Handpicked CBD ロゎ
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Handpicked CBD レビュヌ 318

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TrustScore 5段階評䟡の4.5

4.6

怍物薬店
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5぀星のうち5の評䟡

Amazing service by Charles and Shana. Placing an order was simple. Kept me updated through the order process and were kind enough to add masks and some CBD samples. Would highly recommend.

5぀星のうち4の評䟡

Products CBD Brothers oil very good price, My only complaint is that i was charged twice for postage, which was way high.. The most annoying part was both orders came in ONE PACKAGE. so charging TW... もっず芋る

5぀星のうち5の評䟡

I bought some CBD capsules for my daughter and was impressed by how quickly they arrived. The website was easy to use and the price was competitive, too. Would recommend.

5぀星のうち5の評䟡

Really great service from the team, made my first order and the items arrived well packaged and with a complimentary discount code. Unfortunately one of the items was missing but a quick email to them... もっず芋る

䌁業情報

  1. 怍物薬店

圓該䌁業による蚘述

Handpicked CBD is the UK's #1 online retail destination for buying high-quality, tried & tested CBD products. Get the latest offers on the UK's top CBD brands.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

318件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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5぀星のうち1の評䟡

The website went down at the payment


The website went down at the payment stage as I didn’t get a confirmation that the order had been processed and it bombed me out to the start I placed another order which went through fine but when I checked my bank two payments had gone through ! I have emailed for a refund but not heard back yet !

2020幎12月24日
Handpicked CBD ロゎ

Handpicked CBD からの回答

Hi Elizabeth,

Many thanks for taking the time to leave a review, and my sincere apologies for the issues you experienced at checkout on Handpicked.

I can see from the system that you successfully made two orders in quick succession (1x Vitality CBD 4800mg CBD Oil Lemon Flavour and 1x Vitality CBD 4800mg CBD Oil Berry Flavour), hence the two charges to your account.

I can also see that both of those products have been successfully delivered to you.

Of course if your intention was only to buy one then we would be more than happy for you to return the one you do not want and process your refund. That is no problem at all.

Please let me know what you would like us to do and I'll get it actioned for you right away. You can contact me directly at emily@handpickedcbd.com

Many thanks and Merry Christmas
Emily

5぀星のうち1の評䟡

No stars as product still not arrived.

No stars as product still not arrived.

Please contact me to let me now when product is due for delivery?

2020幎12月8日
Handpicked CBD ロゎ

Handpicked CBD からの回答

Hi Sally,

Many thanks for taking the time to leave us a review, and my sincere apologies for the delay in receiving your item.

I completely understand your frustration here as it's been 8 days since we dispatched it yet it's still sitting in with Royal Mail per the tracking number: 32-058 427 3000-209 54F A27. Unfortunately once we have dispatched the product it goes into the hands of the delivery provider and we are at their mercy to carry out their service.

I have had another 2 patches sent out for you today by way of an apology, so you should be getting those tomorrow or friday.

Once again, my sincere apologies for this inconvenience, if you'd like to contact me directly I'm on emily@handpickedcbd.com

Thanks
Emily

5぀星のうち1の評䟡

Product not delivered on time

2020幎12月5日
Handpicked CBD ロゎ

Handpicked CBD からの回答

Hi Jalpa,

Many thanks for taking the time to leave a review. I'd like to offer my sincere apologies for your product not being delivered on time. Unfortunately we are currently seeing some delays in shipping given the time of year and the current COVID-19 situation.

Once we have shipped an order it goes into the hands of the delivery service - in this case Royal Mail - and we are at the mercy of them delivering on time, which frustratingly leaves us a little helpless in the process.

I understand you have now received your order and there is another one on its way too. Once again my sincere apologies for the inconvenience.

If you would like to message me directly my email is emily@handpickedcbd.com

Many thanks
Emily

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