Haya Clothing レビュー 

176
•
TrustScore 5段階評価の2.5

2.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

The delivery was terrible, items always out of stock. Customer service were quick and helpful but the overall service is very disappointing. The refund is the worse part they can’t refund you full abo... もっと見る

5つ星のうち1の評価

Please choose someone who is established and bothered about customer care!I ordered some hoodies for my children in February, they did not deliver untill end of April!!! Providing zero contact despi... もっと見る

5つ星のうち5の評価

My order arrived and the quality and sizing was perfect. Good design too. Did have frequent updates from customer service too. Overall pleased with the polite service. Just the delivery took... もっと見る

5つ星のうち1の評価

5 day shipping turned into still not receiving anything, ordered 8th January, sent multiple email's, no reply. What kind of a Company does that? (A dodgy one). Atleast have the decency to reach out to... もっと見る

企業情報

  1. 衣料品店
  2. ・
  3. カスタム T シャツ専門店
  4. ギフト ショップ

当該企業による記述

We aim to offer our customers a variety of the latest personalized Arabic gifts. We always keep an eye on the latest trends and put our customers wishes first.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

176件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.6

すべてのレビュー

(176)

過去12か月のレビュー数: 37件

レビューを書く
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5つ星のうち5の評価

Ordered a personalised hoodie for an…

Ordered a personalised hoodie for an Eid gift, absolutely beautifully embroidered with the name as personal touch. My sister-in-law really appreciated it. Communication with the business is also excellent, the admin promptly responds to enquires.

2023年5月2日
自発的なレビュー
5つ星のうち5の評価

GREAT SERVICE and QUALITY!

GREAT SERVICE and QUALITY!

I ordered 4 personalised hoodies for Eid. Super fast turnout and the hoodies are amazing quality. The family loved how it turned out. Excellent value and great customer service, really friendly and helpful. Will 100% be ordering again. Big thank you to the team again for their help and speedy delivery.

2023年4月21日
自発的なレビュー
5つ星のうち4の評価

Happy with Item

The item came as described and the customer service was really good, however I can understand why people mistake the delivery time for to be 3-5 days (though the actual delivery time is outlined right at the end), my advice would be to clearly outline the delivery time including the time it takes for personalisation.

Also, try to make tracking easier for the customer as the 'Shop' tracking app could not find the tracking number.

I am happy with the product and the delivery time (as I recognised the entire time it would take for delivery)

جزاك اللّه خيرا واحسن الجزاء

2023年4月20日
自発的なレビュー
5つ星のうち1の評価

Order not dispatched and nearly one…

Order not dispatched and nearly one month since I ordered, ignoring messages. Scammers. AVOID

2023年3月13日
自発的なレビュー
Haya Clothing ロゴ

Haya Clothing からの回答

Dear Customer,

We are deeply sorry to hear about your negative experience with our service. We sincerely apologize for the delay in receiving your order and for the lack of response from our customer service team.

Please be assured that this does not align with the level of service we aim to provide at Haya Clothing. We take such feedback seriously and will investigate this matter thoroughly to prevent similar issues from occurring in the future.

We have checked the Royal Mail tracking and can confirm the order delivered.

If there is anything further we can do to assist you, please do not hesitate to reach out. We hope to have the opportunity to regain your trust in the future.

Warm regards,
Haya Clothing

5つ星のうち5の評価

Amazing service!

Amazing service from the team at hayaclothing.co.uk, highly recommend!

I provided the wrong name in the personalisation box and the hoodie was printed, I contacted over WhatsApp and the agent sent a free replacement even though it was my fault! Really appreciate it!

2023年3月4日
自発的なレビュー
5つ星のうち1の評価

SCAM

Placed an order for a hoodie with a dispatch time of 3-5 days. Its now day 17 and I am still waiting. Do not respond me emails or DMs, mobile number does not ring out. This is a scam company. DO NOT USE. I wouldn't be surprised if most of the 5 star reviews are fake! I will proceed to reporting you to trading standards

2023年2月12日
自発的なレビュー
5つ星のうち1の評価

Scammers

If I could I would not even give 1* this company is not legit several email and what's upp msg but no reply ordered a hoodie for my sisters birthday waited 3 weeks no correspondence what's so ever then decided to send 1 last msg stating they took my money but no order advised them that they are scammers and I will be in touch with the police surprisingly I recived a msg stating that they were unwell and havnt been in the business and they will be dispatching my order in 72 hours I do not believe them what so ever I will never order from them again and advise everyone to stay away from these scammers.

2023年2月2日
自発的なレビュー
5つ星のうち1の評価

Scammers!

Scammers!! Don’t buy anything from here I ordered on 1st December and now it’s been over a month. I’ve got one reply saying it’s been delayed due to festive period around mid December and ever since then no reply or contact back. I have reported them to my bank and now the police and trading standards.

UPDATE: they contacted me about wanting to make things better due to me leaving my review above. They said they were away in Bangladesh and the nephews were covering for her in this country. An absolute lie!!! She then said she will give a brand new hoodie personalised in another name as a way to say sorry. It’s nearly 4 weeks since that email. Also the two 4-5 star reviews below from February 2023 are lies. Don’t believe them the lady wrote it herself to make the brand look better

2023年1月6日
自発的なレビュー
5つ星のうち1の評価

Please avoid at all costs

Please avoid at all costs. No wonder everything is so discreet on the website about who they are and where they are based, they don’t want to assist when your goods don’t arrive. Ordered in November, irrespective of delays no items yet and when questioned, they block your number so got another family member to contact and no response. If you are open and honest and have nothing to hide as a business you answer any and every question. No item no refund and no correspondence. How an earth is this a business. When questioned the unprofessional as a business owner is worrying. Do not order or use you will get no where, surely all the other negative reviews can’t be false. Website and correspondence state your will receive a tracking number, no tracking received to date how can we be reassured item has been dispatched. Went down the route of trading standards and police as per guidance of other customers in same situation.

2022年11月1日
自発的なレビュー

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