Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns ad... もっと見る
企業が回答しました
所在地
所在地を変更Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27 Limerick, Limerick, IE
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly... もっと見る
企業が回答しました
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great pr... もっと見る
企業が回答しました
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortab... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Limerick について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5, 6 & 7, City East Retail Park, Ballysimon Road, Garryglass, V94 KH27, Limerick, Limerick, アイルランド
- 061 422800
4.3
優良
921件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Limerick からの回答
Hi William,
We appreciate your feedback. We are glad our team was friendly and efficient.
Kind Regards,
James
Great experience
Great experience! We went to buy camera for the bike and Lily took care of us. She is the loveliest, friendliest, most supportive assistant I have ever met. All questions answered, all our concerns addressed, loads of advice given. We bought what we needed and we had the most pleasant experience in the shop today. Lily is the best!
2026年5月23日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Irena,
We appreciate you sharing your wonderful experience! We are so glad our team member provided such friendly and supportive assistance, answering all your questions and offering helpful advice. We are happy you found exactly what you needed.
Kind Regards,
James
Tracking shipment was frustrating
Tracking shipment was frustrating. Harvey Norman shipped from the Netherlands via DPD. DPD Ireland has a different web site vs The Netherlands. Little to no tracking data. Order showed up unexpectedly early with no one available to meet the delivery.
2026年5月16日
Harvey Norman Ireland - Limerick からの回答
Hi Thomas,
We appreciate you sharing your experience. We are sorry the tracking was frustrating and the delivery was unexpected. We are working to improve our shipping communication.
Kind Regards,
Kevin
Delivered as promised and within…
Delivered as promised and within delivery time as stated.
2026年5月21日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Aidan,
We're glad your delivery arrived as promised. Thank you for your feedback!
Kind Regards,
Kevin
Great service and price!
2026年5月14日
Harvey Norman Ireland - Limerick からの回答
Hi Mike,
We're glad you enjoyed our service and prices. Thank you for your positive feedback!
Kind Regards,
Kevin
Very fast delivery
Very fast delivery. Two men had the old dishwasher out and new one all set up in minutes. Very nice people. Delighted.
2026年5月16日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Anne-Marie,
We're delighted to hear about your fast delivery! We appreciate your positive feedback regarding our team's efficiency and kindness.
Kind Regards,
Conor
Harvey Norman Ireland - Limerick からの回答
Hi Michelle,
We appreciate your feedback! We are glad you experienced great customer service and the delivery was efficient.
Kind Regards,
James
Harvey Norman Ireland - Limerick からの回答
Hi Thomas,
We appreciate your positive feedback. We are so happy to hear that you received a good service with us!
Kind Regards,
James
Harvey Norman Ireland - Limerick からの回答
Hi Fatima,
We appreciate your positive feedback. We are so happy your order was easy and delivery fast.
Kind Regards,
James
Harvey Norman Ireland - Limerick からの回答
Hi Pat,
We appreciate your feedback. We are glad you enjoyed our friendly service and communication!
Kind Regards,
James
Staff member in Limerick who handled a…
Have bought many items in HN over the years but never had to use a warranty query so did no know what to expect. Staff member in Limerick who handled a warranty stick vaccum issue did so with great professionalism and was more than helpful. Great experience.
2026年5月9日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi there,
We're glad you enjoyed your experience with our warranty service. It's great to hear that the staff member in Limerick was helpful and professional when resolving the stick vacuum issue. Thank you for sharing your positive feedback.
Kind Regards,
Kevin
Amazing effort to bring dryer into…
Amazing effort to bring dryer into house install and remove old one
2026年4月30日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Therese,
We're so happy we could efficiently install your new dryer and remove the old one. Thank you for your positive feedback; we appreciate it!
Kind Regards,
Kevin
Very poor service from Harvey Norman…
Very poor service from Harvey Norman Limerick.
We bought six appliances last Friday and were promised fast delivery. There are signs in the appliance department advertising next-day delivery, but in reality we have now been waiting for a week with no confirmed delivery.
Delivery was promised for Wednesday, then cancelled, and since then we are being given excuses every day. The store keeps blaming the delivery company instead of taking responsibility and giving us a clear answer.
Very disappointing experience. Helpful when selling, but extremely poor after payment. I would not recommend this store.
2026年5月8日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Maryna,
Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?
Many thanks,
Katie.
My order of an oven was not delivered…
My order of an oven was not delivered last Friday. No body rang me to say it would not be delivered. I took a day off work to stay at home.
A week has passed and I had to ring HM to see where my order was. Still waiting for a return call.
Customer servie is a joke. I am sorry i purchased form them.
2026年4月30日
Harvey Norman Ireland - Limerick からの回答
Hi Louise,
We regret to hear about the trouble with your oven delivery and the lack of communication. We know it's frustrating when you take time off work. We're looking into what happened with your order and have requested for someone to contact you on this as soon as possible.
Many thanks,
Katie.
Efficient & on time.
2026年5月7日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Kenneth,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Good and fast service
2026年5月6日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Paul,
We appreciate you sharing your feedback; we are happy you had a positive experience with our fast service.
Many thanks,
Katie.
I came in for the 2nd time to exchange…
I came in for the 2nd time to exchange my OpenFit Pro2+ earphones. They had not been working correctly, and the service from Zaid was exemplary.
He checked the earphones with me, seeing if he could help, and once he found they were defective, offered me €180 back. I am usually impressed by the staff and policies at Harvey Norman, so I decided to use the credit towards a set of Sony XM6 earbuds. And they are marvelous!
Thank you, Zaid, for your excellent expertise and customer service. Your welcome manner and trust in your customers is why I am comfortable always shopping with Harvey Norman!
2026年4月29日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Declan,
We're happy to hear that you had a positive experience during your exchange. It's great to know that you were impressed with the service you received and that you are enjoying your new earbuds. Thank you for your positive feedback and for choosing to shop with us.
Many thanks,
Katie.
Quick delivery and connection of the…
Quick delivery and connection of the oven. Removed old oven an all packaging. Great service.
2026年5月1日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Mark,
We're happy to hear that the oven delivery and connection were quick and efficient! It's great to know you appreciated the removal of the old oven and packaging. Thanks for your positive feedback.
Kind Regards,
Kevin
Great experience going into store in…
Great experience going into store in Limerick. Staff were so kind and helpful. Treated us as if we were royalty. My purchase is beautiful a riser recliner chair. It's of great quality and so comfortable. It was delivered to my home on Wednesday last and the two guys were courteous and kind they assembled the chair for us and took away all the wrapping etc. Harvey Norman's shopping is definitely a 5 star experience.
2026年4月25日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi Eileen,
We're glad you enjoyed your shopping experience in our Limerick store. It's wonderful to hear that our staff were helpful and kind, and that you are happy with your riser recliner chair. We appreciate your positive feedback regarding our delivery service.
Many thanks,
Katie.
Nice people fast at the job
2026年4月30日
自発的なレビュー
Harvey Norman Ireland - Limerick からの回答
Hi James,
We appreciate you sharing your experience with us. We are happy you found our team nice and fast at the job.
Many thanks,
Katie.
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