My initial face to face contact in Banbury went well, however the lack of communication thereafter was staggering. I will send out a pre sales email before hand, they said, they didnât. They put o... ãã£ãšèŠã

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The whole service was brilliant. We called up to ask for a home visit which was free of charge, we had no idea with having a clear out due to death in the family if some certain items were worth anyth... ãã£ãšèŠã
First contact was William (Etwall branch) who specialises in coins. He was clearly passionate about his expertise in this field. His estimates were pretty much spot on. Everything went smoothly from s... ãã£ãšèŠã
Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a... ãã£ãšèŠã
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Hansons Auctioneers ã«ã€ããŠ
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Hansons Auctioneers Reviews: Discover Why Clients Trust Hansons Again and Again
Because Every Object Has a Story to Tell....
At Hansons, we donât just auction items - we bring history to life, one treasured object at a time. Whether youâre clearing a collection, finding a new home for a family heirloom, or bidding on a piece that speaks to your soul, weâre here to make every moment meaningful.
GET A VALUATION
With over 20 years of experience and a growing network of twelve auction centres across the UK, Hansons is proud to serve sellers and buyers from all walks of life â from seasoned collectors to first-time auction-goers. Our expert valuers treat every object with care and curiosity, searching for the story behind the surface. Clients return again and again not just for our expertise, but for the personal touch we bring to each and every lot. Weâve helped uncover forgotten fortunes in lofts, reunited families with long-lost heirlooms, and sent teddy bears and vintage Rolexes on journeys around the globe.
What makes Hansons special?
Itâs the theatre of the saleroom, the thrill of the chase, and the joy of discovery â all wrapped into a process thatâs welcoming, professional, and refreshingly human. Our dedicated team handles everything from free valuations and house visits to international bidding via HansonsLive, our global online platform.
From antique books and showbiz memorabilia to gold coins and fine art, we celebrate the quirky, the valuable, and the deeply sentimental. Because we know that behind every item is a memory waiting to be shared.
So whether youâre letting go, searching for something special, or simply love the excitement of the auction, come and be part of the Hansons story. Discover why thousands trust us with their treasures, and why many call us not just auctioneers, but storytellers, too. GET A VALUATION UPCOMING AUCTIONS NATIONWIDE LOCATIONS
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Heage Lane, DE65 6LS, Derby, è±åœ
- 01283 733988
- service@hansonsauctioneers.co.uk
- hansonsauctioneers.co.uk
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A good service
So far so good. A great service from the beginning. A good valuation and sold for a bit more than I expected. Contacted me once sold. Would recommend. Will be using them again.
If I could leave zero I would
If I could leave zero I would. Nothing good to say. Lost items, sold bundles that didnât go together for pennies. Still havenât found all the items a year later. No empathy and no solution as yet offered. Stay away
Professional friendly stress free
Professional friendly stress free . Would highly recommend
Dont get to excited !
The guy that came to our house didn't really give us any clue about the things we had, he seemed rushed & not really interested so much so he took our stuff & didn't leave us a receipt, I've had to chase them. One email said I had to pick the unsold items up 5 days after the sale but they didn't send the email until a week after ! We didn't feel he pushed items in the sale , we've watched others that are more enthusiastic.
Very happy with the way I was informedâŠ
Very happy with the way I was informed of how my items would be sold at the auction.
Very nice polite people and pleasedâŠ
Very nice polite people and pleased with the outcome.
Shall be looking out some more items for future sales, as my children have told me to thin things out.
All went well
All went well. I hoped that the paintings I left for the auction would be marked as being painted by artists who were Royal Academicians. They might have created more interest.
Arrived damaged, misdescribed, no fair resolution
Arrived damaged, misdescribed, no fair resolution
I purchased a ring listed as aquamarine. It arrived damaged and does not match the description, quality or value stated in the listing.
When I raised my complaint, the response was dismissive. They incorrectly claimed the damage happened after delivery and used this to avoid addressing my main concern â that the item was misrepresented. Their testing claims feel one-sided and no evidence, and they refused any refund or solution entirely.
I am not satisfied with this outcome and am now reporting the matter to Trading Standards. This company shows no accountability or willingness to put things right. I strongly advise others to avoid buying here.
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Hansons Auctioneers ããã®åç
Setting a fair estimate
The man who valued the item, set a fair estimate. We were kept informed when the sale was going to be. We could see an online catalogue, and were able to view the auction on line.
Our item exceeded its estimate so we were very pleased. And we have been given a payment date.
Good service all round.
Everything I asked for was carried outâŠ
Everything I asked for was carried out .. 80% of the items were sold.. advices to put the remaining items into a future action ..
Great service
Had a few things to get rid of, the valuer went through everything thoroughly and gave me individual valuations and told me when the auction was taking place. I got an email shortly after with the totals they went for. The whole process from start to finish was swift and stress free
Everything was detailed and documentedâŠ
Everything was detailed and documented in advance
Kept fully informed every step of the way
Thanks to Justin, Danni, Lisa and Charles
Thanks to Justin, Danni and Lisa at the Penshurst office for their kind advice, professional valuations and friendly approachability before, during and after the auction. I felt in good hands in a totally new experience for me.
The sale was a big success and I achieved more than I hoped.
All made possible by the team in Penshurst and the auctioneering skills and enthusiasm of Charles himself.
I will definitely recommend you
Well handled throughout.
Well handled throughout.
Very friendly team. Achieved the price quoted. Thank you and I look forward to my other items going through auction doing well too.
Although I wasnât able to attend theâŠ
Although I wasnât able to attend the sale I was pleased with the result. With regard to Hansons I am pleased to record that my dealings with staff members has always been friendly but efficient.
Everyone being helpfull and explainedâŠ
Everyone being helpfull and explained everything to me now excited to see how my things go hopefully
Excellent service from leaving theâŠ
Excellent service from leaving the items to the very satisfactory result of the auction.
Sorting the problem
Kate Beardsmore was really helpful and important to me very honest. She said it was how it is. I appreciated that . As I was led down the path when buying my painting elsewhere before I went to Hansons. I went to Etwall, Derbyshire.
How helpful and efficient everyone is
So glad you sold my articles but a bit disappointed they didn't make a bit more than they did.I suppose that's part of the coarse.Thankyou for everything.
Very good representive of your companyâŠ
Very good representive of your company discussed possible valuations and gave advice. Spent time with me and didn't appear to be in a hurry.
Good communication with your office.
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