Harryscountrykitchen レビュー 

360
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Bought from Iceland. So disappointed, meals are small and expensive. £4 for 130g fish, 150g chips and 70g peas. Iceland equivalent £1.74 per meal, initially costs more however 4 meals instead of 1, r... もっと見る

5つ星のうち5の評価

First time to buy the sticky toffee pudding, its a big size plenty of sauce and will definitely be buying it again! Delish!!

5つ星のうち5の評価

I'm very impressed with Harry's Country Kitchen. I've ordered twice now and can honestly say there hasn't been a meal we havn't enjoyed. The prices are very reasonable compared to similar supermarke... もっと見る

5つ星のうち4の評価

Today I got my first Harry meal, Chicken Tikka from Iceland all meals are 1/2 price. I really enjoyed it very tasty. The sauce was a little runny but I’m happy😃 I have spaghetti for another da... もっと見る

企業情報

  1. 出前
  2. 配送サービス
  3. 食品製造用品
  4. テイクアウト
  5. オンライン食品注文サービス

当該企業による記述

Harry's Country Kitchen is a frozen prepared meal delivery service that provides the community with high-quality, affordable meals delivered by their team of local, friendly Community Champions.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

360件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(360)

過去12か月のレビュー数: 0

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Didn't like the fact that the roast…

Didn't like the fact that the roast beef dinner looked nothing at all like it did on the site, the potatoes were almost non existent and meat vegetables and gravy was put in the same compartment.
I made my order baced on the description I was very disappointed indeed.

2023年10月3日
5つ星のうち2の評価

No answer to complaints

1st order alright. 2nd order not very good. chips not fit to eat. spoke to a assistant offer offers, said what had happened was told that someone would get back to me. 4 times NO ANSWER. They don't ring any more. Would not buy from again. Have photo to prove it.

2023年6月5日
5つ星のうち5の評価

Harry’s dinners

The food was delivered. It was so well packed. Lots of long ice cubes. Also I found the food really nice. I have not eaten it all. Only just the dinners. Also the prices was very good.

2023年10月2日
5つ星のうち2の評価

Disappointing

The food on the website and even the outer packaging looked appealing. What was inside did not live up to expectations

2023年10月9日
自発的なレビュー
Harryscountrykitchen ロゴ

Harryscountrykitchen からの回答

Hi Deborah, I am sorry you did not enjoy the meals. If you reference the meals you didn't enjoy I can make sure you receive a refund? Many thanks, Harry's Country Kitchen

5つ星のうち3の評価

Tasty food, but hopeless internal systems and lack of coordination

First the good news: the staff (on the phone and the Harrys drivers) are friendly; the pasta meals and the Indian meals are tasty and reasonably priced. [Useful Tip: their rice needs microwaving for the same length of time as the Indian meal itself, not what it says on the rice packet (or it will be cold).]

However, most other aspects of HarrysCountryKitchen in my experience are poor.

I have ordered meals several times over the past 9 months. Only on the first and last occasions were the delivery items correct. Every other time, either a ‘Free Gift’ was missing or it was substituted; or paid-for items were missing but charged for; or the delivery billing amount did not match the email receipt; or I was promised that missing items would come free with my next order but they never did; and then there was today’s fiasco...

Unlike previously, for which helpful Harrys drivers were always employed, now they sometimes use DPD-Local. I was sent a notification from Harrys today of a DPD tracking number for today’s delivery. DPD has no record of that tracking number. I ring Harrys to query this. They have no means of tracking the delivery! What?!

I ring DPD: they say it hasn’t even been shipped, yet according to Harrys it should arrive by 13.15 today (a Friday). If it hasn’t been shipped, how can it arrive? DPD says that if not yet shipped, it would be collected later today but won’t be delivered until Monday. [By that time, it would have all melted...] DPD says I should get notification from them when the item has shipped. I wait for a further email update. Nothing appears.

So, guess what happened? It was actually delivered Friday lunchtime by a Harrys driver! So, what was that DPD-Local tracking number notification from Harrys about? And why did Harrys systems not know that they were themselves in fact due to deliver it!? Why can they not track delivery of their own orders?

Trying to get order issues resolved can involve an inordinate amount of time. There seems to be no connection or coordination whatsoever between telephone ordering and dispatch, nor between online ordering and delivery notification, nor between telephone queries and delivery progress. Their ‘notification’ email address for queries also does not work, despite its saying ‘reply to this email’…

Their website says on one page that there is “Free deliver [sic] on orders over £20”, but on the order webpage it has doubled to £40 minimum – a 100% increase. This is too much bulk for a small freezer. Previously, it was possible to buy other groceries to bulk up an order total; now, groceries are no longer supplied by Harrys, so you have to have a deal of freezer space available for receipt of a ‘free delivery’ order, or pay an extra £6.95.

I am disappointed and rather frustrated with HarrysCountryKitchen. It’s a good idea, and some of their meals are tasty, but its internal systems are truly awful and its recent changes in ordering/delivery practice are off-putting.

2023年10月6日
自発的なレビュー
5つ星のうち4の評価

What I have eaten so far tasted great

What I have eaten so far tasted great. Unfortunately one of the packs was smashed, good job the meals are frozen so could transfer the food to a different container and the covering of the one I put in the oven peeled away and the food dried out a little. But will order again as tasted good

2023年9月28日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報