We’ve just returned from an incredible school ski trip to Canada, and I honestly can’t recommend it highly enough. From start to finish, everything was absolutely perfect — every detail was hand... もっと見る
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As always, Halsbury has delivered an amazing experience for our students. Everything was planned to perfection and went well. A big shout out to Beckie!
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We are very dissapointed with our experience with Halsbury. Ollie sold us a ski trip to Sestriere, staying in Cesana. When we arrived it turns out we could only ski in Claviere, a much smaller resort.... もっと見る
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From the very first contact with Halsbury, the process of organising a large-scale residential trip abroad was a pleasure. The initial quotation and booking was handled very efficiently by Natalie, an... もっと見る
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企業情報
当該企業による記述
Learning that takes on the world. School trips that keep eyes up, phones down and work for every budget.
連絡先
35 Churchill Park, NG4 2HF, Nottingham, 英国
- 01159 404 303
- enquiries@halsbury.com
- halsbury.com
4.4
優良
234件のレビュー
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Halsbury Travel Group are excellent…
The Halsbury Travel Group are excellent to work with. Friendly, helpful and supportive, we have a strong working relationship.
2024年1月25日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Paul, thank you so much for taking the time to share this review with us. We're really pleased to hear that you've found our staff to be friendly, helpful and supportive. That's exactly what we aim for, so we're pleased to know that's been reflected in your experience.
Thank you again for your kind words, your feedback is really valuable to us. - Kylie
Independent School Ski Championships (2023)
The ISSC, organised and delivered by Halsbury in partnership with Impulse, was brilliant! The week was very well organised and our travelling party were supported by excellent staff throughout the week. Our accommodation was perfect for a school trip and the programme of events allowed for an action-packed week. We were impressed that Halsbury and the team took all feedback given in the previous year and showed clear efforts to ensure that all schools had the best time possible. Thank you to Halsbury and Impulse!
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Thank you so much for taking the time to share your thoughts about your experience with us at the recent ISSC racing event.
We’re delighted to hear that you found the event to be well-organised and that the support provided by our staff had a positive impact on your group’s experience.
Acting on feedback from previous year’s is a crucial part of ensuring that our groups have the best possible experience. We’re really pleased to hear that this came across.
Thank you again for your feedback. We look forward to welcoming you to ISSC 2024! - Maria
“Learning how to race was a great…
“Learning how to race was a great experience to gain more knowledge of different parts within the snowsports industry. I really enjoyed speaking to the other more experienced racers about their stories. I really loved how racing improved my skiing skills and to be given the opportunity to do so is a dream come true. The whole team created a really fun environment and made it a great experience. The activities outside of skiing were so much fun and helped me to improve my confidence. Thank you Halsbury and ISSC ”
“The experience really pushed e out of my comfort zone and helped me to improve my own personal attributes and confront my confidence and lack of self belief. I grew not only technically but personally too. I also was so lucky to be given the opportunity to learn more about the snowsports industry. I cant thank you enough for giving this opportunity to us at Snow Camp.”
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Thank you so much for taking the time to share your thoughts about your experience with us at the recent ISSC racing event.
We're delighted that taking part in the racing not only improved your skiing skills but also your confidence. Creating a fun and positive environment for our participants is one of our top priorities, and it's fantastic to hear that you had a great time both on and off the slopes.
I’ll be sure to share your comments with the rest of the team who will be thrilled to hear your feedback. - Kylie
The Independent School's Ski Championships 2024
What a fantastic experience for our students. The ISSC organised by Halsbury Travel was well organised with extremely friendly and knowledgeable staff. The instructors were brilliant, hotel right on the slopes! Just an amazing week!
Many thanks to the Halsbury team. Rob Holt - Felsted
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Rob, thank you so much for your fantastic review of your experience at the recent ISSC ski racing event in Sestriere! We’re delighted to hear that your students had such a positive and memorable time.
It's wonderful to hear that you found our event to be well-organised, and we appreciate your kind words about our friendly and knowledgeable staff. Our team works diligently to create a seamless and enjoyable experience for everyone involved, and we're thrilled that it reflected in your feedback.
We're really pleased that the instructors made a positive impact, and that the hotel's location on the slopes added to the overall experience.
Thank you once again for your kind words. Your feedback is incredibly valuable to us. We look forward to welcoming you to ISSC 2024! - Anna
It's been a pleasure working with…
It's been a pleasure working with Halsbury Travel. They excel in their receptiveness to ideas, fostering a collaborative environment that welcomes and integrates our suggestions into their planning.
Halsbury Travel is also notable for its eagerness to embrace new technologies, going beyond just keeping up with trends to seek out innovations that enhance its service efficiency and quality. Their forward-thinking is a significant asset
Their support team deserves praise for their patience and reliability. They have consistently offered timely help, addressing our queries and concerns with great patience and ensuring responsive communication and consistent service.
Overall, our experience with Halsbury Travel has been outstanding. Their dedication to success, combined with their expertise and innovative methods, makes them a fantastic partner. We look forward to continuing our partnership and exploring new opportunities with Halsbury Travel.
2024年1月9日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Chris, thank you so much for taking the time to write this review.
We're thrilled to hear that you find our team receptive to ideas and that we've been able to create a collaborative environment that integrates your suggestions into our planning.
We look forward to continuing working with you. - Kylie
Review of Halsbury Travel Group for…
Review of Halsbury Travel Group for ISSC 2023 in Sestriere, Italy.
I recently had the pleasure of experiencing a ski trip organised by Halsbury Travel Group for the Independent Schools Ski Championships (ISSC) 2023 in Sestriere, Italy, and I am thoroughly impressed. From the outset, the company showcased exceptional communication skills, keeping us informed and engaged throughout the entire process. Their meticulous attention to detail ensured a smooth and hassle-free experience.
Upon arrival in Sestriere, we were greeted by Halsbury's friendly and knowledgeable representatives. Their presence was a significant advantage, providing on-the-spot assistance and ensuring all our needs were promptly met. The reps were not only helpful but also genuinely passionate about making our experience memorable.
The overall organization of the trip was impeccable. From transportation to accommodation, everything was flawlessly coordinated, allowing us to focus solely on the excitement of the championships. The accommodations provided were exactly as described, comfortable, and well-suited for our group's needs.
Halsbury Travel Group's expertise in managing such a significant event was evident in every aspect of the trip. Their ability to cater to a large group while maintaining high standards of service is commendable. The seamless integration of our schedule with the championship events made our experience stress-free and extremely enjoyable.
In summary, Halsbury Travel Group delivered an outstanding service for the ISSC 2023. Their professionalism, attention to detail, and exceptional customer service made our ski trip an unforgettable experience. I highly recommend Halsbury Travel Group for anyone looking to organize a group travel event, especially in the context of sports and educational trips. Their expertise in handling large groups and ensuring a high-quality experience is truly noteworthy.
2023年12月16日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Elle, we can’t tell you how delighted we are to read such a positive endorsement of the service we’ve provided and to hear the impact this had on your group’s overall experience.
We’re thrilled to hear that you felt that all aspects of the event were well organised, both in the lead up to your departure and whilst you were away. We strive to provide a seamless and hassle-free experience from the moment you first contact us until the conclusion of your trip, and we're delighted that this was reflected in your experience.
Our team takes pride in being friendly, knowledgeable, and passionate about creating memorable experiences for our groups. It's fantastic to hear that our reps in Sestriere were able to provide on-the-spot assistance and ensure all your needs were promptly met.
We know how much work goes into coordinating a trip like this from a group leader’s point of view. So, ensuring that our groups can focus solely on the excitement of the event is always our goal, and we're thrilled to have achieved that.
Thank you for taking the time to share your experience with us. Your feedback is invaluable to us, and we look forward to welcoming you at ISSC 2024! - Kylie
Excellent ski trip
Halsbury hosted an excellent trip for the Independent Schools Ski Championships. The high number of reps available for support, their friendliness and their helpfulness made the trip a great success. Will be recommending! Thanks Halsbury!
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Lydia,
We really appreciate you taking the time to provide this very kind review.
We're so pleased to hear that you had such a wonderful time at the recent ski racing event. And it's fantastic to hear you had such a positive impression of our staff. They'll be really thrilled to receive your feedback.
We hope to see you back on the slopes for ISSC 2024! - Kylie
A team that cares....
Working with Katie and the team has been a great experience and it is refreshing to work with a company that really cares about students having an amazing experience.
2024年1月3日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Chris, thank you for taking the time to write this review.
We're really pleased that you've had such a positive experience working with us. We'll pass this on to the team who I'm sure will be delighted to hear it.
We look forward to continuing working with you. - Ellie
Amazing school race trip
Amazing school race trip. So well staffed (who were friendly and fun) and efficient organisation. Thorough communication and any issues sorted quickly. Evening entertainment was great.
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Tara, thank you for taking the time to write this wonderful review.
The annual school ski championships is one of the highlights of our year. It's great to hear you had such a positive experience.
We're so pleased that you felt our staff were friendly and fun, and that communication was thorough and efficient.
We hope to see you back on the slopes for ISSC 2024. - Kylie
Customer experience driven
Having worked with Halsbury Travel recently to deliver merchandise for the ski championships in Sestriere, it was clear that they really keen on getting the customer experience right, considering everything for the event to the last detail. We found them to be professional and easy to work with throughout. Have a great time at the event ⛷️
2023年12月15日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Neil, thank you so much for this wonderful review. We’re really pleased to hear that you’ve picked up on our customer experience focus and that our team were professional and easy to work with. We look forward to continuing working with you. - Kylie
KS4 trip to Rome…
Super organisation and suggestions for a 4 day KS4 and 5 trip to Rome. We took 31 students to Rome and everything went according to the itinerary. What really stood out was the ability to contact our coordinator at anytime to help with questions and logistics. Highly recommended!
2023年11月30日
自発的なレビュー
Halsbury Travel Group からの回答
Thank you for taking the time to write this wonderful review following your recent trip to Rome.
We’re so pleased to hear that your itinerary went ahead as planned and that your trip coordinator was on hand to answer all your queries and give recommendations. That’s exactly what we’re here for.
We’ll be sure to pass on your comments to Leonardo and the rest of the team.
Thank you once again for such a lovely review and we look forward to working with you on your next school trip! - Kylie
A pleasure to work with
Having worked with Halsbury throughout 2023, we've been incredibly impressed by the passion and dedication of their entire team. This is a company who truly cares about the service they are delivering, and their knowledge and expertise is simply incredible. It's so lovely to work with partner that feels like it's genuinely trying to change lives though the experiences they deliver for young people. Keep up the amazing work.
2023年10月16日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Tim, thank you for taking the time to write this fantastic review. It's great to read such a positive endorsement of the service we provide. We believe passionately that school travel has the potential to change young people's lives. We're really pleased to hear that comes across. We look forward to continuing working with you. -Kylie
Positive experience
I've been working with Halsbury Travel for the last year and it has been a pleasure. They are friendly, positive and always try to go the extra mile for their customers.
2023年11月20日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Neil, thank you for your kind review. It's great to hear you've had a positive experience working with us. - Kylie
Tournament
The venue itself is in a perfect location and the whole environment is custom-made for children and young adults. It is like a small city with lots of add-ons. The staff is very friendly and they work hard around the clock to make your/our experience better. The food was very good and the bar is great with huge wall screens and smaller TVs on the side. Well done Cambrills you were very good to us. Also, last but not least I forgot to mention Asha and Jack who made sure that we had all we needed and they were always there to assist with whatever.
2023年11月10日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Luka,
Thank you so much for writing this review. It's great to have your feedback on the Cambrills resort venue. We’ll pass this on to the team there who I’m sure will be delighted to hear it. We were receiving regular updates from our in resort reps and it sounds like the tournament was a great success.
Thank you again for taking the time to share your comments. - Kylie
Excellent service provided by Halsbury
Excellent service provided by Halsbury, as usual. They are very good at tailoring your trip to your needs, showing flexibility and reactivity when necessary.
This was our 4th trip to Nice and all involved had a fantastic time, students and staff alike.
2023年10月20日
自発的なレビュー
Halsbury Travel Group からの回答
Hi M Gregoire,
We really appreciate you taking the time to write this wonderful review!
Every group's requirements and learning objectives are unique to them. So, we understand the importance of offering a bespoke and flexible service. It's fantastic to hear that's something you value from your experience of planning trips with us.
We look forward to working with you on the next trip. - Kylie
School trip to Rome
Halsbury made the booking of the tour as easy and as flexible as possible and made sure that we were supported throughout our stay in Rome.
2023年10月14日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Mark,
Thank you so much for your kind review!
We're delighted to hear that you found the process of booking your tour easy.
And it's fantastic to hear that you felt well-supported during your trip to Rome.
We're so pleased that you all had a great time in Italy and we look forward to working with you on your next school trip! - Anna
Outstanding service provided
Outstanding service provided. The team were professional and accommodating. They organised an outstanding trip and considered all the finer details. Leonardo, Gaynor and Alex all worked tirelessly to fix any issues.
2023年9月29日
自発的なレビュー
Halsbury Travel Group からの回答
Hi C Georgiou,
Wow, thank you so much for such a fantastic review!
We're absolutely delighted that you found our service to be outstanding and that you felt our team were professional, accommodating and meticulous in their planning - they'll be thrilled to hear this.
We will certainly pass your comments on to Leonardo, Gaynor and Alex in particular, who will all be very pleased to hear you had such a good time.
Thank you once again for such a lovely review and we look forward to working with you on your next school trip! - Anna
Fantastic partner
Halsbury Travel is a great customer to work with, having tackled some really interesting projects throughout the last year that have been both challenging and rewarding, especially working with such a diverse team from all over the world. Glad to see that travel is still valued as part of the school life, certainly takes me back a bit.
2023年11月2日
自発的なレビュー
Halsbury Travel Group からの回答
Hi Christopher, thank you for taking the time to write this review. We certainly agree that working with a diverse team of different nationalities is incredibly rewarding. We're really pleased to hear that's something you've valued from your time working with us. We look forward to working with you in the future. - Kylie
Fabulous!
Fabulous! A fantastic trip created by a fantastic company. Nothing was too much trouble and the attention to detail could not be faulted which resulted in a much enjoyed and memorable trip to Iceland.
2023年10月23日
自発的なレビュー
Halsbury Travel Group からの回答
Hi D Beament, thank you so much for taking the time to review us. We're so pleased to hear that you had a memorable trip to Iceland that everyone enjoyed. And it's really great to hear that you felt well supported by our team - they'll be thrilled to hear this. Thank you once again and we look forward to working with you on your next trip - Anna
Badly organised trip
Badly organised trip, itinerary seemed like a last minute cut and paste job and there were multiple failings with various aspects of the organisation, I don't want to waste any more time explaining here as I still need to write a detailed complaint to them but I certainly do not recommend or would use again.
2023年10月19日
自発的なレビュー
Halsbury Travel Group からの回答
I’m sorry to hear that you were disappointed with certain aspects of the organisation of your tour. I can see from our records that we’ve had some feedback from you on this already. We’re always looking to improve the service we provide, so we would welcome further details on the specific issues you encountered so that our customer experience team are able to investigate. Please send this to feedback@halsbury.com - Kylie
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