レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Carl Garden was here today and explained all the benefits of which many I wasnt aware of and also helped me through a claim process.

5぀星のうち5の評䟡

Scott and Chloe were great at PB very friendly and informative, not the usual pushy sales pitch. Would always welcome Personnel group at PB

5぀星のうち5の評䟡

I signed up with Lorna on 8.4.26 and honestly feel that I was given great information and she was able to answer all the questions I had asked. Both Lorna and Scott was friendly and a pleasure to spea... もっず芋る

5぀星のうち1の評䟡

Created a £132 e-voucher for the National Trust for an annual joint membership, transpired that it can't be used in Scotland. Why as someone who lives in Scotland and works for ScotRail is being targ... もっず芋る

䌁業が回答したした


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

158件のレビュヌ

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ネガティブなレビュヌの 83に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Terrible App each time I try to


Terrible App each time I try to purchase Vouchers it keeps saying they can't process it because of billing address error this is nonsense details is all the same

2026幎1月21日
自発的なレビュヌ
Hapi ロゎ

Hapi からの回答

Hi Mark,

Thank you for taking the time to leave us a Trust Pilot review, and we're really sorry to hear that you've had issues with purchasing vouchers through our app.

To discuss this further and so we can get more information relating to your query and help you get this resolved as soon as possible, our customer support team is always here to help — please feel free to get in touch directly through webchat or via telephone on 01908 605 000.

Kind regards,

Customer Relations Team

5぀星のうち1の評䟡

I accidentally purchased the wrong gift


I accidentally purchased the wrong gift voucher (Nandos instead of Tesco) and immediately requested cancellation/refund - Nandos terms and conditions allow refunds if voucher is unused. Hapi benefits agreed they would refund and ‘raised a ticket on my account’ as I am gluten free and live 100 miles away from Nandos, they said once Nandos confirmed to them it was cancelled I would get a refund processed. I then requested Nandos to cancel for refund which they did. When I contacted Hapi benefits again they said they were still awaiting confirmation from Nandos, so I went back to Nandos who told me they have had no contact from Hapi benefits at all requesting this. I then asked for a data request from Hapi benefits and to chase up my refund, as I did not believe they ever sent an email to Nandos. To this day - they have never sent my data request which is now reported to ICO, nor have they refunded me (I have had no voucher and no promised refund for my purchase for over a month). My bank is now investigating for a chargeback.

I have used this company for years as a loyal regular customer, so it’s very disappointing to be misled and chasing what they owe me for so long.

2025幎12月9日
自発的なレビュヌ
Hapi ロゎ

Hapi からの回答

Hi Ema,

Thank you for taking the time to complete a review, and we are really sorry to hear the experience you have had regarding your Nando's voucher.

I can see that this was requested by our hapi team in December following your request, but last week received notification that Nando's are unfortunately unable to provide a refund for the purchase due to their terms and conditions. Our complaints team are reviewing your request further and contact you once we have an outcome or resolution.

Kind regards,

Customer Relations Team

5぀星のうち5の評䟡

Patricia my helper was a Billiat


Patricia my helper was a Billiat example to any body thinking of becoming one she was 100% brilliant in her job and should be an example by the way she works to others cannot praise her enough worked way beyond her working hours and I wasn't rushed in any way just a brilliant example Thanks a million Pat

2025幎12月15日
自発的なレビュヌ
5぀星のうち1の評䟡

Hapi app is worthless

I bought an £85 voucher for Sainsbury's while I was at the till. I was charged, but I didn't receive any voucher. Is the second time this happens to me. I am never going to use the everyday discounts again. Not worth the stress and the time. The worst app ever.

2025幎12月14日
自発的なレビュヌ
Hapi ロゎ

Hapi からの回答

Hi Cristian,

Thank you for taking the time to leave a review, and we're really sorry to hear about your experience when purchasing your Sainsbury's voucher.

If you haven't received the voucher, it may be because the transaction didn't go through successfully, and the amount is pending with your bank and due to be released. To discuss this further and so we can get more information relating to your query, our customer support team is always here to help — please feel free to get in touch directly through webchat or via telephone on 01908 605 000.

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