Harbor Compliance レビュー 49

Harbor Compliance からの回答

2026年4月1日

We’re sorry to hear about your experience. It appears there may have been some miscommunication regarding the scope of services and associated fees.

Our team aims to be transparent about what’s included in each service and when additional filings or requirements may introduce separate costs. We’d like the opportunity to clarify this with you.

A member of our team is reaching out directly to review your account and ensure everything is clearly addressed.

Harbor Compliance からの回答

2026年3月4日

Thank you for sharing your feedback. We’re sorry to hear about your negative experience.

At the moment, we’re unable to locate an account based on the information provided in this review. Because of that, we can’t find a record of working with you and can’t review the situation or assist with your request.

We’d be happy to look into this and help resolve any issues. Please contact our team directly and provide the email address or business name associated with your account so we can locate it and assist you further. Our team will review the details with you and work toward a resolution.

Harbor Compliance からの回答

2026年2月19日

Thank you for sharing your concerns. We want to provide some clarification based on our review of your account.

Our team was able to file exemption-related registrations for two states in October. However, your Charitable Solicitation Registration service subscription was later cancelled due to an invoice that remained unpaid for more than 240 days. When a subscription is inactive, we’re unable to continue processing additional filings on the organization’s behalf.

Exemption filings and ongoing state requirements are handled as part of an active service engagement, so once the service was cancelled, we could not proceed with further submissions.

We understand how important it is for your organization to maintain good standing, and we’re happy to review your current status and discuss next steps directly to help move things forward. Our team will reach out to you privately to assist.

Harbor Compliance からの回答

2026年2月16日

Thank you for sharing your feedback.

Based on your review, there appears to be a misunderstanding about the service that you purchased. Our Registered Agent Service provides a registered agent name and address for your business and acceptance of service of process. It does not include LLC formation filings or submitting documentation to the Maryland Secretary of State unless formation service is separately selected and purchased.

We take communication seriously and want to ensure everything is clear. We will review your account and reach out to you directly to clarify what was purchased and outline the appropriate next steps so you can move forward with your business formation.

We appreciate the opportunity to connect and resolve any confusion.

Harbor Compliance からの回答

2026年1月20日

Thank you for sharing your experience. We understand how stressful legal matters can be, and we’re sorry to hear about the situation you’re dealing with.

When registered agent service is canceled, the confirmation email explains that the business owner is responsible for filing a change of registered agent directly with the state. Until a new agent is officially appointed and reflected on the state’s records, we remain legally required to accept documents on the entity’s behalf, even after service has ended.

Any documents received during that time trigger an automated email notification to the email address on file so the business is aware that a mailing has arrived. While canceled clients can still view received documents, a retrieval fee applies because the registered agent service itself is no longer active.

We recognize that misunderstandings around registered agent changes can have serious consequences, and our team is always available to walk clients through the steps needed to complete the state filing and avoid gaps in representation. We encourage you to contact our support team directly so we can review your account details and ensure all next steps are clear.

We appreciate you taking the time to leave this feedback, as it helps us continue improving how we communicate these important requirements.

Harbor Compliance からの回答

2025年12月11日

Thank you for sharing your feedback. We were unable to identify an account based on the information provided, so we’re not able to review the specifics of your experience at this time.

As outlined in our Terms of Service, Harbor Compliance follows a documented cancellation process designed to ensure requests are received and processed promptly. If you believe there is an issue with your account, we’d be glad to take a closer look.

Please contact us with the name and email associated with your account so our team can review the details and address any outstanding questions.

Harbor Compliance からの回答

2025年11月12日

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. You mentioned that you were unavailable to speak with our team yesterday. Upon receiving your message, our sales team promptly followed up by email so you could respond at your convenience.

That message included detailed information about our Registered Agent service—how it works, how to purchase, and a link to a comprehensive overview. Should you have had any additional questions, our representative would have been happy to assist further by email or phone, as communicated in the email message.

We value your time and appreciate the opportunity to clarify.

Harbor Compliance からの回答

2025年10月27日

Thank you for sharing your feedback. We understand how serious legal notices can be and appreciate the opportunity to clarify what occurred.

When Harbor Compliance received the court summons on your behalf on August 23, our team promptly processed it according to the Registered Agent service procedures you agreed to in our Terms of Service. This included email notifications with a secure link to access the document in your client portal. Additionally, on August 25, one of our representatives reached out by phone and left a voicemail to alert you of the delivery.

Please note that physical delivery of documents is available upon request for an additional fee.

We take our responsibility as registered agent very seriously and strive to ensure every client receives timely notice of important filings. If you have any further concerns or needs, please contact our team directly.

Harbor Compliance からの回答

2025年7月23日

Thank you for your thoughtful review! We're so glad to hear that Gabrielle has been such a helpful and knowledgeable resource—her commitment to excellent service truly makes a difference. We also appreciate your honest feedback about the portal and resolution times. Your input helps us continue to improve, and we're committed to making your experience even smoother moving forward. We're grateful for your partnership and look forward to continuing to support your team!

Harbor Compliance からの回答

2025年7月2日

Thank you so much for your thoughtful review! We're thrilled to hear that our platform and support have helped bring clarity and confidence to your compliance processes, especially in such a complex field like construction licensing. It’s incredibly rewarding to know that we’ve been able to support your program’s success and provide the guidance needed to move forward with assurance. We truly appreciate your trust in Harbor Compliance and look forward to continuing to be a reliable partner in your corner!

Harbor Compliance からの回答

2025年7月1日

Thank you for your kind review! We're so pleased to hear that Yvonne has made such a positive impact on your experience over the past few months. Her dedication to turning things around and delivering excellent service truly reflects the standard we aim for. We appreciate your continued partnership and look forward to supporting your organization with the same level of care moving forward!

Harbor Compliance からの回答

2025年6月30日

Thank you for your thoughtful and generous review! We’re so glad to hear that our all-in-one solution and user-friendly platform have made a difference in managing your compliance needs. It’s especially rewarding to know that Yvonne’s personalized support has helped make the process smooth and approachable. We truly appreciate your kind words and look forward to continuing to support your organization with the same A+ service!

Harbor Compliance からの回答

2025年6月30日

Thank you for your feedback and kind words about Kelly! We’re so glad to hear she’s been a great partner and consistently provided timely, attentive support. We also appreciate your honest comments about the customer portal and response times. Your experience is important to us, and we’re actively working to improve both the platform and our responsiveness to better meet your needs. We truly value your partnership and look forward to continuing to support you with the high level of service you deserve.

Harbor Compliance からの回答

2025年6月30日

Thank you for your wonderful review! We’re so glad to hear that Labyrinth has helped simplify your compliance management and brought you peace of mind. Supporting nonprofits is at the heart of what we do, and it’s great to know our responsiveness and service have made a difference. We truly appreciate your partnership and look forward to continuing to support your mission!

Harbor Compliance からの回答

2025年6月30日

Thank you for your kind review! We're so glad to hear that your experiences with our team have been consistently positive. Gabrielle’s clear communication and commitment to timely support are exactly what we strive for, and we’re happy to know she’s made a strong impact. We truly appreciate your partnership and look forward to continuing to support your organization!

Harbor Compliance からの回答

2025年6月27日

Thank you so much for your kind words and for being a long-time partner! We’re thrilled to hear that your experience has remained positive over the years and that Mike has been such a reliable and responsive support. We understand how overwhelming registrations can be, and we’re glad to know our team has made the process more manageable for your nonprofit. We truly value your trust and look forward to continuing to support your important work!

Harbor Compliance からの回答

2025年6月27日

Thank you for your honest and thoughtful review! We’re so glad to hear that your experience has improved and that Gabrielle has made such a meaningful difference. Having a reliable and responsive point of contact is so important, and we’re thrilled that Gabrielle has been able to provide the support and communication you need. We truly value your partnership and look forward to continuing to support your organization with the highest level of service!

Harbor Compliance からの回答

2025年6月26日

Thank you for your kind words! We’re so glad to hear that working with Marissa has been such a positive experience. Her clear communication, responsiveness, and commitment to understanding your needs truly reflect the level of service we strive to provide. Supporting your charitable solicitation efforts across all 50 states is a responsibility we take seriously, and we’re grateful for the opportunity to partner with your organization!

Harbor Compliance からの回答

2025年6月19日

Thank you so much for your kind words! We’re thrilled to hear that Aeisha has been such a reliable and responsive partner in supporting your organization. Navigating charitable registrations across all 50 states can certainly be complex, and we’re so glad our team has made the process easier and more manageable for you. We truly appreciate your trust and look forward to continuing to support your important work!

Harbor Compliance からの回答

2025年6月18日

Thank you for your wonderful review! We’re thrilled to hear that Laura has been such an outstanding partner in supporting your organization. Her proactive approach, responsiveness, and strong communication skills truly reflect the level of service we strive to provide. We’re grateful for the opportunity to work with your national nonprofit and look forward to continuing to support your compliance needs!