Easy service to use online and delivered within the timeframe provided. shoutout to Keith the driver who actually had went past his scheduled hours on Friday to get my order delivered to begin work o... もっと見る
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A little disappointed when I went to collect an item we had ordered and it wasn't in stock. The young lady who served was unbelievably helpful explaining what had happened and the item wasn't in stock... もっと見る
企業が回答しました
Robert was a great help with getting bathroom suite ordered. Fiona was great for getting delivery sorted. The crew who delivered the suite was unhelpful. Left the bath on the palette in the driveway a... もっと見る
Brilliant have ordered both inshop in person and online. Staff really helpful. Great comms so.you know exactly when deliveries are arriving . Good quality products
企業が回答しました
企業情報
Haldane Fisher について
当該企業による記述
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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連絡先
Shepherds Way Carnbane Industrial Estate, Newry , BT35 6QQ, Newry, 英国
- 028 3026 3201
- info@haldane-fisher.com
- haldane-fisher.com
4.4
優良
2465件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MDF Skirting board for minor repair…
MDF Skirting board for minor repair supplied by Lisburn branch. Helpful staff and easy to order online and collect.
2026年6月15日
Haldane Fisher からの回答
Good Morning Mr Roberts,
We are so glad to hear you had a positive experience with our Lisburn branch and found our staff helpful. Thank you for your kind words! We look forward to seeing you again soon.
Kind Regards
Sandra
Haldane Fisher からの回答
Good Morning S.Y,
We are glad to hear about your positive experience with our dispatch and communication. Thank you for your kind words. We look forward to seeing you again soon.
Kind Regards
Sandra
Haldane Fisher からの回答
Good Morning Barry,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
Seriously poor supplier
Still waiting on the order. They do not answer the phone or return phone messages left. They do not reply to emails. Also the price is double the cost of Murocks Ltd for exactly the same materials.
Seriously not happy with Haldane Fisher who have left me in a serious deep hole of which Murdocks Ltd have got me out of. Seriously poor company of which I wouldn’t use again even if they were the last people on earth.
2026年6月12日
Haldane Fisher からの回答
Good Morning SA Hendrick,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Easy Service
Easy order, confirmation and delivery. Excellent comms and everything sent and received in good order. A*
2026年6月11日
Haldane Fisher からの回答
Good Afternoon Mark,
We are so pleased to hear your order, confirmation, and delivery were easy, and communication was excellent. Thank you for your kind words!
Kind Regards
Sandra
Delivery didnt arrive on monday 8th…
Delivery didnt arrive on monday 8th june, rescheduled for tuesday. Rang and confirmed ok for tuesday in am. Later in day wood hadnt arrived in yard so i cancelled order. Part of order was then delivered. No word from them until cancelled wood was delivered on friday. Then had to pay for wood over phone and thought all done until the driver arrived sat morning to take back wood id repaid for. Really disorganised
2026年5月28日
Haldane Fisher からの回答
Good Afternoon Stephen,
We sincerely appreciate you sharing your experience and feedback. We are very sorry for the significant disorganization and multiple delivery issues you encountered. We are reviewing our processes to prevent such incidents.
Kind Regards
Sandra
Even though Haldane had made a mistake…
Even though Haldane had made a mistake with what I had paid for they honoured my purchase
2026年5月27日
Haldane Fisher からの回答
Good Afternoon Paul,
We're glad we could honor your purchase despite the initial mistake. Thank you for your positive feedback!
Kind Regards
Sandra
Haldane Fisher からの回答
Good Afternoon Bill,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Straightforward process, no problems.
Product I needed easily found, ordered and picked up. Would use again.
2026年5月26日
Haldane Fisher からの回答
Good Afternoon Fergus,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Ordered online and paid for got a phone…
Ordered online and paid for got a phone call few days later ready for collection very easy and hassle free.
2026年5月26日
Haldane Fisher からの回答
Good Afternoon Gary,
Thank you for the feedback, We are truly blown away by your experience with our team.
Together we are constantly striving to provide our customers with a professional, Informative, and transparent service experience from start to finish. We deeply appreciate your trust in us. We look forward to seeing you back in our store very soon.
Kind Regards
Sandra
The delivery driver was very helpful
2026年5月25日
Haldane Fisher からの回答
Good Afternoon George,
Thank you for taking some time to leave feedback and for the fantastic 5 star review. We are so glad to hear that our colleagues there were able to assist and provide such great customer service while delivering your order. We look forward to you returning to our stores in the near future.
Kind regards
Sandra
Very poor service and customer liaison
Very poor service and customer liaison. No updates or delivery notification when delayed delivery
2026年6月15日
Haldane Fisher からの回答
Good Afternoon Gordon,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Ordered my stuff on Tuesday to be told…
Ordered my stuff on Tuesday to be told it would be delivered on Thursday half came on Thursday only to be told by thr driver that the other half would be first thing Friday morning nothing on Friday after emails to the manager at lunchtime was promised that the order would be filled by the end of the day . Nothing again phoned on Saturday morning no answer emailed first thing Monday to ask where it was yo be told they've no lorry as its being fixed not be able to get it out till Wednesday if they get lorry fixed absolutely disgraceful behaviour wouldn't use them again
2026年6月8日
Haldane Fisher からの回答
Good Afternoon Mr Graham,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Haldane Fisher からの回答
Good Afternoon Neville,
Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.
Kind regards
Sandra
After delayed delivery of rebar finally…
After delayed delivery of rebar finally delivered this morning
They rung me on Friday said I was at work but to drive lorry down drive and drop by garage
No to much effort dropped on grass at entrance to house
Will never use this company again
2026年6月13日
自発的なレビュー
Haldane Fisher からの回答
Good Afternoon Kevin,
We're sorry to hear about the issues with your rebar delivery, especially the placement. We are reviewing our delivery procedures to prevent this from happening again.
Kind Regards
Sandra
Haldane Fisher からの回答
Good Afternoon Victor,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Purchased online and collected in…
Purchased online and collected in store. Very efficient professional attention.
2026年5月21日
Haldane Fisher からの回答
Good Afternoon Siobhan,
We're glad to hear you had such an efficient and professional experience with our in-store collection! Thank you for your kind feedback.
Kind Regards
Sandra
Counter staff friendly online order…
Counter staff friendly online order pickup, will use again.
2026年5月20日
Haldane Fisher からの回答
Good Afternoon Stephen,
We are so glad you had a positive experience with our counter staff and online order pickup. We appreciate your kind words!
Kind Regards
Sandra
Excellent service!!
Responded very quickly to my online order by email. Delivered the next day ahead of schedule. Very well packaged on a pallet. Product exactly as purchased. Very pleased with Haldane Fisher!
2026年6月1日
Haldane Fisher からの回答
Good Afternoon John,
We are so pleased to hear that your online order was processed quickly and delivered ahead of schedule. Your satisfaction with the product and packaging truly means a lot to us. Thank you for your kind words!
Kind Regards
Sandra
Haldane Fisher からの回答
Good Afternoon Coleen,
We're glad you enjoyed our service and timely delivery. We appreciate your kind feedback.
Kind Regards
Sandra
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