Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... もっと見る
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所在地
所在地を変更Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Paul and Jamie installed our fridge and couldn’t have been lovelier. They were so fast at getting everything done and double checked to make sure we had no issues. Would highly recommend lovely people... もっと見る
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Paul and Jamie were very efficient, friendly, and helpful when installing our new dishwasher. We would recommend them to anyone. -Charles and Silke
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Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Waterford について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, アイルランド
- 051 319900
4.6
優良
880件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guys were very friendly and chatty
The guys were very friendly and chatty. They were very clean and got the hob wired up and working. The only reason for the 3 stars is that I went into the shop with the dimensions of my existing hob, queried if this one would fit, was told they have a standard base it'll be fine and if not , the guys will sort it on the day. It wasnt sorted on the day. The hob was left on top of my counter because I was told I had to get a jigsaw and cut 10mm away to allow it to gently slot in... what was installation cost covering, if not to install it ??
2026年4月11日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Zandra,
Thank you so much for taking the time to leave this review. We are very sorry to hear this. If you can e-mail the details of this to customer@support.harveynorman.ie, we ca have this looked into with the relevant team.
Many thanks,
Katie.
EXELENT & FAST SERVICE
2026年4月5日
Harvey Norman Ireland - Waterford からの回答
Hi Napoleon,
Thank you for your review. We're happy to hear that the service was excellent and you received your order quickly!
Kind Regards,
James
Harvey Norman Ireland - Waterford からの回答
Hi Matt,
We appreciate your feedback and are happy we met your expectations regarding delivery and price.
Kind Regards,
Kevin
The delivery drivers were lovely and…
The delivery drivers were lovely and very efficient.
2026年4月10日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Gillian ,
We appreciate your positive feedback. We are so happy to hear that our delivery team members were efficient and lovely!
Kind Regards,
Kevin
Very Good Experience
My order was available for collection very promptly. Although I had to return my order it as it wasn't suitable, the return was effortless and the staff in Harvey Norman Waterford were very helpful and friendly.
2026年4月6日
Harvey Norman Ireland - Waterford からの回答
Hi Amanda,
We appreciate you sharing your experience. We're happy to hear that your order was ready promptly and that our Waterford staff were helpful and friendly during your return.
Kind Regards,
James
VERY QUICK AND EFFICIENT
2026年3月31日
Harvey Norman Ireland - Waterford からの回答
Hi Paul,
We appreciate you sharing your experience with us. We are happy you received very quick and efficient service. Thank you for your time.
Kind Regards,
James
Harvey Norman Ireland - Waterford からの回答
Hi Traelach,
We appreciate you taking the time to leave us feedback; we are so happy to hear you received good service and helpful updates!
Kind Regards,
Kevin
Great purchase of DJI Osmo 360
Great purchase we cannot wait to use our new DJI Osmo 360. We placed the order very late night and was able to collect it the next morning within an hour the shops open in Waterford branch. Collection was very straightforward and staff are friendly.
2026年4月4日
Harvey Norman Ireland - Waterford からの回答
Hi John,
We appreciate you sharing your feedback. We're happy to hear that you were able to collect your new DJI Osmo quickly from our Waterford branch. It's great to know you found our team friendly and the collection straightforward.
Kind Regards,
Kevin
I would like to see a dedicated counter…
I would like to see a dedicated counter area, clear signage as collect area. This would avoid being sent from one customer service person to another.
2026年4月3日
Harvey Norman Ireland - Waterford からの回答
Hi John,
We appreciate your feedback and the time you took to share. We'll review the collect area and signage to help avoid confusion and improve the customer experience.
Kind Regards,
Kevin
Delayed
I gave one star because I didn't have the option to give zero stars. Ordered a cooker hood 3/4 weeks ago, when I got my purchase confirmation email I was told the product wasn't in stock and would take 2 weeks to come after two weeks I received another email saying it would be 3 weeks to come and now received another email stating it'll be a further 11 days, I've checked out their website for all cooker hoods and they are all out of stock, I'm beginning to think they don't stock most of their products they just order them on a need basis, it should have been stated clearly at checkout that it was a pre-order and the only reason I ordered from them was because I needed it to be installed and thought it would be easier to have it delivered and installed in one go. I had a similar experience with them a few years ago and thought it was a one off but it seems I was wrong, I will never purchase for this company again.
UPDATE: After a further 14 day and no response from Harvey Norman I cancelled my order 5 weeks waiting for nothing, bought the same product in Sound store and had it delivered 2 days later. I must say the staff at Soundstore were brilliant.
2026年3月20日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Louise,
We appreciate you taking the time to share your experience. We're sorry to hear about the delays with your cooker hood order and the frustration this has caused. We will review this with the relevant teams to improve communication about product availability and delivery timelines. Thank you for bringing this to our attention.
Kind Regards,
James
Bed delivered and assembled on time and…
Bed delivered and assembled on time and as requested
2026年4月1日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi John,
We're happy the bed was delivered and assembled on time and as requested. Thank you for your positive feedback; we appreciate it.
Kind Regards,
James
Harvey Norman Ireland - Waterford からの回答
Good morning,
We appreciate your feedback and are so happy you were pleased with our excellent service, fast delivery, and value for money!
Many thanks,
Katie.
Bosch washing machine delivery / installation.
The washing machine was delivered on the date given.
The delivery team phoned me first thing in the morning, gave me a delivery time and arrived on time.
They were in and out on about 15 minutes.
Excellent
2026年3月28日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Anthony,
We're happy to hear that the washing machine was delivered on time and that the delivery team was efficient. We appreciate you taking the time to share your positive experience with us!
Many thanks,
Katie.
I needed to follow up with 2 emails…
I needed to follow up with 2 emails regarding delivery. Delivery 2 weeks from time of order..
2026年3月27日
Harvey Norman Ireland - Waterford からの回答
Hi there,
We are sorry to hear about the delivery communication issues and the delay you experienced. We'll review this with the relevant teams to prevent similar delays in the future. Thank you for your feedback.
Kind Regards,
James
Kettle had a scrape mark when delivered
Kettle had a scrape mark when delivered
Returns are not satisfactory to date
2026年3月24日
Harvey Norman Ireland - Waterford からの回答
Hi Seamus,
We regret the kettle arrived damaged, and you have experienced issues regarding the return. If you can contact our customer service team at "customer@support.harveynorman.ie", the team will be able to look into this for you. Thank you for bringing this to our attention.
Kind Regards,
James
Good customer service especially from…
Good customer service especially from the 2 delivery guys. They were very efficient and friendly.
2026年3月27日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Jill,
We appreciate you sharing your feedback. We're so happy to hear you received good customer service and that our delivery guys were efficient and friendly!
Kind Regards,
James
Bought a Redmi 2 cover on line.*****
Bought a Redmi 2 cover on line.*****
Item was easy to find on the site.*****
Item delivered Very quickly, just in time for my sisters birthday. *****
So 5 stars. Isn't easy finding a company that delivers that quickly. Thank you
2026年3月22日
Harvey Norman Ireland - Waterford からの回答
Hi Annie,
We're happy to hear that you found the Redmi 2 cover easily and that our fast delivery made it in time for your sister's birthday! We appreciate your positive feedback and are glad you had a great experience.
Many thanks,
Katie.
Super easy and super quick
Super easy and super quick
ordered Monday at 11.30,delivered Tuesday 12.00
2026年3月18日
Harvey Norman Ireland - Waterford からの回答
Hi Barry,
We're happy to hear that your order was processed and delivered so quickly! Thank you for taking the time to leave us such positive feedback.
Kind Regards,
Kevin
Friendly Service
The 2 men that delivered my goods were very professional and friendly which made it alot easier. Their names were Jamie and Anthony.
2026年3月24日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Marie ,
We're happy to hear that the delivery made things easier for you with the professional and friendly service. Thank you for sharing your positive experience!
Kind Regards,
Kevin
Harvey Norman Ireland - Waterford からの回答
Hi Mary,
We're happy to hear that ordering was easy and that our service is helpful and saves time in your warehouse. Thank you for your feedback!
Kind Regards,
Kevin
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