Farooq & Aqeel
My first point of contact at Hawkins Law Solicitors was Farooq, followed by Aqeel, and I want to emphasise how exceptional both of them were throughout my experience. They are junior members of the team, yet they demonstrated professionalism, attentiveness, patience, and genuine care at every stage. Their communication was clear, they were consistently helpful, and they made me feel supported during what can often be a stressful process. Farooq and Aqeel are a real asset to the firm, and I sincerely hope they are recognised, appreciated, and looked after for the quality of work they deliver.
My experience with the solicitor handling my matters was more mixed. I never met her in person as she was homeâbased, which felt offâputting, and I often had to chase for updates. On one occasion, when I called to follow up, I was told that I âhadnât paid enough for the service,â which is not something a client should hear in that manner. Conversations about fees should always be handled professionally and courteously.
However, I do want to acknowledge that we eventually reached a good understanding, and once aligned, the matter was completed well. I am grateful for the final outcome and the effort that went into resolving everything.
When I returned to the firm for a fourth, much simpler matter - just a name change - I was quoted significantly higher fees than what I had paid for a full property sales. This was extremely disappointing and felt disproportionate. It gave the impression that the firm preferred not to take me on again as a returning client. Because of this, I would not feel comfortable recommending the firm to family or friends.
I want to end by reiterating that Farooq and Aqeel truly stood out. Their professionalism, dedication, and work ethic deserve recognition, and they were the highlight of my experience with Hawkins Law Solicitors. I am giving the firm four stars for this specific reason.
2026幎7æ15æ¥
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