Paul and Jamie were so professional and a great help when delivering my mattress and bed frame. It was an awkward space to get the mattress and bed frame into the room upstairs and they were fantastic... もっと見る
企業が回答しました
所在地
所在地を変更Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26 Waterford, Waterford, IE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Paul and Jamie installed our fridge and couldn’t have been lovelier. They were so fast at getting everything done and double checked to make sure we had no issues. Would highly recommend lovely people... もっと見る
Paul and Jamie were very efficient, friendly, and helpful when installing our new dishwasher. We would recommend them to anyone. -Charles and Silke
企業が回答しました
Ordered an outdoor 8 chair seating cube, however the quality is not the best as some seams on the cushions are torn. For something that you spend 700 euro I'd expect better quality. Also boxes were... もっと見る
企業が回答しました
企業情報
Harvey Norman Ireland - Waterford について
当該企業による記述
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
当該企業による記述
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
連絡先
Units 5-7 Waterford Retail Park, Butlerstown North, Waterford, X91 KV26, Waterford, Waterford, アイルランド
- 051 319900
4.6
優良
880件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Harvey Norman Ireland - Waterford からの回答
Hi Josue,
We appreciate your feedback and we are so glad you found our service fast, efficient, and easy to use!
Kind Regards,
James
Wanted a specific phone
Wanted a specific phone, Harvey Norman had it in stock, I was able to arrange click and collect and it was ready when I got there. No issues.
2026年5月5日
Harvey Norman Ireland - Waterford からの回答
Hi Michael,
We're happy to hear that you found the specific phone you wanted and that our click and collect service was efficient for you. Thank you for your positive feedback!
Kind Regards,
James
Harvey Norman Ireland - Waterford からの回答
Hi Angele,
We appreciate you sharing your experience with us; we are happy you found the process efficient.
Kind Regards,
James
Harvey Norman Ireland - Waterford からの回答
Hi there,
We appreciate your positive feedback and are so happy you were pleased with our excellent and quick delivery service!
Kind Regards,
Kevin
Excellent service
Bought a phone and charger online, the website is easy to navigate and the delivery extremely fast. Would definitely buy from Harvey Norman again.. 5 stars *****
2026年5月3日
Harvey Norman Ireland - Waterford からの回答
HI Martha,
We appreciate you taking the time to share your experience. We're happy to hear that you found our website easy to navigate and that you were pleased with the fast delivery of your phone and charger.
Kind Regards,
Kevin
Bought 3 +1 electric sofa from HARVEY…
Bought 3 +1 electric sofa from HARVEY NORMAN WATERFORD, with USB port for phone charging in Nov 2025. Delievered in Dec 2025 and complaint made that none of the USB is working. Took them 4 months to send an " engineer" to fix it, who fixed the usb but connect forward botton to close the sofa and backward botton to extend. " reversed wiring" as they called it. Then it took them another 6 weeks to replace the sofa and again USB not working on new one. Called manager again and he said " refund" or replace in June 2026. The price of same style sofa is not the same. So basically Harvey Norman Waterford is selling cheap sofa damaged products under " OFFER", and then force the clients to take refund and then to buy expensive products later when sale is over. Unprofessional service from them
2026年5月8日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Sunny,
Thank you so much for taking the time to leave this review. We are sorry to hear this, can you please e-mail the details of this to customer@support.harveynorman.ie and we can have this investigated?
Many thanks,
Katie.
Fast delivery.
2026年5月2日
Harvey Norman Ireland - Waterford からの回答
Hi Raul,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon!
Many thanks,
Katie.
Received great service from them
Received great service from them. Called in to buy a fridge and spoke with a lovely girl, can’t remember her name unfortunately but black hair and studying marketing. She got us sorted , the driver Rory delivered it and helped out our mother in law putting it into place. Very happy with this company
2026年5月4日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Brona,
We're happy to hear that you received great service! It's wonderful that our staff was helpful with your fridge purchase and delivery. We appreciate your positive feedback and are glad you're pleased with your experience.
Many thanks,
Katie.
There’s a dent in the fridge and no…
There’s a dent in the fridge and no response from customer service the delivery driver said will will get money back for the damage but still no response
2026年4月29日
Harvey Norman Ireland - Waterford からの回答
Hi Nikola,
We regret to hear about the dent and the lack of response. We appreciate you bringing this to our attention, and we'll look into the matter and our teams will contact you.
Kind Regards,
Kevin
Excellent Delivery service. Paul was very pleasant and helpful with…
Paul was very pleasant and helpful with the delivery of my new oven and taking away the old one.
2026年4月29日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Fiona,
We're happy to hear that the delivery of your new oven went smoothly. It's great to know our team member was helpful and pleasant! Thanks for your feedback.
Many thanks,
Katie.
Went into the harvey norman store to…
Went into the harvey norman store to purchase a phone and the salesperson that approached me was very quick her name was shamika she was extremely polite and extremely knowledgeable i was gonna buy a samsung but she sold me a redmi told me the camera is really good and the battery life was amazing and she did not lie the phone is brilliant she knew what she was talking about she genuinely deserves a raise well done shamika
2026年4月29日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Jack,
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful and knowledgeable, guiding you to the perfect phone. We appreciate your feedback!
Many thanks,
Katie.
Shamika is the best customer service…
Shamika is the best customer service ever I had in my live. She really helpful in Harvey Norman. 😘😘
2026年4月29日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Mahdi,
We appreciate you taking the time to share your positive experience. We're happy to hear that you received the best customer service ever.
Many thanks,
Katie.
Collection point guys were very helpful…
Collection point guys were very helpful and price match was appreciated plus they had stock available.
2026年4月7日
Harvey Norman Ireland - Waterford からの回答
Hi John,
We're happy to hear that our collection point team was helpful and that you were able to take advantage of our price match! Thank you for your feedback.
Kind Regards,
Kevin
Harvey Norman Ireland - Waterford からの回答
Hi D Murphy,
We're happy to hear that your delivery arrived during the arranged time. Thank you for your feedback!
Kind Regards,
Kevin
Shamika
The person I dealt with was named Shamika she was so kind, pleasant and helpful and she really made my experience great. She is a great asset to your company .
2026年4月28日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Margaret,
We appreciate you taking the time to share your positive experience. We're happy to hear that our team member was so helpful and made your experience great.
Kind Regards,
Kevin
Excellent experience at HN in…
Excellent experience at HN in Waterford. Purchased Garmin products. What I needed was in stock and in the colour I was looking for. Special mention to Shemka who was both knowledgeable and extremely helpful.
2026年4月28日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Gerard,
We're happy to hear that you had an excellent experience in Waterford. It's great to know we had the Garmin product you needed in stock. We appreciate your kind words about our helpful and knowledgeable staff.
Many thanks,
Katie
Delivered on time
Delivered on time . Put the seats together in the room I wanted . Took away all the packing . They two guys were so polite and friendly and gave great advice about where to position it in the room . Delighted with the purchase . Would definitely buy from them again
2026年4月23日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi Catherine,
We're happy to hear that the delivery and setup met your expectations. It's great the team was helpful and courteous. Thank you for your positive feedback; we appreciate your business!
Many thanks,
Katie
The guys delivering our item was great
The guys delivering our item was thoughtful and checked out the space before bringing it into our home.
2026年4月25日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi there,
We're happy to know our team was thoughtful and assessed the area before bringing the item inside. Thank you for recognizing their consideration!
Many thanks,
Katie
Two very sound lads delivered our…
Two very sound lads delivered our couch, helped lift out the old one and put the new one in situ. They were friendly and unhurried despite the fact that one of them was trying to get home in time for his son’s confirmation.
2026年4月25日
自発的なレビュー
Harvey Norman Ireland - Waterford からの回答
Hi there,
We appreciate you sharing your feedback. We're happy to hear that the delivery team was helpful with the couch and friendly, even with the time constraints. We value your comments.
Many thanks,
Katie
I ordered cooker hood online
I ordered cooker hood online. It was out of stock so had to wait. HN constantly updated me on process. When delivered, I only received one of the two boxes. Upon contacting them, they rang me back within 25 mins and actually delivered the other box within 30 mins. Brilliant service.
2026年4月22日
Harvey Norman Ireland - Waterford からの回答
Hi Rena,
We're happy to hear that you received constant updates about your cooker hood. We appreciate your patience and are so glad we could deliver the second box quickly. Thank you for your positive feedback!
Many thanks,
Kevin
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