could have been better; I waited 30 hours between arriving and starting my treatment. I landed late, so I had to wait an entire day. In hindsight, this wasn’t necessary.

Day 2 (Surgery): Started the day with the doctor who designed and drew a future hairline on my head (Amazing job!). The room was full of people; I wish I spoke the language to understand what they were saying. I felt that there was care and attention to decisions being made, and I never felt concerned. From there they shaved all the hair off my head (I was always curious how I would look completely bald) followed by reference pictures and onward to the surgery room.

The surgery was +5 hours total, including a break for lunch. Most of the staff don't speak English, so I had a hard time understanding what was happening.

The freezing process is quite painful, as most recipients confirm. Hurts but fortunately only lasted about 5-min or so. However, in my case, the harvest area was frozen well, but the transplant area was NOT! During the transplant process after lunch, the pain and discomfort got to a point that we had to stop early, about 10% away from completion, resulting in the loss of some irreplaceable roots. Again, in hindsight, I wish someone was in the room to help with communication, we probably could have just paused and applied more anaesthesia.

Day 3 (Surgery): The surgery on the second day was +4 hours total. Today, I opted out of stopping for lunch; I was concerned the freezing might wear off. It was the same team the second day, and we seemed to be in sync after what happened the day before. Even with a communication barrier, we all knew that today there was going to be sufficient anaesthesia, and thankfully there was. I genuinely felt that the three transplant techs cared about my well-being during the entire process, and they took incredible pride in their work.

The harvest tech was less caring; I felt like he had a job to do within a time frame. My head felt like he was working a piece of meat on a bench. He’s literally the only person I encountered at Hair Neva that didn't seem to fit with the overall team.

Day 4 (Post-Op & Travel): Post-Op also went well. Not feeling fantastic and tired from sleeping in the sitting position, downstairs in the clinic to get the bandages removed and my head washed and was sent off with supplies. The process was quick and easy. Within the hour, I was on my way to begin a 19-hour journey back to my home in Vancouver.

Upon arriving home, I continued to communicate with Ayoob on WhatsApp with photos and questions for two weeks. He was quick to respond and answered all my questions.

Overall, the experience was professional, and even with the few challenges, I highly recommend Hair Neva if you’re considering a transplant. No matter where you're travelling from it's worth the effort. I researched several clinics and from my perspective nothing comes close to the overall package Neva offers their clients. I’m looking forward to the continued results in the coming months.

Three months ago, I underwent a hair transplant at the clinic, and the results have exceeded my expectations. The staff's professionalism and warmth created a positive experience from the start. The proces was seamless as they took care of everything, including the booking of the hotel and transportation. They addressed all my concerns, instilling confidence in their expertise. The clinic's environment, both sterile and friendly, emphasized the team's genuine commitment to client satisfaction. I highly recommend this clinic for anyone considering a hair transplant.

Good service. I would recommend . Just make sure transportation is arranged as I arrived at 1am and nobody had my name on the list. (They had it scheduled for the next day) I was calling the clinic multiple times nobody would pick up due to the time. It was a stressful time but I ended up getting a taxi which they reimbursed. The doctor will draw the lines but the actual procedure will be done by medical assistants. Most of them don't speak English so I had a hard time getting an understanding of what was happening in my head while I was in pain and discomfort I wish I just had someone to guide me through it step by step.

Overall good results.

Thank you.

I was really happy with how they received and took care of me during the whole procedure. I had a great experience with staff there. Thank you for all the service they provided. I 100% recommend this for exceptional service and treatment.

I saw Hairneva on Instagram after doing some research for some time and I chatted to a few guys in Canada who went to this clinic and all had great things to say so that gave me even more confidence.

I booked my surgery and my flight ticket to Istanbul and off I went!

Amazing experience start to finish. Communication was great with Ayoob, always there to answer my questions any day before during and after.

Transportation was arranged at the airport back to the hotel with no issues. Clinic is inside the hotel second floor. Super convenient!

Surgery day:

Initially we planned on 3500 grafts, but they decided to do 4500 to maximize density.

8-9 hours total, 2 hours for harvesting of my hairs from the back of my head laying prone. And 6-7 for the recipient area supine.

Freezing at the beginning and very little pain. Nothing bad at all and only lasted 5 mins or so.

Staff were incredible, friendly, kind and professional.

I work in healthcare and I was very impressed with the level of professionalism, high standards of care for privacy, and quality control and sanitation. Top notch service. Better than some places in Canada. My health was well being was always top priority or them, I saw this.

I felt like family and was very calm the entire time.

Thank you Dr. Guncel, Ayoob and the entire team.

I am happy and look forward to the continued results in the coming months.

I have been in communication with Eyob (Ayoob) for 6 months leading up to the procedure. He was on his "A" game and very responsive to all my questions and concerns. His response time was less then 5 mins, in customer service TIP rating of 5 mins is 100% excellent customer satisfaction. To me it was like a 5 star all inclusive hair transplant experience. Everything was well planned and organized, from the hotel reservation, airport Shuttle in a Luxury Black Cab/ Van to the step by step no time waste process. I had a total of 6100 grafts and the price was the same as was originally quoted, no hidden surprises or fees. They do what it takes to do the the job right and give you a natural looking hair line. My procedure was over two days, and they made sure I was comfortable. It has been two weeks since the procedure and the worst part for me was the Anesthesia, it would be nice if they could numb the skin first like the dentist and the then inject the medicine. This was very short, if my wife could bare child birth, I wasn't going to let 2 mins of discomfort stop my hair transplant. The second discomfort was the itching after the procedure after day 3. It would be nice if I could apply an Aloe Vera or some other cooling spray to stop the itch.

My recommendation for the clinic would be:
1. Introduction to the team who would be doing the procedures from the hair cutting to Anesthesia, to he actual procedure and office staff. There was a lot of people in operating clothes and masks and I didn't know all their names and who to thank. One page with pictures, hobbies, experience and why they enjoy what they do would mean a lot to patients.
2. This was my first holiday in 25 years and my wife didn't know where to eat and what to see, we figured it out, but a travel guide of local hotspots and places to eat would be great. Luckily for me my wife was able to speak to the hotel staff and order dinner, I couldn't imagine doing that by myself after an 8 hr procedure and with drugs.
3. Everyone has different experiences and my consultant Eyub never hesitated to respond, but a F&Q frequently asked questions list would be nice to refer to at 2am for example.

Overall I would do this procedure again and highly recommend hair neva to all my friends and family. Now the hard part of waiting for my hair to grow and seeing the results after 1 year. Hopefully I don't have any Shock loss, that makes me nervous, but everyone reassures me that it may happen and if it does the hair does grow after 3-4 months.

I wish I had done this years earlier, my experience was great, I almost feel like America is a third world country in comparison to the hospitality of the Turkish people.

I went to this clinic after having medical mistake that caused head hair loss in my right front head, doctor and staffs gave me the excellent treatment. Doctor and staffs are very professional.

They have Mr. Ayub as translator, he is so helpful and keeps following up with me all the time even though I had to travel back home.

I will keep returning to this clinic to complete my medication and do other treatments.

I highly recommend this clinic

I had a hair transplant on the 25th October this year in Istanbul Turkey ‘HAIR NEVA’ and so far so good.everything they said they would do they done!
From the moment I arrived,getting picked up from the airport,till the moment I left,their service was really good!!
I would recommend to anyone thinking about getting a hair transplant…10 out of 10.