Just been into your shop and was assisted by a lovely lady called Clare. She was extremely helpful and attentive, even helpful with my dignity whilst trying on outfits in your store. She was patie... もっと見る
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Great range of products. Excellent communication with delivery status. Only minor critisism is that the images show items that aren't included. This is stated on the page but it's not initially obviou... もっと見る
Very happy with service I received and even more happy with product ( Dr Fangore). Didn't I would find any stock left in UK but Halloween House delivered. I buy animatronic props every year and def... もっと見る
Since I walked into Halloween house the staff have been so friendly and helpful every year . And there range of animatronics are amazing would definitely recommend to anyone who loves Halloween.
企業情報
当該企業による記述
Halloween House is Europe’s largest Halloween store and the UK’s leading specialists in all things spooky. Visit us at they Merry Hill Centre in Brierley Hill to explore thousands of costumes, horror masks, animatronics, props, home décor, make-up, decorations, collectibles and frightfully good surprises. Our online shop now brings a hand-picked selection of Halloween House favourites straight to your door. But for the full experience, visit the store - where incredible displays, life-size scares and more products than you can imagine are waiting around every corner. Not your ordinary Halloween shop. Come and see what is lurking inside 👻🎃💀
連絡先
Unit 82-83, Lower Mall, Merry Hill Centre, DY5 1QX, Brierley Hill, West Midlands, 英国
- contact@halloweenhouse.co.uk
- halloweenhouse.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Best costumes for your own favourite…
Best costumes for your own favourite horror characters at the right price mine came just in time for Halloween 🎃
Halloween House is always an amazing…
Halloween House is always an amazing visit. Found it last year and returned this year. Each year we have brought an animatronic from them. This year we took advantage of the website and ordered it to be delivered as we had no space in the car. We will be back next year
Since I walked into Halloween house the…
Since I walked into Halloween house the staff have been so friendly and helpful every year . And there range of animatronics are amazing would definitely recommend to anyone who loves Halloween.
Just been into your shop and was…
Just been into your shop and was assisted by a lovely lady called Clare.
She was extremely helpful and attentive, even helpful with my dignity whilst trying on outfits in your store.
She was patient and understanding.
Such an asset to your company, thank you Clare for all your help in my purchase.
1st class customer service
1st class customer service. Will definitely shop with them again 💯🎃❤️
Excellent service from start to finish…
Excellent service from start to finish — the staff were friendly, the turnaround was fast, and everything was exactly as promised. Highly recommend." Can’t wait for Halloween night

Halloween House からの回答
Brilliant and very quick delivery
I am a first time customer with…
I am a first time customer with Halloween house and the customer support i have received has been outstanding,the staff have gone above and beyond to help me with a faulty product i received get rapidly replaced.
I cannot thank them enough and it is this type of service and customer care thay is not only highly appreciated but also will personally keep coming back to do business with.
It has been a real pleasure and i am more than greatful so honestly thankyou so much for everything 😁🤝🏻👍🏻
Very happy !!
Very happy with service I received and even more happy with product ( Dr Fangore). Didn't I would find any stock left in UK but Halloween House delivered. I buy animatronic props every year and definitely recommend and would use again!
Thanks!
Hi finally visited in a 11 months ago…
Hi finally visited in a 11 months ago lewis and other staff members were approachable and helpful and efficient cant wait to shop 😊 again
Great range of products
Great range of products. Excellent communication with delivery status. Only minor critisism is that the images show items that aren't included. This is stated on the page but it's not initially obvious which does taint the value for money slightly (which is why I only gave 4 stars). However, we love the products that we purchased.
Really good website wonderful…
Really good website wonderful animatronics and delivery was quick
An amazing shop
An amazing shop, with everything Halloween related and more. Fantastic customer service both in store and on-line
Top notch products and service
Great online experience makes me want to visit the store although it’s 5 hours drive!
I had some questions about the animatronics they were really helpful & quick to respond so it gave me the confidence to buy.
Definitely will be using again.
staff very helpful
Horrible
Horrible. Got racially discriminated against. So obvious. Saw the guy at front, gave us a dirty look yet I still smiled and browsed around for a while. While leaving, rudely accused of stealing, clearly lying to our face that someone ‘radioed’ him. Get this ridiculous lad out. No manners whatsoever. We had nothing on us if we wanted to steal in the first place, this was clearly racially motivated by the dirty looks and glances at our attire.
Fast delivery, great experience!
Ordered a couple animatronics and some Ghost Face merch from their website and all was perfect. Fast delivery and items arrived in perfect condition. Couldn't find these props anywhere else, so thank you!!!
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