Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. O... ãã£ãšèŠã
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I've made a flooring order online to be fulfilled by the Lisburn branch. Niall contacted me and made sure I had my order delivered on the same day, well packed and as deep as possible in the driveway... ãã£ãšèŠã
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My second order delivered by Haldane Fisher. Service is helpful, friendly and they go out of their way to assist, particularly as I ordered the wrong timber and they spotted my error and called to ch... ãã£ãšèŠã
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The order confirmation said we would be informed when the order would arrive. We werenât. Consequently we were not at home when it came. We arrived back to find a very irate driver who had unloaded... ãã£ãšèŠã
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Haldane Fisher ã«ã€ããŠ
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Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, è±åœ
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
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Nice helpful staff made it good andâŠ
Nice helpful staff made it good and great prices
2026幎7æ18æ¥
Delivery didn't arrive as advised onâŠ
Delivery didn't arrive as advised on Thursday, I was then told Friday this was also cancelled and now put off until Monday.
Each time costs me a long journey to the site and time off work.
2026幎7æ16æ¥
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Trustpilot ã§ã¯ãæ¬ç©ã®äººéã«ããã³ã³ãã³ãã«éãã眮ããŠããŸãããã ãããã®äŒæ¥ã¯è¿ä¿¡åçš¿ã®äœæã«åœ¹ç«ã€ AI æ¯æŽããŒã«ã«ãã¢ã¯ã»ã¹ããããšãã§ããŸãã
The order confirmation said we would beâŠ
The order confirmation said we would be informed when the order would arrive. We werenât. Consequently we were not at home when it came.
We arrived back to find a very irate driver who had unloaded everything by himself.
I emailed the sales department but am still waiting for them to respond. It doesnât say much for their respect of their own employees either.
2026幎7æ16æ¥
Haldane Fisher ããã®åç
Good Morning Robert,
We appreciate you sharing your experience regarding the delivery notification and the subsequent arrival. We understand your frustration with the unexpected delivery and the delay in our sales department's response. We are actively looking into these issues to ensure better communication and service for all our customers.
Kind Regards
Sandra
Arrived on time
Arrived on time. Very helpful delivery driver, was actually the manager.
I would use again.
2026幎7æ14æ¥
Haldane Fisher ããã®åç
Good Morning Robert,
Thank you for the lovely review, I am thrilled to hear you are happy with the service we provide here at Haldane Fisher. We love hearing our customers are happy especially when this involves one of the Haldane Fisher team. We look forward to welcoming you back to the branch very soon.
Kind regards
Sandra
Amazing customer service and fast delivery
I've made a flooring order online to be fulfilled by the Lisburn branch. Niall contacted me and made sure I had my order delivered on the same day, well packed and as deep as possible in the driveway so that I could still use the rest of the space for my car. Amazing service throughout.
2026幎7æ23æ¥
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Haldane Fisher ããã®åç
Good Morning Douglas,
We are so pleased to hear about your positive experience with your recent flooring order from our Lisburn branch. It is wonderful to know that we were able to arrange a same-day delivery that was well-packed and thoughtfully placed to accommodate your needs. We truly appreciate you sharing your feedback.
Kind Regards
Sandra
Haldane Fisher ããã®åç
Good Morning Fabio,
Thank you for taking the time to leave your Positive feedback. Itâs great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
I have not yet received notification myâŠ
I have not yet received notification my order is ready for collection.
2026幎7æ16æ¥
Haldane Fisher ããã®åç
Good Morning Sabrina,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Good service & delivery
2025幎9æ28æ¥
Haldane Fisher ããã®åç
Good Morning John,
Thank you for taking the time to leave your Positive feedback. Itâs great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Very personable driver who willinglyâŠ
Very personable driver who willingly situated my order of sand at my property to accommodate my needs. I received exactly what I ordered in a timely manner and would order again from Haldane Fisher. Only thing I would have liked would have been a phonecall to say they were on their way.
2026幎7æ8æ¥
Haldane Fisher ããã®åç
Good Morning Helen,
We're so glad to hear you had such a positive experience with our driver and that your sand order was delivered to your satisfaction! We truly appreciate your kind words and your intention to order from us again. We also appreciate your feedback regarding a pre-delivery phone call; we will certainly consider this for future improvements to our service.
Kind Regards
Sandra
Ordered several items 26th June it'sâŠ
Ordered several items 26th June it's now 21st July and I've just asked for a refund on a fence panel that never arrived excuse after excuse from broken down van to Lisburn sending the wrong panel.I understand things like this happen in business but why do customers have to suffer for it ? It should be corrected at source within days not weeks.
2026幎6æ26æ¥
Haldane Fisher ããã®åç
Good Afternoon Stephen,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Good but not perfect
I ordered some fence horizontals from Haldane Fisher. The wood itself is very well priced indeed, the not so good aspect is the cost of delivery (delivery cost more than the wood itself) but this isn't any different to any other building supplier so not that much of a big deal.
One very good thing was delivery. It was quoted to be 5 to 7 days lead time but the wood was delivered literally within 24 hours, which was amazing.
The wood itself, it is OK but just OK. It is very soft wood so if you aren't careful, your fasteners will bore straight through. This isn't too much of an issue as if you are careful, it works. The main issue with the wood is that there was clear bowing from the offset which I was able to straighten out mostly but then when installing, one of the horizontals is twisted lengthways which I cannot straighten out and just have to put up with it not sitting flush against the fence post. This is the main negative of the purchase for me.
2026幎7æ13æ¥
Haldane Fisher ããã®åç
Good Afternoon Adam,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that you found our fencing timber competitively priced and that your order arrived much sooner than expected. It's great to know our delivery service made such a positive impression.
We're sorry to hear that some of the timber had bowing and twisting, which made installation more difficult. While timber is a natural product and some movement can occur, we understand how frustrating it is when a piece doesn't sit flush, and we appreciate you highlighting this to us.
Your feedback is invaluable to us and will be shared with the team as we continue to improve the quality of the products we supply. Thank you again for choosing Haldane Fisher, and we hope to see you again soon.
Kind Regards,
Sandra
Haldane Fisher ããã®åç
Good Morning Ryan,
Thank you for taking the time to leave us a review. We're delighted to hear everything went smoothly and that you had no issues. We look forward to seeing you again in the future.
Kind Regards
Sandra
Staff helpful and friendly
Staff helpful and friendly. Collected an online order. All very quick nd easy.
2026幎7æ12æ¥
Haldane Fisher ããã®åç
Good Morning Hazel,
We're so glad to hear that our staff was helpful and friendly during your online order collection. We appreciate your kind words.
Kind Regards
Sandra
Fast delivery
Fast delivery, good product. Definitely recommend them as a good trader!
2026幎7æ11æ¥
Haldane Fisher ããã®åç
Good Morning Ramona,
Thank you for your wonderful review! We're so pleased to hear that you experienced fast delivery and are happy with the product. We truly appreciate your recommendation!
Kind Regards
Sandra
Better communication
Order was a bit late but there was a genuine reason. Delivery guy was excellent. A bit more communication would have been appreciated.
2026幎7æ17æ¥
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Haldane Fisher ããã®åç
Good Morning Brian,
We appreciate your feedback regarding the delivery time and communication. We're glad to hear our delivery person was excellent. We are working to improve our communication during delays.
Kind Regards
Sandra
Very helpful
Very helpful, there's an older gentleman who cut wood for me, and was so nice..His attitude was a breath of fresh air, nothing was any trouble.
2026幎7æ10æ¥
Haldane Fisher ããã®åç
Good Morning Jean,
Thank you for this wonderful review! We are so pleased to hear that you had such a positive experience with a member of our team. It's always great to know our staff are providing excellent service.
Kind Regards
Sandra
Haldane Fisher ããã®åç
Good Morning Elisha,
We're so happy to hear you found our pricing excellent and the pick-up and exchange process easy! We appreciate your positive feedback. We look forward to seeing you again soon.
Kind Regards
Sandra
Easy navigation of site
Easy navigation of site to the item I wanted. Straight forward process to purchase. My choice was click and collect. Kept informed of availability of collection. Collection completed and will use this service again or delivery for larger quantities. Thank you.
2026幎7æ9æ¥
Haldane Fisher ããã®åç
Good Morning Mrs Bailie,
We are so pleased to hear that you found our website easy to navigate and the purchase process straightforward. It's wonderful that our click and collect service met your expectations, and we appreciate you sharing your positive experience. We look forward to seeing you again in the future!
Kind Regards
Sandra
Product was as described
Product was as described. The guy in the timber yard was very friendly and efficient.
2026幎7æ9æ¥
Haldane Fisher ããã®åç
Good Morning Glenn,
We are so pleased to hear that the product met your expectations and that you received friendly and efficient service from our timber yard team. Thank you for your kind words!
Kind Regards
Sandra
Brilliant service
2026幎7æ9æ¥
Haldane Fisher ããã®åç
Good Morning Paul,
Thank you for taking the time to leave your Positive feedback. Itâs great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
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