Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicate... もっと見る
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Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange,... もっと見る
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5* very much deserved, fantastic knowledgeable and helpful sales staff. Quality products with a huge range to choose from. The aftersales service is fantastic which is extremely hard to find nowadays... もっと見る
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Order delivery went very smoothly. The workers were courteous and helpful. Very obliging re where the bed and mattress where to go. Delivery was on time according to the tracking and courtesy text. Ex... もっと見る
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企業情報
当該企業による記述
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
連絡先
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, 英国
- 028 9038 9600
4.8
優良
282件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Excellent experience from the minute I walked in the store!
Really refreshing to have a proper conversation with an industry expert who genuinely knew what they were talking about and had your best interests at heart! Alex made the whole process easy. Dedicated time to understand what I needed and find the best product for me.
2026年8月21日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
HI Doc,
We appreciate you sharing your positive experience. We're happy to hear that our team provided an expert and genuine conversation, making the process easy. We're glad they dedicated time to understand your needs and find the best product.
Kind Regards,
Kevin
Had a great experience at Harvey Norman…
Had a great experience at Harvey Norman Belfast Boucher road, Mark and Craig were both really helpful and would strongly recommend them to anyone, thanks again!
2026年8月20日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Elkil,
We're so pleased to hear about your great experience at our Boucher Road store. We appreciate your kind words about our team's helpfulness and strong recommendation.
Kind Regards,
Victoria
Great communication
Great communication
Delivery on time.
Very helpful and efficient delivery men
2026年8月19日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Peter ,
We're so pleased to hear that you had a positive experience with our communication and on-time delivery. It's wonderful to know our delivery team was helpful and efficient!
Kind Regards,
Kevin
Order delivery went very smoothly
Order delivery went very smoothly. The workers were courteous and helpful. Very obliging re where the bed and mattress where to go. Delivery was on time according to the tracking and courtesy text. Excellent service.
2026年8月15日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi T Osborne,
We're so pleased to hear about your smooth delivery experience. It's wonderful that our workers were courteous and helpful, and that the delivery was on time according to the tracking and courtesy text. We're delighted you received excellent service!
Kind Regards,
Kevin
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi there,
We're glad you found our team professional, friendly, and polite. We appreciate your positive feedback.
Kind Regards,
Victoria
5* very much deserved
5* very much deserved, fantastic knowledgeable and helpful sales staff. Quality products with a huge range to choose from. The aftersales service is fantastic which is extremely hard to find nowadays with a special mention to Lisa McCarthy who went over and beyond to ensure a completely fantastic service. I would highly recommend Harvey Norman.
2026年7月30日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Gary,
We're so pleased to hear about your fantastic experience. It's wonderful that our sales staff were knowledgeable and helpful, and that our products and aftersales service exceeded your expectations. We truly appreciate your high recommendation!
Kind Regards,
Kevin
Very friendly delivery staff
Very friendly delivery staff
Job done so efficiently and effectively.
2026年8月13日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Mary,
We're delighted to hear that our delivery staff was friendly and that the job was completed so efficiently and effectively. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Liam should be man of the week.
I had a very helpful assistant called Liam who was extremely helpful and talked me through several options which I appreciated. I made a purchase and he carried it out to my car. That’s what I call excellent service. Thank you Liam.
2026年8月12日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Angela,
We appreciate you sharing your positive experience. We're happy to hear that our team member was extremely helpful, talked you through several options, and provided excellent service.
Kind Regards,
Kevin
Speedy delivery
Speedy delivery, with mattress delivered right into my bedroom to save me any hassle.
2026年8月11日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi James,
We're so glad our delivery service met your expectations and made your experience hassle-free!
Kind Regards,
Kevin
Was in boucher road store today and…
Was in boucher road store today and went to use toilets i have never seen so much dirt, they had poo on seats of two of them and dirt and dust on rest. Looked like they havent been cleaned in months. Its about time you got toilets cleaned. I just walked out. Your store is clean so why isnt toilets cleaned and floors mopped.
2026年8月8日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hello there,
We are very concerned to hear about the condition of our Boucher Road store's restrooms. This is certainly not the standard we aim for, and we appreciate you bringing this to our attention. Please email the details to our customer support team at customer@support.harveynorman.co.uk
Kind Regards,
Kevin
Great customer service
We Recently had a good experience at the Boucher Road store. Helpful friendly and informed staff who only approached us when we needed assistance.Mark answered our questions and printed out details for us and was in no way pushy .
We decided to purchase the settee and he made the whole process easy and relaxed
Great customer service. We were very happy
Thank you to Mark
2026年8月5日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Jenny,
We're so happy to hear you had such a positive experience with our team member. It's wonderful to know they were helpful, friendly, and made the process easy and relaxed. We truly appreciate your kind words!
Kind Regards,
Kevin
Great service not pushie at all and…
Great service not pushie at all and happy to pull up different options. There was no rush
2026年8月6日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Leanne,
We're so glad to hear you appreciated our team's approach and the time we took to explore your options. Thank you for your kind words!
Many thanks,
Katie.
From picking my suite to delivery was…
From picking my suite to delivery was an absolute pleasure. Glenn, the sales man made sure I had the correct seating etc to suit us.
The delivery men were very professional and courteous and made sure everything was in the correct position and working order.
Thank you so much to everyone
2026年8月1日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Sandra,
We're so pleased to hear about your positive experience from selection to delivery. It's wonderful that our salesperson ensured you had the correct seating and that our delivery team was professional and courteous. Thank you for your kind words!
Kind Regards,
Ayushi
Fantastic shop to deal with
Fantastic shop to deal with, especially the manager Craig. Prices were cheapest around. Great service thankyou
2026年8月4日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Mark,
We're so glad to hear you had such a positive experience with us and found our prices to be the best around. We appreciate your kind words about our team's great service!
Kind Regards,
Kevin
Superb customer service, great choice of products
Craig was brilliant, took us through the whole process, making sure that what we bought suited our needs, with a great sense of humour. The electrical store seems a lot bigger than Holywood exchange, a superb choice of items on display. Would throughly recommend and we will return.
2026年8月3日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Jimbob,
We're so pleased to hear about your excellent experience with us! It's wonderful that our team helped you find exactly what you needed and that you enjoyed the wide selection of items. We look forward to welcoming you back.
Kind Regards,
Kevin
Craig was a fantastic help when picking…
Craig was a fantastic help when picking our TV. He made the experience fun and worked within our budget to get us an ideal TV for the best price, along with lots of laughs. We really enjoyed our experience!
2026年8月2日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Alanna,
We appreciate you sharing your positive experience. We're happy to hear that our team member made your TV selection fun and helped you find an ideal TV within your budget, along with lots of laughs.
Kind Regards,
Victoria
Teresa's help and patience
Teresa's help and patience, understanding what we needed made it easy for us to get sorted out.
2026年7月28日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi there,
We are so pleased to hear that our team provided such excellent assistance and understanding. Thank you for sharing your kind words about your positive experience!
Kind Regards,
Victoria
Everything from the quality in store
Everything from the quality in store, the service, the price and the then the delivery. Couldn't fault any of it.
2026年7月28日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Alan,
We're delighted to hear that you were completely satisfied with the quality, service, price, and delivery. Thank you for your wonderful feedback!
Kind Regards,
Kevin
Great service from Jazim.
Great service from Jazim.
Great product knowledge. Pleasant and very helpful .
2026年7月27日
自発的なレビュー
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Ann,
We're so glad you had a positive experience. We appreciate your kind words and feedback about the helpful service you received!
Kind Regards,
Kevin
Harvey Norman United Kingdom - Harvey Norman Boucher Road からの回答
Hi Jamie,
We are delighted to hear that your delivery experience was both easy and efficient. Thank you for your kind words!
Many thanks,
Katie.
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