Hajj Nusuk レビュー 

Une arnaque ! Fuyez NUSUK HAJJ !

Impossible d'acheter les packs souhaités tant le site est saturé au moment des mises à disposition : ça rame, ça plante.. C'est une honte de demander d'envoyer notre argent alors qu'ils n'ont pas la capacité de satisfaire tout le monde et surtout que leur site n'est même pas en mesure de fonctionner normalement.
Finalement plus de la majorité des personnes sont dans l'incapacité de réserver.
Quand vient le moment de demander un remboursement, on découvre que les frais prélevés sont bien supérieurs aux 2,3 % annoncés. Résultat : plus de 1 500 € perdus pour deux personnes.

C'est tout simplement du vol !

Profiter de la foi et de la sincérité de ceux qui économisent parfois toute leur vie pour accomplir le pèlerinage est une honte. Je me demande vraiment qui est derrière cette plateforme ? car des musulmans sincères n’agiraient pas ainsi...

Vous paierez pour ces injustices devant Dieu.

Ne laissez pas cette entreprise détruire vos projets ! Nous avons passé un mois de ramadan dans le stress constant, à attendre sur le site jour et nuit pour espérer pouvoir réserver...
Cherchez une autre agence, si j'avais su avant je n'aurais JAMAIS fais confiance à NUSUK HAJJ.

Je vous invite à ne jamais passer par Nusuk. C’est une mafia organisée pour vous soutirer un maximum d’argent, même si vous n’allez pas au rage. Ils vont retenir une somme considérable. Ils prennent des frais et en plus de ça joue sur le taux de change. À la fin Vous risquez de menacer Hajj et en plus de ça de laisser beaucoup d’argent, je connais des frères qui ont perdu plus que 2500 €
Aucune possibilité de contestation aucune hotline, aucune possibilité de les joindre. Ils vous font perdre du temps
‏حسبي الله ونعم الوكيل

This post serves as a formal notice of my intent to pursue legal action regarding a financial discrepancy arising from a Hajj 2025 package booked through the Nusuk Hajj platform.
I completed all steps of the booking process up to step 9 and was awaiting the final step—“Review Itinerary”—when I was informed that all seats for Canadian pilgrims had been filled. It is important to note that the cancellation of my booking was not initiated by me, but by the platform itself.

Despite paying a total of CAD $10,317.81, I received only a partial refund of CAD $9,291.76, resulting in a shortfall of CAD $1,026.05.
I am currently considering a class action lawsuit and invite others who have experienced similar issues and were affected by similar cancellations or incomplete refunds. If this applies to you, please comment below or send me a direct message.
#Hajj2025 #NusukHajj #RefundIssue #ClassAction #UnfairCancellation

J'ai perdu 875 euro à fuire !! K'Allah détruise les responsables 🤲🏽

Very bad process. You have to deposit upfront, the package amount with an extra 2.3% fee, without even having bought the actual package yet which is completely controlled by Nusuk and not by you. When the sale period is over and you refund the not spended money back to your account, you have to wait a max of 45 days before you actual receive it back and pay again 2.3% fee.

J’ai subi une perte de 770 € après avoir alimenté le portefeuille sur la plateforme NusukHajj. Malheureusement, je n’ai pas pu obtenir le package que je souhaitais, malgré mes démarches.

Face à cette situation, que je considère comme abusive, j’ai demandé un remboursement. À ce jour, aucune solution ne m’a été proposée, ce qui est inacceptable.
Boycotter cette maudite plateforme

Une arnaque assumée ! Seuls les prélèvements de la taxe sur les candidats au Hajj sont bien organisés! Pour tout le reste il n’y a personne au bout du fil, une organisation sourde et muette qui accepte l’argent de tous et qui vous prélèvent même si vous suivez la procédure à la lettre et qu’ils n’ont finalement plus de place.
La conséquence d’un monopole ou la satisfaction du client est le dernier de leurs soucis. (Car il n’y a pas d’alternative)
17700€ remboursés pour 19000€ déposés sur le compte nusuk (Pour un couple)
1300€ de perdus pour rien alors que c’est Nusuk qui n’est pas en mesure d’assurer les places…
Honteux au vu des milliards d’€ de ressources annuelles.
Ce n’est pourtant pas une question de moyens…Qu’il fassent vite appel à des professionnels du tourisme respectueux des clients et de l’humain.

THOSE OF US LEAVING IN THE WEST ESPECIALLY USA PLEASE PLEASE WRITE TO YOUR REPRESENTATIVES AND/ SENATORS EXPLAIN TO THEM HOW NUSUK IS A SCAM AND ABUSING USA MUSLIMS AND TAKING OUR MONEY WITHOUT A PROPER SERVICE I BELIEVE THEN THE SAUDI USA EMBASSY WILL LISTEN A CAUCASIAN CONGRESS MAN OR WOMEN NOT TO MUSLIMS TO CORRECT THE SITUATION PERIOD

السلام عليكم ورحمة الله وبركاته
Why would you accept millions of hajj application when you know Maca can not accommodate that number.
Why can't we leave the money on e-wallet for next hajj if the intention was not scam.
You are making more money on people's refund than the actual people who perform hajj.
Total scam.
£600 pounds lost in the process just for fee's you are thieves disguising as platform for hajj never experienced something like this even with الكفار.
حسبنا الله ونعم الوكيل

Une catastrophe ce site alors que l'Arabie saoudite gagne plus de 6 milliards de dollars/an pour l'organisationde hajj. Plate-forme lente, bcp trop de bugs, aucune info valable, incompétence du call center, très mauvaise organisation. Il ne font payer 10000 euros pour 1 séjour de 2 semaines dont 5 jours sous des tentes.

NUSUK scammed Custom Package client.

Today when I went for phase 4, surprisingly i found NUSUK changed my Date of Birth on Flight booking page. ( even though in my account details I have the correct date of birth ). So the flight booking could not go through. I knew that Emirates does not cross check passport details & the entered data. So i change my flight from Qatar to Emirates. But nusuk didn't allow me to pick Emirates flight. The whole time it was showing error in Flight booking page.

Out of curiosity, when the sale finish I try to configure a custom package. Hurray !!! I find that my date of birth on flight booking is CORRECT now. This was a deliberate manipulation by NUSUK in collaboration with the group flight organiser so their client can process the package successfully.

Abu Ibrahim (from Al Bait Guest) was saying today very boastfully that "more than 300 group flight client successfully bought package compare to only 5 to 7 people manage to buy Custom Package". (go & read sura Hajj Verse 25 - see what Allah says about those who prevent people going to Masjid al Haram)

if anyone get stuck in the flight page- you might have the same issue. The Date of birth is so tiny font in flight booking page that you won't even notice it. (for my case only one digit was changed & i found it accidentally).

anyone notice any data manipulation Today?

Un stress énorme et aucune garantie de place et bcp de perte d argent pour faire le change alors bravo il se remplisse bien les poches je sais pas envers Allah les compte seront lourd
Asbi Allah

I bought ticket from Nusuk's website to go back to Jeddah's Airport, my aiplane departure changed. so I tried to cancel my ticket or change my time. I called AlHaraim, they told me that I can't cancel or refund wtih them. I need to call you Nusuk, called you, spoke with "rude" girl, they will ask your nationality like if any national are superior to any other, (non islamic). she told that I can't get refund when I ask for reason, No explanation given. she said that she will send to complain department. even thought my departure was in 3 days. I had to buy another ticket. No reply since I left Mecca. , (that is haram). I paid 2 tickets. they experience at the train station was even worse. No free WIFI, I could not get my ticket up. also no stroller to carry my 2 bags, while i was taking the escalator, one of my big bag fell down. it hit someone at the leg. THANK GOD it was not big

A disgrace..a scam money making machine for Bin Salman to make his 2030 Saudi fancy vision

Unethical and unislamic way to book Hajj with no regards to fairness and equality among Muslim

They approve your application but then you aren't told when packages are released to book. Prior to booking you have to load their wallet with money in advance. When eventually you go onto book it won't load and then when it does, no packages are available. Each time you have to keep emptying your basket when the transaction doesn't go through. This happened on custom and public packages. However, the worst thing and the scam is when it charges withdrawal fees of 2% collection fees and VAT is charged after 14 days have passed. On top of that Saudi VAT is 15%! That's 17% deducted for not being able to get a package and to get your money back?! So on the thousands you put in there imagine the loss. £1,700 kept by them on £10,000 for absolutely nothing!! How is this even justified. People save up thousands just to be able to go and then receive this kick in the teeth. Making a profit and mockery on something so sacred! Not pleased at all. May Allah put some sense into them and make it easy for us prospective Hajji's in sha Allah!!

Le pire site du monde ! Grosse arnaque pour des musulmans bravo

Si j'avais la possibilité de mettre 0 étoile je l'aurais fait.
Nusuk est un désastre sans nom.

Des heures et des heures à espérer une réservation pour le hajj de mes parents, mais IMPOSSIBLE. Pourtant l'application d'un % débiteur au retrait ne leur pose aucun problème et a bien été réalisée. Des centaines d'euros perdus pour rien.. A FUIR!!!!!

À disaster, this site, and the customer service have no reliable information. Just a money grab.
They are applying riba… up to 14 days your money will apply taxe because you keep your balance on Nusuk

Nusuk is money making platform
What a disgrace after you’re not getting your booking on Nusuk and it’s still charging 2.3% VAT it does not make sense
Mr have sold the product to the people and still charging cancellation fees or service fee that’s completely out of order and it’s not fair at all
The Hujj Ministry should go back to the old-fashioned
People try to save money to go for a Hujj and then Nusuk charging service fee without giving the hujjaj Any kind of service at all