I absolutely love going to Adriana for my laser treatments! She's super skilled and knows exactly what she's doing. Adriana makes sure I'm comfy every step of the way and answers all my questions. Plu... もっと見る
Envie.co.uk
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レビュアーのコメントを見てみましょう
Adriana has provided exceptional care during my visits. This is my third time at Envie, largely due to her excellent treatment. She genuinely focuses on the improvements between each session, showing... もっと見る
企業が回答しました
I started my laser journey in March when I purchased the Comfort 6 session package. I can say I have been pleased with my sessions and I continue to have less hair re-growth after each session. Adri... もっと見る
I started my laser journey in July and I can say I have been pleased with my sessions. I continue to have less hair re-growth after each session. Adriana my go-to technician has been phenomenal, alway... もっと見る
企業が回答しました
企業情報
当該企業による記述
Envie are the laser hair removal specialists in the UK. We have clinics in London, Manchester and Birmingham. Our expert therapists use the latest in laser technology providing effective results and a professional service throughout.
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Very good customer service as usual
2021年5月10日
Envie.co.uk からの回答
Dear Alicia,
Thank you.
We are always happy to receive positive feedback from our clients.
Have a lovely day.
Envie Management Team
I continue my laser treatment at Envie…
I continue my laser treatment at Envie as i think they are the best. I have tried few other clinics before and it was a huge dissapointment. I am normally seen by Anna at London Bridge and she is wonderful. All appointments are on time and the room is spotless clean. I would definitelt recommend Envie to anyone wanting laser hair removal.
2021年5月5日
自発的なレビュー
Envie.co.uk からの回答
Hello Mag B,
Many thanks for your kind words - we really appreciate your review.
Have a lovely day and see you soon.
Envie Management Team
Very happy with the treatment
Very happy with the treatment. Adriana was very nice and professional 👍.
2021年5月4日
Envie.co.uk からの回答
Hi Gabriela,
Thank you for your positive feedback.
We are very grateful you took the time to leave this kind review.
Kindest Regards,
Envie Management Team.
Envie clinic review
Absolutely excellent service and the friendliest staff- both management and therapists. As a company, they are extremely professional, organised and individually tailor their clients’ needs to a very high standard. I couldn’t recommend them enough.
2021年5月3日
Envie.co.uk からの回答
Hi Sarah,
Thank you for your lovely review.
We are committed to providing 5 star customer service and I am very happy to hear that you have received this.
Have a lovely day,
Envie Management Team.
Envie.co.uk からの回答
Hi Luca,
Many thanks for your lovely review we are delighted to read your kind words.
We look forward to seeing you again soon.
Envie Management Team
the service is excellent the best of…
the service is excellent the best of uk, the girls make you feel comfortable and the laser treatment is very good I recommend
2021年4月28日
Envie.co.uk からの回答
Hello Manuela,
Many thanks for your review. We are so grateful for your feedback and cannot wait to see you on your next visit.
Have a lovely week.
Envie Management Team
I had my first session with Agnes
I had my first session with Agnes, very professional and patient. Can't wait for my next visit.
2021年4月27日
Envie.co.uk からの回答
Dear Alexandra,
Thank you for the lovely review. We are over the moon to hear that you good experiences with us.
We appreciate your custom and we do look forward to welcoming you back soon !
The Envie Team
Professional service.
I have attended to several sessions and I'm very happy with the results, the ladies are very professional, kind and give really good service.
2021年4月27日
Envie.co.uk からの回答
Hi Monica,
Many thanks for your review.
We really appreciate your feedback and we look forward to welcoming you back to the clinic soon.
Kindest Regards,
Envie Management Team.
Put me at my ease
2021年4月27日
Envie.co.uk からの回答
Dear Hannah,
Thank you for the lovely review. We are over the moon to hear that we have put you at ease;-)
We appreciate your custom and we do look forward to welcoming you back soon !
The Envie Team
Envie.co.uk からの回答
Hi Dr.Marwa,
We very much appreciate your kind words, thank you.We look forward to welcoming you back to the clinic soon.
Best Wishes
Envie Management Team
Very professional
Very professional and the technician put me at ease for my first time!
Definitely would recommend!
2021年4月26日
Envie.co.uk からの回答
Hi Stephanie,
Many thanks for your fab review!
We are delighted to hear you had such a positive experience.
Kindest Regards,
Envie Management Team.
Excellent
Adriana is a very professional person. I would like to have again the laser made by her.
2021年4月26日
Envie.co.uk からの回答
Dear Aneta,
Thank you for the lovely review. We are over the moon to hear your outstanding feedback!
We appreciate your custom and we do look forward to welcoming you back soon!
The Envie Team
Envie.co.uk からの回答
Dear Daine,
Thank you for the lovely review. We are over the moon to hear your outstanding feedback!
We appreciate your custom and we do look forward to welcoming you back soon!
The Envie Team
Envie Laser Clinic: London Bridge 16th April 2021
Had a very positive experience at the London Bridge Envie clinic on Friday with Cindy. Although I have now had 5 treatments on my face and neck, I was a little nervous as I haven't been there for a long time due to covid about the laser. Since it is my face and neck and I have coarse and dark facial hair, it can feel uncomfortable on the more coarser hairs on my face. Cindy was very reassuring and would make sure to tell me when she was about to start the laser for each area of my face and neck, asking how it was to check my level of comfort and using the cooling in between using the laser and starting in a new area of my face. She made sure to tell me exactly what she was doing whilst using the laser which I greatly appreciated.
The only thing I can say from previous experience is that I wish Envie can tell you which therapist you're having when you have your appointments beforehand. We still have to wait outside the building before the therapist comes to let you in due to covid. Every time I've had a new therapist that I haven't seen before they don't introduce their name as they greet you. I only recognised Cindy when I asked for her name as she did a treatment with me before over a year ago. I find Cindy and Anna are both very great therapists who have always made me feel accompanied and welcome.
2021年4月19日
自発的なレビュー
Envie.co.uk からの回答
Hi Jason,
Thank you for your lovely review.
We agree, Anna nad Cindy are fantastic! We will be sure to pass on your feedback.
We are very grateful you took the time to inform us of your positive experience.
Best Wishes,
Envie Management Team.
Great staff and experience so far
I don't believe the most recent post on Anna personally. I have nothing but good things to say about my experience at Envie and specifically with Anna. She has been kind, friendly, makes me feel at ease and very quickly as well as explaining everything to do with laser (in depth at that) and even answering the very odd questions I sometimes ask her. She makes me laugh and forget where I am and feel completely comfortable in my sessions. I have noticed a difference in my journey, however due to various lockdowns out of everyone's control we will have to see how effective it is in the long run for me. I will update when I finish my sessions but regardless of my results, I can say my experience with staff and the venue itself has been very positive.
2021年4月12日
自発的なレビュー
Envie.co.uk からの回答
Hello GP,
Many thanks for leaving a such valued review, it is much appreciated.
Anna will be delighted to read your comments. She is an outstanding therapist with a wonderful personality - we will pass on your kind words to her!
Thanks for getting in touch, we do hope to see you soon.
Best Wishes
Envie Management Team
Bad experience with Anna
Very bad experience at London Bridge. I come for patch test but beautician was very rude to me. The room was dirty, unclean and bed was dirty and not cleaned. Anna not helpful me at all very rude and angry. Just tell me change to do patch test. Too rushed she never explained me anything. I very upset about this.
2021年4月11日
自発的なレビュー
Envie.co.uk からの回答
Dear Magx,
We are incredibly sorry to hear that you’ve not had a positive experience with us and really value the time you’ve taken to share your feedback. Anna has been incredible asset to the company she always gives her best and all clients are satisfied with her outstanding service's. In addition we never had any negative feedback about Anna, and she is always been polite and professional we do apologise that you have experienced this way . In addition we are very strict with our cleanliness regime and the salon is clean many times daily and after each client.
Please can you contact us contact@envie.co.uk and help to provide more details so we can look into your individual experience in more detail, so we can help resolve.
With best wishes,
The Envie Management
Very bad results
The staff is very friendly and the whole process is very professional, I did 5 sessions and now 2 months after my last session everybit of hair has grown back. The lazer hair removal was not efficient at all. Paid 170£ for nothing....
2021年3月5日
自発的なレビュー
Envie.co.uk からの回答
Dear Nathalie,
We are incredibly sorry to hear that you’ve not had a positive experience with us and really value the time you’ve taken to share your feedback.
We would like to help resolve your concerns,Please contact us contact@envie.co.uk so we can work together to resolve your concern and look into your individual experience.
With best wishes,
Envie management
Great service
Great service, therapist Shaz always make me feel welcome and explains the procedure very well. Shaz has a lot of knowledge about the laser and answers all questions honestly. Brilliant customer service
2021年3月3日
自発的なレビュー
Envie.co.uk からの回答
Hi Sara,
We are delighted to read your kind words about our therapist Shazia and pleased with your experience with Envie . Shazia is an asset to the Envie team and always gets great reviews.Her laser knowledge is outstanding! We will pass on your comments to her right away.
We are so excited to seeing you soon .
Envie Management Team
Excellent service from Shaz
Excellent service from Shaz, made me feel at ease and explained the process to me, Shaz was very gentle and the laser treatment was painless!
2021年3月3日
自発的なレビュー
Envie.co.uk からの回答
Hi Nosh, Thank you very much for your review. We are very pleased to hear how supportive, gentle and excellent you found Shazia. We highly value our customer satisfaction and are committed to providing top class customer service.
Looking forward to seeing you again.
Kind Regards
Envie Management Team
Envie.co.uk からの回答
Dear Anna,
Your feedback is very much appreciated thank you.
We are excited to welcoming you back again soon .
Kind Regards
Envie Management Team
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