Hakaiculture レビュヌ 

3,122
•
TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

I placed my order in Sept., it is now Nov. T-shirt on sale. I still have not received my order. Now today they charged my card again for $30 for no reason, unauthorized. I have now been charged over... もっず芋る

5぀星のうち5の評䟡

I ordered 3 shorts because of the deal get 2 and get 1 free for the price of $90 and $5 for insured delivery. Totaling for $95 and I’ll tell you even that is a steal they are mad comfy better than N... もっず芋る

5぀星のうち5の評䟡

Well yes I bought they Hakai “berserk” shorts and yes I loved them because THE BLACKSWORDSMAN free my homie though and I hate you Griffith. When I bought the shorts they were realll short more like wo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

They always have cool promos going on where you can get anywhere from 10% or more off on your order. Or if you buy multiple items you sometimes get a few free! I had picked up a mystery box & got anot... もっず芋る

䌁業が回答したした

䌁業情報

  1. 衣料品店

圓該䌁業による蚘述

Pushing the boundaries of style by blending Japanese culture with streetwear to create clothing with a twist.


連絡先

4.2

ほが満足

TrustScore 5段階評䟡の4

3122件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(3,122)

過去12か月のレビュヌ数: 0ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Great quality!

I ordered some shorts for my boyfriends bday and he’s obssesed with them. Highly recommend. However buy them with AT LEAST a month anticipation becauae they take so long to ship.

2022幎10月6日
Hakaiculture ロゎ

Hakaiculture からの回答

Appreciate the support Gabriela

5぀星のうち4の評䟡

Amazing Customer Support

The support team responded a lot faster than I expected and they were really helpful when I had issues with one of my orders.

2022幎12月19日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Glad to hear that Angela

5぀星のうち1の評䟡

Horrible Shipping Times

Ordered the Cursed Mark Puffer and was really excited. Ordered it on November 26 of 2022 and have yet to have my orders shipped and it has been around 1.5 months. Contacted them multiple times only to receive apologies and nothing else.

2022幎11月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing customer service

Amazing customer service. There was a problem with my order and they fixed the issue immediately. Extremely happy with the products and customer service. Thank you

2023幎1月2日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Customers come first Luis, We're here to help whenever!

5぀星のうち1の評䟡

Terrible

Terrible! Still hasn’t got here for over a month and didn’t give me a tracking number until after 3 weeks

2022幎12月24日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Orders take 1-2 weeks to be processed and shipping takes 1-2 weeks. Puffer jackets take 2-3 weeks to be processed and 2-3 weeks to be shipped. We apologize for the wait.

5぀星のうち1の評䟡

I’m still waiting for my order I placed


I’m still waiting for my order I placed two months ago and I try and contact customer service they keep saying the same thing I just really want to receive my order thanks

2022幎12月18日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

We get 1k+ emails a day, so we sometimes forget to get back to you in the midst of all the emails, so please don't hesitate to remind us

5぀星のうち5の評䟡

I got my jacket it looks exactly what
I got my jacket it looks exactly what you’re supposed to look like and it fits really well

I got my jacket it looks exactly what you’re supposed to look like and it fits really well

2022幎12月16日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Thank you for the support, we appreciate you for ordering from hakaiculture.

5぀星のうち1の評䟡

Poor customer service

There was a lack of communication on their end in regards to my order, late responses with little to no information about what is really the issue, not to mention sending emails about everything but updates about my order and coincidentally the website was was down during this whole ordeal, but my order is just now being shipped. I ordered this as a surprise for my fiancé a month ago and now it’s ruined. You guys need to do better with customer service to create and keep building loyal clientele.

2022幎11月18日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Hey Laruyn, we apologize for this unsatisfactory experience, we will work on customer service with our orders and make sure orders are processed on time and shipped. We will make sure something like this won't happen again in the mere future.

5぀星のうち2の評䟡

Mid quality overall

Mid quality overall, the hakai brand is really mid and has some of the worst quality clothing in the market, the clothing isn’t true to size and for people who are impatient gotta go through hell waiting upwards of 3 months. They don’t have good clothing just good marketing, none of the clothing looks like the pictures I advise people who want to purchase to look for business anywhere else other than hakai, their clothing is overpriced and trash quality for 40 dollars and they try to mask this by throwing discount left and right and they even made a discount specifically on the day the queen died for the purpose of mocking her death.

2022幎8月12日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Please let us know how we can improve so the price meets the quality. We also apologize for the comment made on the queen, we apologize for the wait on the wait time for orders.

5぀星のうち1の評䟡

Never received my order, no refund, poor customer service

Never received my product after waiting over two months for an order over $250. After contacting customer service, received 2-3 word replies, and very ornery at that. Never got a full refund, or anything I ordered. They look like great shorts and apparel. But can't even comment on something I paid for and never received. Just can say, good luck getting your product, and best pray you don't have to interact with customer service.

2022幎12月1日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Processing takes 1-2 weeks, and shipping another 1-2 weeks--anything longer is mainly due to us being backed with a lot of orders. We get 1k+ emails a day, so we sometimes forget to get back to you in the midst of all the emails, so please don't hesitate to remind us

5぀星のうち1の評䟡

Awful

dog sh!t. ordered slides for about $40 they look cheap and nothing like the picture. also took about 3 months for my order to come in.

2022幎11月1日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Let us know how we can improve so the price meets the quality.

5぀星のうち2の評䟡

Shipping time is horrendous

Shipping time is horrendous. I ordered on nov 18 and still haven't even received a follow up email about my order

2022幎12月9日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

We get 1k+ emails a day, so we sometimes forget to get back to you in the midst of all the emails, so please don't hesitate to remind us

5぀星のうち1の評䟡

Ridiculous shipping

Ordered a jacket over 2 months ago. Got sent a link to a tracking site that says it was in transit. Proceeded to be in transit for 3 weeks so I emailed them asking why it was taking so long. Was then told that it hasn’t left the warehouse and they’re still waiting on stocks. I was given a refund for my order. Still disappointed as I waited over 2 months for a jacket I was anticipating, and it wasn’t even shipped.

2022幎10月5日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Processing takes 1-2 weeks, and shipping another 1-2 weeks--anything longer is mainly due to us being backed with a lot of orders. We get 1k+ emails a day, so we sometimes forget to get back to you in the midst of all the emails, so please don't hesitate to remind us

5぀星のうち1の評䟡

I ordered my man a jacket 3 weeks ago n


I ordered my man a jacket 3 weeks ago n still haven’t got it . Steady getting excuses . But still no jacket . Till then this place a scam in my heart!

2022幎12月3日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

Puffers take 2-3 weeks to be processed and 2-3 weeks to be shipped. Approximately 6-8 weeks to receive your jacket. We apologize for the wait.

5぀星のうち1の評䟡

DON'T ORDER

Like EVERYONE else here....I don't have and can't get a tracking number or a reply to my emails regarding a coat I ordered on Nov 8, 2022. NOW you can't even find their website!

2022幎11月8日
自発的なレビュヌ
Hakaiculture ロゎ

Hakaiculture からの回答

We get 1k+ emails a day, so we sometimes forget to get back to you in the midst of all the emails, so please don't hesitate to remind us

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