HajjUmrahTravels レビュー 

Brilliant and prompt service. Got the Saudi Evisa within an hour. Great customer service by Nimra.

I was planning to go for umrah in Feb but unfortunately I didn’t happen for personal reasons but this company was very efficient & helpful in providing me all the info I needed, especially Danyal, he was extremely helpful & polite.
Will book with them in future travels. IA

This company is very helpful and service is on point they helped me and my family get the best deal for umrah I'm glad I've come across their company and would highly recommend them :)

Haroon was my travel agent. His communication is very good, and tends to be available for long hours throughout the day and night. We had some minor blips along the way but haroon always kept me informed and it was never anything that cannot be sorted. That is a reflection of good customer service in my opinion when things can sometimes not go plan and they still remain in good contact with you throughout your booking and trip. The whole booking was done to my standard and i had no problems whatsoever. I would use them again as this Umrah booking was my first with them.

Highly recommend this company, excellent customer service. Was having happy to help and provided key details in a professional manner.

Great service for an amazing experience but there are some important factors which make me hesitant in offering a higher rating.

For starters, Haroon helped us with the booking including travel, hotels and transfers between LHR - JED - Makkah/Medinah - DXB - LHR. Pricing was decent, on the dear side but that was to be expected. The travel needed to make sense for us, travelling with young children so flight times needed to be favourable and hotels to be adequate as we opted for a 5 star package.

Once booked, there were several misses in terms of flight dates and times, hotel dates as well as transfers which included the Haramain High Speed Train service in KSA. This needed to be verified a few times by both my wife and me to ensure there were no gaps. With that said, we missed an important mistake for our departure from Madinah which was a day earlier than our flight so had to pay the expense of new train tickets and the ones booked online couldn't be changed.

Haroon did a great job in providing our documentation but needed much chasing.

We embarked on the journey, and arriving in to Jeddah was seamless including meeting our driver to Makkah who was a very friendly chap from Peshawar. He drove us safely from Jeddah to Makkah which took just over an hour and the check in to the hotel was smooth.

We got some rest before leaving the hotel for Umrah, and although we were promised a guide this person never showed up so we did the Umrah on our own which was an eye opening, fulfilling experience ALHAMDULILAH. The next 3 days were just as well in Makkah and the train service is a complete game changer as we went from Makkah to Madinah in less than 2 hours.

Arriving in Madinah was straightforward and getting to hotel was easy. However, the hotel (Emaar Royal) was completely below standard and more like a 3 star hotel. We had issues with broken items and plumbing in the room, misconfiguration of beds and dust everywhere which triggered allergies for some of us.

After complaining to the duty manager, we were given a suite which was a lot better and put the initial experience behind us and made our way to the blessed masjid an nabwi. The city was so relaxed, with plenty of dining options around the masjid and rather than being scammed by the local Pakistanis for ziyarat, we took the opportunity for an open top bus tour of Madinah which was exceptional!

Dinners at the hotel were good, however breakfast options were not as great.

We left for Dubai from Saudi for the 3rd leg of the journey with ease, however there were changes in our flights times and even a cancellation of tickets by Saudi Airlines so its best to arrive at the airport as early as possible in case of any last minute mishaps.

Would I use these guys again? Probably not as it's not too difficult to arrange for flights and hotel + trains or transfers yourself.

The customer service was excellent, and the staff were very polite and helpful. A special shoutout to Haroon for doing a great job!

I planned for Umrah, and started my online search for a reasonable package, I have contacted half a dozen companies. I have been contacted by them and they have sent me their packages. Mr.Haroon contacted me from HajjUmrah TRAVEL. He is very professional and replied to all my queries patiently.He helped me to choose the best and economic package.I have complete peace of mind,I don't have to worry about anything, JUST FOCUSING ON MY UMRAH AND IBADAH, In sha Allah.

It was an absolute pleasure booking through HajjUmrahTravels. Brother Danyal was an excellent agent who took care of everything, from visa, to hotels, flights and transportation. Alhamdullilah he was able to answer all our queries and adapt to our needs. Insha Allah, will be using their service in the near future, when Allah swt invites us again. Thank you once again Brother Danyal.

Salam! Brother Danial explained everything very clearly and was very kind and helpful while providing us information about the Umrah packages and their services. Very good communication and service provided.

We recently had the pleasure of booking our Umrah package through HajjUmrah Travels, and I can confidently say it was an extraordinary experience from start to finish. From the moment we reached out, our customer service representative, Balal, provided exceptional support. He was knowledgeable, patient, and ensured that every detail was tailored to our needs, making the booking process seamless and stress-free.

The accommodations truly lived up to their five-star expectations. In Makkah, we stayed at the Address Jabal Omar, which offered stunning views of the Haram, luxurious amenities, and impeccable service. In Madinah, the Pullman ZamZam provided an equally outstanding experience with its close proximity to Masjid al-Nabawi, elegant rooms, and warm hospitality. Both hotels ensured our comfort and made us feel like VIP guests throughout our stay.

Transfers between cities were smooth and punctual, and we were impressed with the high-quality vehicles and courteous drivers provided. The ziyarats arranged by HajjUmrah Travels were top-tier, covering all the key historical and religious sites. The guides were deeply knowledgeable, making the experience spiritually enriching and educational.

This trip exceeded all our expectations, and we are so grateful to Balal and the entire team for making it a journey we will never forget. If you are looking for a stress-free, luxurious, and spiritually uplifting Umrah experience, I wholeheartedly recommend HajjUmrah Travels.

Thank you for such a memorable and flawlessly organized pilgrimage!

I was completely impressed with their professionalism and customer service.
Their staff is not only friendly but also highly skilled. Pricing is fair and transparent definitely value for money.

We booked our Umrah package with Haroon. Alhamdulillah it has been smooth sailing since we left the UK. The most positive experience with not a single issue along the way. He responded efficiently anytime we needed something and provided us with the best hotels & transfers. Haroon sent a detailed email with our hotel confirmations and hotel transfers which made it easier to find.
We definitely would recommend them to family & friends and I pray Allah rewards Haroon for helping us on this beautiful journey. Thanks again!

Salam

Was recommended by family member who used them for Umrah

Spoke to Haroon who gave us excellent advice and gave us a 5 star service

Will recommend them to al my family and friends

Quick and efficient.

Very good service . Danyal provided me quotes as per the requirements very good cooperative staff.

Great service, very responsive, willing to provide a variety of quotes. Will use them going forward.

Umair from Hajj Umrah travels has provided excellent quotations and packages. Umair has been very helpful through out. Thanks for your services and communication.

Recently booked my umrah trip through this agency and I have to say the service was excellent and all transport within my trip that the agency provided was organised to my convenience and swiftly whenever asked. Istihak was really good and constantly helped me through out my trip and made it an amazing experience.
Would definitely recommend this agency to anyone going on hajj/umrah.

Prefect service -
Daniyal helped us throughout our Umrah booking , very happy with the service. very affordable rates without compromising the quality.

Jazakallah khair
Sabir